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Hilton Cleveland Downtown

4.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hilton Cleveland Downtown

Front of property
Premium bedding, in-room safe, desk, blackout curtains
Lobby sitting area
LCD TV, pay films
2 bars/lounges

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
  • Housekeeping
  • Bar
  • Room service

Explore the area

Map
100 Lakeside Ave East, Cleveland, OH, 44114
  • Huntington Convention Center of Cleveland
    5 min walk
  • Eliot's Bar
    1 min walk
  • Tower City-Public Square Station
    12 min walk
  • Cleveland, OH (BKL-Burke Lakefront)
    4 min drive

Room options

View all photos for Premium Room, 1 King Bed (High Floor)

Premium bedding, in-room safe, desk, blackout curtains

Premium Room, 1 King Bed (High Floor)

  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed

  • 64 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Rockefeller Suite)

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed (Rockefeller Suite)

  • 110 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Suite, 1 King Bed

  • 64 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Cardio, Hearing Access Roll-in Shwr)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible (Cardio, Hearing Access Roll-in Shwr)

  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed

  • 110 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Accessible (Chairman Suite, Hearing Access)

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Suite, 1 King Bed, Accessible (Chairman Suite, Hearing Access)

  • 64 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Rock and Roll w/Roll in Shwr)

Suite, 1 King Bed, Accessible (Rock and Roll w/Roll in Shwr) | Living area

Suite, 1 King Bed, Accessible (Rock and Roll w/Roll in Shwr)

  • 64 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Yoga, w/Roll-in Shwr)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed (Yoga, w/Roll-in Shwr)

  • 36 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds

  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for One King Yoga Lake View Accessible

Premium bedding, in-room safe, desk, blackout curtains

One King Yoga Lake View Accessible

  • 36 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Lake View, Corner (Hearing Access)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Lake View, Corner (Hearing Access)

  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Lake View, Corner (Access Bathtub)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Lake View, Corner (Access Bathtub)

  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (High Floor, Access Bathtub)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible, Bathtub (High Floor, Access Bathtub)

  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (High Floor, Hearing Access Bathtub)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible, Bathtub (High Floor, Hearing Access Bathtub)

  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible (High Floor, Hearing Access)

Premium bedding, in-room safe, desk, blackout curtains

Premium Room, 1 King Bed, Accessible (High Floor, Hearing Access)

  • 36 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Access Bathtub)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible, Bathtub (Access Bathtub)

  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll in Shwr)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible (Roll in Shwr)

  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Roll in Shwr)

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed (Roll in Shwr)

  • 36 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Access Bathtub)

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed, Accessible, Bathtub (Access Bathtub)

  • 36 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing Access)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible (Hearing Access)

  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Rockefeller Suite)

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed (Rockefeller Suite)

  • 110 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Ambarssador, Hearing Access)

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed, Accessible (Ambarssador, Hearing Access)

  • 64 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Rockefeller Suite, Hearing Access)

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed (Rockefeller Suite, Hearing Access)

  • 151 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, City View, Corner (Access Bathtub)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, City View, Corner (Access Bathtub)

  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View, Corner (Hearing Access)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, City View, Corner (Hearing Access)

  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Accessible, Bathtub (High Floor, Access Bathtub)

Premium bedding, in-room safe, desk, blackout curtains

Premium Room, 2 Queen Beds, Accessible, Bathtub (High Floor, Access Bathtub)

  • 36 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Lake View (High Floor, Hearing Access)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Accessible, Lake View (High Floor, Hearing Access)

  • 36 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Lake View (High Floor)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Lake View (High Floor)

  • 36 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed

  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Access Bathtub)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Accessible, Bathtub (Access Bathtub)

  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll in Shwr)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Accessible (Roll in Shwr)

  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Cardio)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed (Cardio)

  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Lake View, Corner (Corner Room)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Lake View, Corner (Corner Room)

  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing Access)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Accessible (Hearing Access)

  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View, Corner (South View)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, City View, Corner (South View)

  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Drury Plaza Hotel Cleveland Downtown

Pool
Hot tub
Breakfast included
Pet-friendly
4.7 out of 5, Exceptional, (2371)
The price is AU$227
for 1 room
includes taxes & fees
14 Jan - 15 Jan
Drury Plaza Hotel Cleveland Downtown

About the area

Cleveland

A stay at Hilton Cleveland Downtown places you in the heart of Cleveland, within a 10-minute walk of Huntington Bank Field and JACK Cleveland Casino. .This hotel is 0.6 mi (1 km) from Rock and Roll Hall of Fame and 4.3 mi (7 km) from Cleveland Clinic.

What's nearby

  • Huntington Convention Center of Cleveland - 5 min walk
  • Huntington Bank Field - 7 min walk
  • JACK Cleveland Casino - 9 min walk
  • Rock and Roll Hall of Fame - 12 min walk
  • Rocket Mortgage FieldHouse - 19 min walk

Getting around

  • Tower City-Public Square Station - 12 min walk
  • Cleveland Station - 13 min walk
  • Cleveland Hopkins International Airport (CLE) - 16 min drive

Restaurants

  • ‪Dave's Cosmic Subs - ‬4 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪The Burnham Restaurant - ‬1 min walk
  • ‪Eliot's Bar - ‬1 min walk
  • ‪Bar 32 - ‬2 min walk

About this property

Hilton Cleveland Downtown

Pet-friendly hotel with bars connected to the convention center in Cleveland
Hilton Cleveland Downtown offers 600 air-conditioned accommodations with laptop-compatible safes and espresso makers. Beds feature premium bedding. LCD televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

