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DoubleTree by Hilton Cleveland - Westlake

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Cleveland - Westlake

Reception
Indoor pool
Point of interest
Lounge
In-room safe, desk, blackout curtains, iron/ironing board

Reviews

7.0 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Pet-friendly
    Pet-friendly
  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym

Explore the area

Map
1100 Crocker Road, Westlake, OH, 44145
  • Crocker Park
    13 min walk
  • Lake Erie Nature & Science Center
    3 min drive
  • Huntington Beach
    8 min drive
  • Cleveland, OH (CLE-Hopkins Intl.)
    25 min drive

Room options

View all photos for Suite, 1 King Bed, Pool View

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Pool View

  • 67 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Bathtub

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Double Beds, Accessible, Bathtub

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool View

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Pool View

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Pool View

Room, 2 Double Beds, Pool View

Room, 2 Double Beds, Pool View

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Poolside

Room, 2 Double Beds, Poolside

Room, 2 Double Beds, Poolside

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower, Treat Self)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Roll-In Shower, Treat Self)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Treat Yourself Amenity)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed (Treat Yourself Amenity)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Treat Yourself Amenity)

Room, 2 Double Beds (Treat Yourself Amenity)

Room, 2 Double Beds (Treat Yourself Amenity)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Poolside

View from room

Suite, 1 King Bed, Poolside

  • 67 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible

Room, 2 Double Beds, Accessible

Room, 2 Double Beds, Accessible

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed

  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hampton Inn Cleveland-Westlake

Breakfast included
Pet-friendly
Parking included
Free WiFi
4.1 out of 5, Very good, (1001)
The price is AU$163
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Hampton Inn Cleveland-Westlake

About the area

Westlake

Located in Westlake, DoubleTree by Hilton Cleveland - Westlake is in a regional park, within a 5-minute drive of Crocker Park and Lake Erie. .This hotel is 2.4 mi (3.9 km) from Huntington Beach and 6 mi (9.7 km) from Westfield Great Northern Mall.

What's nearby

  • Crocker Park - 13 min walk - 1.2 km
  • Huntington Beach - 8 min drive - 3.9 km
  • Westfield Great Northern Mall - 11 min drive - 9.7 km
  • Rocky River - 13 min drive - 10.9 km
  • NASA Glenn Research Center - 18 min drive - 16.0 km

Getting around

  • Elyria Station - 18 min drive
  • Cleveland Hopkins International Airport (CLE) - 25 min drive

Restaurants

  • ‪Crocker Park - ‬18 min walk
  • ‪McDonald's - ‬15 min walk
  • ‪The Cheesecake Factory - ‬18 min walk
  • ‪Starbucks - ‬18 min walk
  • ‪Condado Tacos - ‬3 min drive

About this property

DoubleTree by Hilton Cleveland - Westlake

Suburban hotel with a fitness center and a 24-hour business center
DoubleTree by Hilton Cleveland - Westlake offers 267 accommodations with iPod docking stations and laptop-compatible safes. 37-inch flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

This Westlake hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 267 guestrooms featuring refrigerators and microwaves. 37-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Enjoy recreational amenities such as an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a ballroom.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours).
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Westlake? This hotel has facilities measuring 11001 square feet (1022 square meters), including conference space. Free self parking is available onsite.
DoubleTree by Hilton Cleveland - Westlake has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options

Food and drink

  • 1 restaurant
  • Room service available

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Pool gate
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Front-desk safe
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business centre
  • Conference space (11001 square feet)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Pool hoist on site
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 37-inch flat-screen TV
  • TV channels
  • iPod dock
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 3:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Bar/lounge
  • Dining venue(s)
  • Indoor pool
  • Spa tub
The following facilities are closed on Sunday and Monday:
  • Bar/lounge
  • Dining venue(s)
  • Indoor pool
  • Spa tub

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Up to 35 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Cleveland-West
Holiday Inn Cleveland-West Hotel
Holiday Inn Cleveland-West Hotel Westlake
Holiday Inn Cleveland-West Westlake
Holiday Inn Westlake
Westlake Holiday Inn
DoubleTree Hilton Hotel Cleveland Westlake
DoubleTree Hilton Cleveland Westlake
DoubleTree by Hilton Cleveland Westlake
DoubleTree by Hilton Hotel Cleveland Westlake
DoubleTree by Hilton Cleveland - Westlake Hotel
DoubleTree by Hilton Cleveland - Westlake Westlake
DoubleTree by Hilton Cleveland - Westlake Hotel Westlake

