DoubleTree by Hilton Cleveland - Independence

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Cleveland - Independence

Indoor pool
Room, 1 King Bed (Treat Yourself Amenities)
Exterior
Snack bar
Bar (on property)

Reviews

6.6 out of 10

Popular amenities

  • Restaurant
  • Parking included
  • Breakfast available
  • Pet-friendly
    Pet-friendly
  • Bar
    Bar
  • Gym
    Gym

Explore the area

Map
6200 Quarry Lane, Independence, OH, 44131
  • Cleveland Clinic Family Health Center
    14 min walk
  • Topgolf
    4 min drive
  • Brandywine Falls
    10 min drive
  • Cleveland, OH (CLE-Hopkins Intl.)
    16 min drive

Room options

Room, 1 King Bed with Sofa bed, Non Smoking

  • 27 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 27 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Pool View

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Non Smoking

  • 27 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 Double Bed, Accessible, Bathtub (Mobility & Hearing)

  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

Room, 1 King Bed, Accessible, Bathtub (Mob/Hear, Treat Yourself)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Poolside

  • 27 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed (Treat Yourself Amenities)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds (Treat Yourself Amenities)

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

Independence

Located in Independence, DoubleTree by Hilton Cleveland - Independence is in the business district, a 3-minute drive from Cuyahoga Valley National Park and 7 minutes from Brecksville Reservation. .This hotel is 4.5 mi (7.3 km) from Bedford Reservation and 5.8 mi (9.3 km) from Lutheran Cemetery.

What's nearby

  • Topgolf - 4 min drive - 1.9 km
  • Christmas Story House - 10 min drive - 11.5 km
  • Cleveland Metroparks Zoo - 11 min drive - 11.3 km
  • Progressive Field - 11 min drive - 13.8 km
  • Rocket Mortgage FieldHouse - 12 min drive - 14.1 km

Getting around

  • East 55th Station - 10 min drive
  • Cleveland Station - 18 min drive
  • Cleveland Hopkins International Airport (CLE) - 16 min drive

Restaurants

  • ‪McDonald's - ‬16 min walk
  • ‪Winking Lizard Tavern - ‬5 min walk
  • ‪Starbucks - ‬14 min walk
  • ‪Panera Bread - ‬12 min walk
  • ‪Wendy's - ‬13 min walk

About this property

DoubleTree by Hilton Cleveland - Independence

Hotel with free parking, near Cuyahoga Valley National Park
DoubleTree by Hilton Cleveland - Independence offers 192 accommodations with safes and complimentary newspapers. 55-inch flat-screen televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 192 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy American cuisine at Sanctuary Bar and Grill, a steakhouse which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Independence? This hotel has 9433 square feet (876 square meters) of space consisting of a conference center and 11 meeting rooms. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Sanctuary Bar and Grill - This steakhouse specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 8.00-18.00 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Sanctuary Bar and Grill

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • Free rollaway/extra beds
  • Corner/local shop
  • Indoor pool
  • Microwave
  • Fridge
  • Travel cot

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Reception hall
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • Conference centre (9433 square feet of space)
  • Meeting rooms - 11

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Lift
  • Lift door width (centimetres): 107
  • Front entrance ramp
  • Phone accessibility kit
  • Pool hoist on site
  • Smooth flooring in public areas
  • Step-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 12 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free rollaway beds
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 55-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Outdoor pool
The following facilities are closed on Friday and Saturday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
An off-leash area is available

Children and extra beds

Children are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay
  • Breakage deposit: USD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 8.00 to 18.00 per person
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Cleveland Independence
DoubleTree by Hilton Cleveland - Independence Hotel
DoubleTree Hilton Cleveland Hotel Independence
DoubleTree Hilton Cleveland Independence
DoubleTree Independence
DoubleTree Independence Cleveland
DoubleTree Hilton Cleveland Independence Hotel
Independence Doubletree
DoubleTree By Hilton Hotel Cleveland-Independence Ohio
Doubletree Cleveland South Hotel Independence
Doubletree Hotel Independence
DoubleTree by Hilton Cleveland - Independence Independence
DoubleTree by Hilton Cleveland - Independence Hotel Independence

DoubleTree by Hilton Cleveland - Independence Reviews

Reviews

6.6
Rating 10 - Excellent. 253 out of 1003 reviews" "
Rating 8 - Good. 217 out of 1003 reviews" "
Rating 6 - Okay. 196 out of 1003 reviews" "
Rating 4 - Poor. 152 out of 1003 reviews" "
Rating 2 - Terrible. 185 out of 1003 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

ben

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty and outdate hotel with broken door, interiors.
Stayed 2 nights in Aug 2024

4/10 Poor

jon

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Older property. Dirty. Some staff drama.
Stayed 1 night in Aug 2024

8/10 Good

Nashawn

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Aug 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 1 night in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice.
Stayed 1 night in Aug 2024

