Hotel Indigo Cleveland Downtown by IHG

3.5 star property

Photo gallery for Hotel Indigo Cleveland Downtown by IHG

Terrace/patio
Interior
In-room safe, desk, laptop workspace, blackout curtains
Lobby
Property amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Pet-friendly
  • Parking available
  • 24/7 front desk

Explore the area

Map
651 Huron Rd E, Cleveland, OH, 44115
  • Rocket Arena
    ‪1 min walk‬
  • Progressive Field
    ‪5 min walk‬
  • Rock and Roll Hall of Fame
    ‪19 min walk‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪16 min drive‬

Room options

Premium Room, 1 King Bed

  • 39 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed with Sofa bed

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premium Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 5
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Mobility Tub)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room

  • 32 sq m
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Accessible Tub)

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Cleveland

With a stay at Hotel Indigo Cleveland Downtown by IHG, you'll be centrally located in Cleveland, steps from Rocket Arena and 5 minutes by foot from Progressive Field. .This hotel is 0.3 mi (0.5 km) from JACK Cleveland Casino and 0.7 mi (1.2 km) from Huntington Convention Center of Cleveland.

What's nearby

  • Rocket Arena - 1 min walk - 0.2 km
  • Progressive Field - 5 min walk - 0.5 km
  • JACK Cleveland Casino - 6 min walk - 0.6 km
  • Rock and Roll Hall of Fame - 19 min walk - 1.7 km
  • Huntington Bank Field - 20 min walk - 1.7 km

Getting around

  • Cleveland Station - 4 min drive
  • Tower City-Public Square Station - 7 min walk
  • Cleveland, OH (BKL-Burke Lakefront) - 7 min drive

Restaurants

  • ‪Harry Buffalo - ‬3 min walk
  • ‪Clevelander Bar & Grill - ‬2 min walk
  • ‪Flannery's Pub - ‬4 min walk
  • ‪Thirsty Parrot - ‬3 min walk
  • ‪Geraci’s Pizza Slice Shop - ‬2 min walk

About this property

Hotel Indigo Cleveland Downtown by IHG

Hotel with a 24-hour fitness center, steps from Rocket Arena
Hotel Indigo Cleveland Downtown by IHG offers 143 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 55-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 143 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and a television in a common area.
Enjoy a satisfying meal at Headliner Bar and Eatery serving guests of Hotel Indigo Cleveland Downtown by IHG. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Cleveland? This hotel has 2948 square feet (274 square meters) of space consisting of conference space and 4 meeting rooms.
Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Headliner Bar and Eatery - This restaurant specializes in American cuisine and serves breakfast and dinner.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 54 per night; includes in/out privileges)

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 4 to 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Headliner Bar and Eatery

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free cot
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Wedding services

Business services

  • 2,948 square feet of conference space
  • 4 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 40 lbs per pet)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 4 to 25 per person
  • Valet parking fee: USD 54.00 per night (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cleveland Radisson Hotel
Radisson Cleveland Gateway
Radisson Gateway
Radisson Hotel Cleveland
Radisson Hotel Gateway
Radisson Hotel Gateway Cleveland
Cleveland Radisson
Radisson Cleveland
Radisson Hotel Cleveland - Gateway Ohio
Indigo Cleveland By Ihg
Hotel Cleveland Gateway
Hotel Indigo Cleveland Gateway
Hotel Indigo Cleveland Downtown
Hotel Indigo Cleveland Downtown by IHG Hotel
Hotel Indigo Cleveland Downtown an IHG Hotel
Hotel Indigo Cleveland Downtown by IHG Cleveland
Hotel Indigo Cleveland Downtown by IHG Hotel Cleveland

Hotel Indigo Cleveland Downtown by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 698 out of 1258 reviews
Rating 8 - Good. 300 out of 1258 reviews
Rating 6 - Okay. 128 out of 1258 reviews
Rating 4 - Poor. 69 out of 1258 reviews
Rating 2 - Terrible. 63 out of 1258 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel just check the door closes all the way before leaving has a hard time latching shut. Have to raise up on door handle and door latches all the way. You do HAVE TO PAY for valet but well worth it for the night only a minute or two from Rocket mortgage.
Stayed 1 night in Dec 2024

10/10 Excellent

LANA, MANSFIELD

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Great check in….
Stayed 1 night in Dec 2024