DoubleTree by Hilton Cleveland - Westlake Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 355 out of 1011 reviews" "
Rating 8 - Good. 194 out of 1011 reviews" "
Rating 6 - Okay. 190 out of 1011 reviews" "
Rating 4 - Poor. 143 out of 1011 reviews" "
Rating 2 - Terrible. 129 out of 1011 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Matthew

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Checked in around 2am. Had hooligans across the hall loudly bang on our door 4 times in an row and put their thumb over the peephole. Immediately requested security to escort me and my girlfriend out. Felt my safety was in jeapordy.
Stayed 1 night in Aug 2024

2/10 Terrible

Angie

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
The housekeeping staff didn’t appear to care about the property. They didn’t clean our room and the main bathroom in the lobby didn’t have soap or paper towels and some of the stalls didn’t even have toilet paper.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Iris

Liked: Staff & service
Stayed 2 nights in Aug 2024

4/10 Poor

Susan

Travelled with family
Power wash needed on entrance area, lobby carpets are stained, elevator was out of order, chair in 463 should be thrown out, no shampoo, conditioner, shower gel or lotion, just a very shabby place!
Stayed 1 night in Aug 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, amenities
Beautiful atrium with pool. Great breakfast buffet. Clean and comfy.
Stayed 1 night in Aug 2024

4/10 Poor

Deneisha

Travelled with family, Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service
Hello I will call customer service soon about what happened to me on my birthday vacation at this hotel rude ghetto workers don’t respect your privacy room wasn’t clean good I had to wipe stuff down I had to ask for free cookies that you supposed to get when you check in house keepers petting guest dogs then go back to touching sheets and towels without washing hands from touching dog who been outside that’s not right she should have pet the dog washed her hands then work or she just should have kept working and didn’t touch the dog then hotel has five floors with ice machine but only one machine work which is on first floor and my room was on fourth floor
Stayed 3 nights in Aug 2024

6/10 Okay

Dharmik

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Thatiana

Not too bad
Uneventful. Served our singular purpose, a comfortable bed after a full day and the better part of the night out with family.
Stayed 2 nights in Aug 2024

6/10 Okay

Mark

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Security issues
Some stranger somehow was able to walk into my after the door was secured. This shouldn't be able to happen. Evidently the front desk person gave out my room x 2. I know this because when I tried to re-enter my room the key didn't work like it did the first time.
Stayed 1 night in Aug 2024

2/10 Terrible

Tammi

Stayed 1 night in Aug 2024

8/10 Good

Elias

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Joseph

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No one emptied trash in room, no one changed sheets in room, no one changed towels in room after notifying front desk for all of these. Guests were loud up until 2am The shower had no pressure, the tub filled with water and didn’t drain.
Stayed 3 nights in Aug 2024

10/10 Excellent

Robert

Liked: Property conditions & facilities
Great place to stay. Excellent staff, common area and rooms. Room was spacious and well decorated..everything you need in one location. I could live there. Thanks
Stayed 1 night in Aug 2024

10/10 Excellent

Lashawnda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Anan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Lou

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Aug 2024

2/10 Terrible

Jennifer

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Csrpet in room was dirty and stained chair cushion was stained like urine
Stayed 1 night in Aug 2024

6/10 Okay

Ryan

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Aug 2024

2/10 Terrible

Mariah

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

robert, Dozmat

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Air conditioning did not blow cold. Did not get a goodnights sleep and was exhausted after stay
Stayed 1 night in Aug 2024

4/10 Poor

Jim

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Aug 2024

8/10 Good

Christopher, Leland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large, complimentary parking. Short distance to retail shopping and restaurants. Easy drive to a very nice lakeshore park.
Stayed 1 night in Aug 2024

6/10 Okay

Buffy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The beds and bathroom were clean. The curtains and the AC unit was pretty gross. It's clear they don't get cleaned. The whole place had a musty smell. The elevators were absolute death traps, but I am recovering from back surgery and couldn't walk up 5 flights of stairs. The pool area smells like straight up mold. The best part about the stay was the staff was very friendly and accommodating.
Stayed 1 night in Aug 2024