4/10 Poor

Robin

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Robert

Business traveller
Room was not clean. Stained sheets. No bar of soap. Toilet didn’t flush well, bathtub would have 6 inches of water in it while showering. The carpeting was all ripped up. The curtains had stains. The condition of this hotel is awful. Have stayed here 5 times and I’ll never return.
Stayed 4 nights in Aug 2024

4/10 Poor

Jayson

Disliked: Cleanliness, staff & service
We had a power outage for two days Tuesday and Wednesday. Because it started at 4pm they said they would credit only Wednesday. I understand it was a storm but a hotel with 5 floors should have a backup generator. We walked around and it was pitch black with hardly any flood lights. First day power was back on Wednesday they cleaned all the vacant rooms rather than those who stayed through the outage. I requested room to be cleaned and they said they would but didn’t. We had 10 rooms for a baseball tournament. All families asked multiple times whether we would get a two day credit. We were always told a manager would get back to us shortly. Upon checkout Sunday morning our credit cards were charged full price and now we are told they will contact us. They were more focused on making money rather than customer service. The kids enjoyed the pool area. It needs to be updated but 10 year old boys will love to hang out in the pool. People who served breakfast and the manager in the restaurant, forgot his name, were very nice. It was a very good buffet breakfast. Beds were comfortable. It’s a typical 3 star property. I’m not a complainer but to me when you have a small group of people who stick it out and don’t vacate the hotel to go somewhere else, you go out of your way to take care of them and at least clean their rooms after two days without power. That’s just my opinion. The front desk people are very kind though and accommodating. I think it’s a management issue
Stayed 1 night in Aug 2024

8/10 Good

Ken

All was good at the doubletree! There were a lot of customers due to conditions in the city, and the staff acted with friendliness, kindness and grace.
Stayed 2 nights in Aug 2024

6/10 Okay

Omar

Travelled with family
Liked: Staff & service, room comfort
Property needs some modernizing and remodeling
Stayed 3 nights in Aug 2024

10/10 Excellent

Trina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is nice and clean.
Stayed 1 night in Apr 2024

2/10 Terrible

Nick

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Natalie, Louisville

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We arrived very close to check in but still did not receive the room we reserved (1 king suite) because supposedly they didn't have any more. We ended up in a room with 2 double beds that we couldn't sleep in together comfortably. The room was GROSS. Mold in the tub, mold on the bathroom walls, mold smell in the room. Almost every surface had a thick layer of dust. The floor was gross. Too grossed out to use the shower. Left as soon as we could the next morning. How this hotel has 4 stars is beyond me. We should have read the reviews.
Stayed 1 night in Jul 2024

2/10 Terrible

Matthew, Davenport

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2024

2/10 Terrible

Tetiana

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I decided not to stay at the hotel. It was dirty and smelled like marijuana. Strange people walking around the hotel. Definitely do not recommend this hotel for anyone!!! lookinf for full compensation.
Stayed 1 night in Jun 2024

4/10 Poor

Cindy

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service
Disappointed
Was told the pool was being closed because of too much chlorine. An hour and a half later people were still in pool and our kids were upset they were allowed to stay in but they couldn't go down. Called the front desk regarding this and another hour later select people were still in the pool but others turned away. Very disturbing. The bed was so comfortable though.
Stayed 1 night in Jun 2024

10/10 Excellent

Kadisha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Jonathan

Liked: Staff & service
Disliked: Property conditions & facilities
The bathroom was a nightmare. It was dirty and the room had a lot of long hair in it. The shower was a whole ordeal because it has a shower head that can be hand held but it is attached with the wrong fitting so it doesn’t sit correctly and sprays water everywhere.
Stayed 6 nights in Jun 2024

10/10 Excellent

Andre

Liked: Cleanliness, property conditions & facilities
I liked my stay
Stayed 1 night in Jul 2024

8/10 Good

jennifer

Travelled with family and small children
Liked: Cleanliness, staff & service
Staff was helpful and friendly. The lady in the restaurant making omelettes was wonderful 😊
Stayed 2 nights in Jul 2024

6/10 Okay

Eli

Stayed 1 night in Jul 2024

2/10 Terrible

laura

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
rooms were filty - had to move 3 times - not hilton standard
Stayed 1 night in Jul 2024

2/10 Terrible

Michael

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Filthy and gross
The hotel is filthy from the elevators to the hallways to the room. They need to clean the place. It’s disgusting and Hilton should be embarrassed for this Doubletree location. You have totally lowered your standards.
Stayed 2 nights in Jul 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Just okay. You get what you pay for.
Hotel definitely needs some updates. Seemed old and run down in the main areas. Carpet was old and needed to be vacuumed desperately. Room/bed was surprisingly comfortable. And what happened to my free cookie?!
Stayed 1 night in Jul 2024

10/10 Excellent

Yvonne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you, Mr. Dennis!
We had agreat experience for a quick family visit. The hotel was clean, good parking and other conveniences making the stay more enjoyable. The best part of our visit was Mr. Dennis. He checked us in and even took the initiative to sign us up for Hilton honors.
Stayed 2 nights in Jul 2024