This Cleveland hotel provides wireless Internet access (speed: 50+ Mbps) for a surcharge. Business-friendly amenities include desks, safes, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Make yourself at home in one of the 600 air-conditioned rooms featuring refrigerators and espresso makers. LCD televisions with cable programming provide entertainment, while wireless internet access (surcharge) keeps you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include wireless internet access (surcharge), concierge services, and wedding services.
For lunch or dinner, stop by The Burnham Restaurant, a restaurant that specializes in American cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff. Planning an event in Cleveland? This hotel has 48984 square feet (4551 square meters) of space consisting of conference space and 18 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
The Burnham Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Bar 32 - This bar specializes in seafood and serves dinner and light fare. Open select days.
Eliot's Bar - This bar specializes in American cuisine and serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per night)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: WiFi (USD 9.95 per night)

Parking and public transport

  • Self parking on site (USD 45 per day; includes in/out privileges)
  • Valet parking on site (USD 55 per day)
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11:00 AM: USD 21.00 for adults and USD 21 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • The Burnham Restaurant
  • Bar 32
  • Eliot's Bar

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Newspapers in reception
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space (48984 square feet)
  • Meeting rooms - 18

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lift
  • Lift door width (centimetres): 91
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 76
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • LCD TV
  • Films for purchase
  • Premium channels

Food and drink

  • Espresso maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Up to 125 lbs per pet

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 21.00 for adults and USD 21 for children
  • Fee for in-room wireless internet: USD 9.95 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per night (rates may vary)
  • Self parking fee: USD 45 per day (in/out privileges)
  • Valet parking fee: USD 55 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Cleveland Downtown Hotel
Hilton Cleveland Downtown
Hilton Cleveland
Hilton Cleveland Cleveland
Hilton Cleveland Downtown Hotel
Hilton Cleveland Downtown Cleveland
Hilton Cleveland Downtown Hotel Cleveland

Hilton Cleveland Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 744 out of 1015 reviews" "
Rating 8 - Good. 143 out of 1015 reviews" "
Rating 6 - Okay. 64 out of 1015 reviews" "
Rating 4 - Poor. 34 out of 1015 reviews" "
Rating 2 - Terrible. 30 out of 1015 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Vincent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Ashvin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good modern decor. Good room sizes. Great Lake view. Housekeeping and waiting for your valet car could be better and quicker. Restaurants acceptable but breakfast expensive for what is offered.
Stayed 2 nights in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service
Great
Stayed 3 nights in Sep 2024

10/10 Excellent

Corey

Stayed 2 nights in Sep 2024

10/10 Excellent

Gabrielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a pleasure to stay here
It was great! We had a corner room and the view was amazing. Great service and a delicious fall themed cocktail and smash burger late nite. Great water pressure and cozy beds. Thank you!
Stayed 2 nights in Sep 2024

8/10 Good

Pamela B

The mattress was very soft. Could feel springs.
Stayed 1 night in Sep 2024

10/10 Excellent

Vladislav

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Sep 2024

10/10 Excellent

Benjamin, ELVERSON

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really clean and modern hotel!
Stayed 6 nights in Jul 2024

10/10 Excellent

Lester

Stayed 1 night in Sep 2024

6/10 Okay

cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent friendly staff.
Stayed 1 night in Sep 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities
Modern, friendly, great breakfast, views, roof top bar.
Stayed 3 nights in Sep 2024

10/10 Excellent

QI, Chicago

Stayed 1 night in Aug 2024

10/10 Excellent

Luke James

Travelled with partner
Liked: Cleanliness, amenities
Aziz at Valet and the bell service were top notch. Front desk made everything easy. The room was perfect, and very clean. We had a wonderful dinner on-site. Never been to Cleveland, but now we want to come back and stay with you again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, wonderful staff
We stopped in Cleveland overnight as part of a cross-country trip. This hotel was really lovely, centrally located, with great staff. Special shout out to Caden, who got us checked in super quick and had answers for all my questions.
Stayed 1 night in Sep 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent customer service! We were in room 2024
Stayed 1 night in Sep 2024

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Melissa

Travelled with family
Stayed 2 nights in Sep 2024

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything except 1 issue. The womens bathroom by the restaurant was not very clean and was out of toilet paper twice during our weekend stay. The rooms was great but a nice hotel needs to do better.
Stayed 2 nights in Sep 2024

8/10 Good

Kenneth

Liked: Cleanliness, property conditions & facilities
Great location by the lake clean room
Stayed 1 night in Sep 2024

4/10 Poor

Latesha

Travelled with family
Liked: Staff & service, property conditions & facilities
I came to this beautiful place visiting from Chicago an we arrived early. We to check in the front staff told us we was too early to check in. We understood being it was 11 the morning.So he said we will put your number in the computer and text you when your room is ready. Great we still understood, came back after meeting up with family at 2:00 pm like hey is it possible we can pay extra for early check in. The lady was nice an explain our room looks to almost be ready we will text you when it is. Cool no problem we waited outside on our car. 3pm rolls around still no text so we proceed to go back in for them to tell us “oh your room been ready” not a text or anything from them. We get our key an wasn’t told how to get to the elevator or what floor we would be staying on after another GUEST ask if we were lost an helping us find the elevator we finally made it to our room
Stayed 1 night in Sep 2024

10/10 Excellent

Vincent

Stayed 2 nights in Aug 2024