10/10 Excellent

Tony

Stayed 1 night in Aug 2024

8/10 Good

Jacob

Stayed 1 night in Sep 2024

10/10 Excellent

Carzell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing
Stayed 1 night in Dec 2024

8/10 Good

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed being close to the Rocket Mortgage Field House Arena, and being able to walk to nearby restaurants. The hotel and staff were nice. I have to honestly say that the breakfast was not good.
Stayed 2 nights in Dec 2024

6/10 Okay

Cassie

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

cj

Stayed 2 nights in Nov 2024

2/10 Terrible

Heather

Travelled with family, Travelled with group
Disliked: Staff & service, amenities
We checked out after being there for 15 minutes. When we were in the lobby waiting to check in a homeless man came in and continued jum ask for money from evesyone waiting for the one employee to check us in. Only one elevator was working anf within 10 minutes of getting into our room a couple walked into our room with a key saying they were told that was their room. Never had a worse experience and I was only there 20 minutes. We were told we would be getting a full refund.
Stayed 1 night in Dec 2024

8/10 Good

Danielle

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Stay was nice … shower had some stains but fairly clean
Stayed 1 night in Dec 2024

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Victoria

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Someone that worked with us for the couple days we were there was someone named Weeda. She worked in the bar but was able to help with literally everything. She was simply amazing.
Stayed 2 nights in Dec 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Deirdre

Travelled with family
Close to playhouse square not in playhouse square
Well, the pictures of the hotel were very deceiving. It was older than it looked in the pics, but it still worked out. There was no views from any window or anywhere anywhere in this hotel unlike the pictures have told you that they had other than that it was a great hotel.
Stayed 1 night in Dec 2024

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice. Restaurant was subpar. French onion soup looked like dish water and had no flavor. Onions were cooked soft. Not caramelized.
Stayed 1 night in Nov 2024

10/10 Excellent

Lori A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Behind Progressive Field and Rocket Field house. Down the block ftom theater district. Definitely would stay again.
Stayed 1 night in Dec 2024

2/10 Terrible

Tiffany

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Racially Profiled
I feel as though my 21 year old son racially profiled. The staff went up to him multiple times asking about why he was there. He was even followed into the restroom. He told them multiple times and then they weren’t satisfied so they made him tell him the name and room number. He did so. He then eventually came back to the room and told me of the incident. I immediately went downstairs and spoke with a gentleman. I let him know that I was the mother of the young man they interrogated. I asked him multiple times what did my son do that caused them to continue to harass and question him. He couldn’t tell me anything, I asked was he talking loudly, yelling, etc. He then just apologized. My son and I came to Cleveland from Toledo on Thursday, December 5th to watch the Cavs play so the fact there was a game going on it’s really not that unusual for a young person to be walking around. I believe that if my son was white then he would’ve been left to walk around the lobby area in peace.
Stayed 1 night in Dec 2024

10/10 Excellent

Jina, Louisville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Steps from Cavs and/or Guardians! Perfect location to stay before/after a game in CLE!
Stayed 1 night in Oct 2024

10/10 Excellent

Jenna

Stayed 1 night in Aug 2024

2/10 Terrible

Takahiro

Stayed 2 nights in Nov 2024

4/10 Poor

Megan

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Bad valet
Started off with valet being closed when we got there. Had to pay for a parking garage but couldn’t leave my car in the garage over night. So when valet reopened I had to pay additional fees to park my car with them… Then the Valet left a box of their shoes in my car. They placed it in the backseat behind the driver and I didn’t notice it until I made it home 3 hours later. Why did they valet put there stuff in my car? There was only 1 elevator working, and it took forever that it was faster to climb the 7 flights of stairs.
Stayed 1 night in Dec 2024

6/10 Okay

vickie

Travelled with family, Travelled with group
Disliked: Amenities
Romms were comfortable. There was only one elevator running. Spent alot of time waiting. Only one person at desk. Line back up at check in. Only one person for valet, car sat on street for long time. After going to concert would have liked to have some drinks at bar. Except for location, wouldnt use indigo again
Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Karen

Travelled with partner
Liked: Staff & service
The website should explain the parking arrangements. We drove around for an hour trying to figure out where to park and waiting for someone to answer the phone.
Stayed 1 night in Dec 2024