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Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel

Bar (on property)
Indoor pool
Exterior
Standard Room, 1 King Bed with Sofa bed
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym

Explore the area

Map
7701 Reynolds Rd, Mentor, OH, 44060
  • Chagrin River
    3 min drive
  • James Garfield National Historic Site
    4 min drive
  • Historic Kirtland
    5 min drive
  • Cleveland, OH (CLE-Hopkins Intl.)
    38 min drive

Room options

View all photos for Suite, 2 Queen Beds (Additional Living Area)

Premium bedding, pillow-top beds, desk, blackout curtains

Suite, 2 Queen Beds (Additional Living Area)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Additional Living Area)

Suite, 1 King Bed (Additional Living Area)

Suite, 1 King Bed (Additional Living Area)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Best Western Plus Mentor-Cleveland Northeast

Pool
Breakfast included
Pet-friendly
Parking included
4.6 out of 5, Wonderful, (1015)
The price is AU$185
for 1 night
includes taxes & fees
9 Dec - 10 Dec
Best Western Plus Mentor-Cleveland Northeast

About the area

Mentor

With a stay at Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel in Mentor, you'll be in the business district, within a 10-minute drive of Lake Erie and Indian Museum of Lake County. .This hotel is 2.1 mi (3.3 km) from Chagrin River and 2.2 mi (3.6 km) from James Garfield National Historic Site.

What's nearby

  • Chagrin River - 3 min drive - 3.4 km
  • James Garfield National Historic Site - 4 min drive - 3.6 km
  • Historic Kirtland - 5 min drive - 4.2 km
  • Mentor Ice Arena - 6 min drive - 6.6 km
  • The Holden Arboretum - 17 min drive - 12.6 km

Getting around

  • Cleveland Hopkins International Airport (CLE) - 38 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Olive Garden - ‬4 min drive
  • ‪Mission BBQ - ‬6 min walk
  • ‪Roll House - ‬4 min walk
  • ‪Taco Bell - ‬2 min drive

About this property

Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel

Suburban hotel with a fitness center and a 24-hour business center
Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel offers 132 air-conditioned accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Mentor hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 132 air-conditioned rooms featuring refrigerators and microwaves. Your pillowtop bed comes with premium bedding. Wired and wireless internet access is complimentary, while 32-inch flat-screen televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Enjoy recreational amenities such as an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and wedding services.
Enjoy American cuisine at Savoria Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Mentor? This hotel has 10000 square feet (929 square meters) of space consisting of a conference center and 5 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Savoria Restaurant - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Turkish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: USD 7.49 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Savoria Restaurant

Things to do

  • Fitness centre
  • Indoor pool
  • Motorised watercraft

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (10000 square feet of space)
  • Meeting rooms - 5

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in reception
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 7.49 per person
  • Late check-out fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Cleveland Hotel Mentor Northeast
Holiday Inn Cleveland Northeast Mentor
Holiday Inn Cleveland Northeast Mentor Hotel
Holiday Inn Cleveland Northeast Mentor
Hotel Holiday Inn Cleveland Northeast - Mentor Mentor
Mentor Holiday Inn Cleveland Northeast - Mentor Hotel
Hotel Holiday Inn Cleveland Northeast - Mentor
Holiday Inn Cleveland Northeast - Mentor Mentor
Holiday Inn Cleveland Hotel
Holiday Inn Cleveland
Cleveland Northeast Mentor
Holiday Inn Cleveland Northeast Mentor
Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel Hotel
Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel Mentor

Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 319 out of 697 reviews" "
Rating 8 - Good. 231 out of 697 reviews" "
Rating 6 - Okay. 93 out of 697 reviews" "
Rating 4 - Poor. 31 out of 697 reviews" "
Rating 2 - Terrible. 23 out of 697 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Heather

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were super comfy....had a great night sleep. Pretty good breakfast, friendly staff.
Stayed 1 night in Aug 2024

4/10 Poor

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing and went above and beyond. The hotel is nice. The room however wasn’t great. I booked a king and got two queens. The bathroom door was loud and squeaky waking up anyone who was sleeping. The beds were way too high and the room seemed crammed with furniture rather than decorated. Door number three to enter the building w keycard did not work in the morning.
Stayed 1 night in Aug 2024

10/10 Excellent

Kyle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Superr easy check-in! Room was very clean and overall the facility was very nice. Will stay again in the future.
Stayed 2 nights in Aug 2024

6/10 Okay

Corey

Stayed 1 night in Aug 2024

2/10 Terrible

Pedro

Stayed 1 night in Aug 2024

4/10 Poor

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Watch your bill and charges carefully
the hotel charged a "C Note" more to my credit card for no reason.
Stayed 1 night in Aug 2024

10/10 Excellent

Renee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a very nice stay. I had dinner and drinks at the restaurant. The food and drinks were good and so was the service. My room was clean and comfortable and quiet. I enjoyed breakfast the next morning.
Stayed 1 night in Aug 2024

2/10 Terrible

Brian

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Terrible Service
We were locked out of room several times. The ended up having to call their on call maintenance man to fix the lock on our door. We sat in the lobby until 1:30am when they finally got the room open. They told us the lock went bad and had to be fixed/replaced. Hotel General Manager told us we couldn’t get a refund or a credit because we booked through Hotels.com. He said all he could do was give us a future 1 night stay at their hotel, which doesn’t do us any good since we don’t plan on being back in Ohio anytime soon. He told us he couldn’t even give us a Holiday Inn credit since they were privately owned.
Stayed 2 nights in Aug 2024

10/10 Excellent

Chandelle

Stayed 1 night in Jul 2024

8/10 Good

therese

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was king, respectful and helpful. I would use this hotel again
Stayed 5 nights in Jul 2024

2/10 Terrible

Melissa

Stayed 1 night in Jul 2024

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean. The Dove products in the bathroom were a pleasant surprise. The location was convenient to restaurants.
Stayed 1 night in Jul 2024

10/10 Excellent

Edward, Mentor on the Lake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jul 2024

8/10 Good

Rachael, Akron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay pool was nice conveniently located
Stayed 1 night in Jul 2024

10/10 Excellent

Mathew

Stayed 6 nights in Jul 2024

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Disappointed this time.
I was disappointed that the condition of the carpet was so poor. it had a rip in the carpet between the beds that was annoying and also the lamp shade look like it was taken out of a dumpster. How unfortunate as this is my favorite place to stay when I visit the kids here in OH. I love how quite and comfortable the room always in when I stay here.
Stayed 4 nights in Jun 2024

10/10 Excellent

Lindsay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Roomy and spacious.. Great breakfast!
Stayed 2 nights in Jul 2024

10/10 Excellent

Philip

Stayed 1 night in Jul 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room
Stayed 1 night in Jul 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

David, Lake Orion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dry pleased with my stay
Stayed 1 night in Jun 2024

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay.
Stayed 2 nights in May 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Barely any hot water.
Stayed 1 night in Jun 2024

10/10 Excellent

KEITH, HIGHLANDS RANCH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room and property. One suggestion: the door to the room my Mom stayed — Rm.138 —is extremely “heavy” / difficult to open. It closed on her shoulder. Perhaps a push button door opener could be installed on some of the ground floor rooms to make them more accommodating for elderly guests? Breakfast each morning was lovely with attentiveness to detail. Thank you for a welcoming stay.
Stayed 2 nights in Jun 2024