Red Roof Inn Cleveland - Mentor/ Willoughby

2.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Red Roof Inn Cleveland - Mentor/ Willoughby

Exterior
Lobby
Standard Room, 2 Double Beds (Smoke Free)
Cafe
Exterior

Reviews

7.6 out of 10

Good

Popular amenities

  • Pet-friendly
  • 24/7 front desk
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
4166 State Route 306, Willoughby, OH, 44094
  • Historic Kirtland
    2 min drive
  • McDonald's
    9 min walk
  • Green Road Station
    21 min drive
  • Cleveland, OH (CLE-Hopkins Intl.)
    38 min drive

Room options

Deluxe Room, 2 Double Beds (Smoke Free)

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds (Smoke Free)

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed, Accessible (Smoke Free)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed (Smoke Free)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (Smoke Free)

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Willoughby

A stay at Red Roof Inn Cleveland - Mentor/ Willoughby places you in the heart of Willoughby, within a 10-minute drive of Mentor Ice Arena and Classic Park. .This hotel is 5.4 mi (8.6 km) from Lake Metroparks Farmpark and 7.2 mi (11.6 km) from North Chagrin Reservation.

What's nearby

  • Historic Kirtland - 2 min drive
  • James Garfield National Historic Site - 5 min drive
  • Mentor Ice Arena - 9 min drive
  • Classic Park - 10 min drive
  • The Holden Arboretum - 15 min drive

Getting around

  • Cleveland Hopkins International Airport (CLE) - 38 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Food Court - ‬4 min drive
  • ‪Mission BBQ - ‬4 min drive
  • ‪Asian Chao - ‬5 min drive
  • ‪Starbucks - ‬3 min drive

About this property

Red Roof Inn Cleveland - Mentor/ Willoughby

Hotel with free parking, in the vicinity of Classic Park
Red Roof Inn Cleveland - Mentor/ Willoughby offers 108 accommodations with laptop-compatible safes and complimentary toiletries. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Stay in one of 108 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and complimentary toiletries. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
Featured amenities include a 24-hour front desk, a safe deposit box at the front desk, and ATM/banking services. Free self parking is available onsite.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee/tea in a common area

Conveniences

  • ATM/banking services
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Housekeeping (weekly)

Outdoors

  • Outdoor furniture

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Assistive listening devices available
  • Braille signage
  • Front entrance ramp
  • Step-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • 7 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 91
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Films for purchase
  • Premium channels

More

  • Desk
  • Free local calls
  • Free long-distance calls
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
This property allows guests 18 or over to check in with valid military ID.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night (maximum USD 105 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 3.46 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

This property does not have elevators
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Red Roof Inn Cleveland - Mentor/ Willoughby Hotel
Red Roof Inn Cleveland Hotel Willoughby East
Red Roof Inn Cleveland East - Willoughby Ohio
Red Roof Inn Willoughby Hotel Willoughby
Willoughby Red Roof Inn
Red Roof Inn Cleveland East Willoughby Hotel
Red Roof Inn Cleveland - Mentor/ Willoughby Willoughby
Red Roof Inn Cleveland - Mentor/ Willoughby Hotel Willoughby

Red Roof Inn Cleveland - Mentor/ Willoughby Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 350 out of 1002 reviews" "
Rating 8 - Good. 299 out of 1002 reviews" "
Rating 6 - Okay. 165 out of 1002 reviews" "
Rating 4 - Poor. 88 out of 1002 reviews" "
Rating 2 - Terrible. 100 out of 1002 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Antoinette

Travelled with family
Liked: Property conditions & facilities
Need update
Stayed 1 night in Sep 2024

10/10 Excellent

Abdullah

Stayed 1 night in Sep 2024

10/10 Excellent

Julia

Liked: Cleanliness, amenities
Friendly private
Stayed 2 nights in Sep 2024

10/10 Excellent

Marci

Liked: Amenities
Clean and comfortable!
Stayed 1 night in Sep 2024

10/10 Excellent

Kate Coronado

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was surprisingly quiet so close to the freeway and the hotel was sold out. Basic no frills room perfect for a short stay.
Stayed 2 nights in Sep 2024

10/10 Excellent

albert

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access, pretty quiet and fast check-in
Stayed 1 night in Sep 2024

4/10 Poor

Dianna

Disliked: Cleanliness, staff & service, amenities
There was several short straight pieces of hair on the bathroom floor and it did not appear to be clean. There were toothpaste looking spots on the mirror so we did not believe it had been cleaned. The shower curtain didn't look clean either. We still left a tip in our room because we did not know if the maid that we saw was the same one that cleaned our room before we checked into it and I did let the desk clerk know about the lack of cleanliness.
Stayed 1 night in Sep 2024

8/10 Good

Ray

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Kazuko

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Spider webs are all corners of the room and dirtying the floor. I think they did not vacuum the room.
Stayed 2 nights in Sep 2024

4/10 Poor

Charlaine

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The place is old and the beds were old and way too soft. Covering on the beds were covered in dog hair and we don’t have one. No local channels ABC, CBS and NBC on tv. One of the female desk clerks with short dark hair was very rude and shouldn’t be working in the hospitality business.
Stayed 3 nights in Aug 2024

10/10 Excellent

Brittany

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice and clean, good for me and my children
Stayed 1 night in Aug 2024

10/10 Excellent

Brittany

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a nice, quiet and safe hotel I visit often, no complaints so far. Right off the highway and close to a gas station.
Stayed 1 night in Sep 2024

8/10 Good

Zoe

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Patrcia

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This facility is a convenient stop for commuters that need a night of rest. It was clean and quiet.
Stayed 1 night in Aug 2024

6/10 Okay

Joe

Travelled with partner
Liked: Staff & service
Good location to route 90 and 2
Stayed 1 night in Sep 2024

6/10 Okay

Rachel

Stayed 3 nights in Aug 2024

6/10 Okay

Daisuke

Travelled with family and small children
You can not expect refrigerator in the room. Bring your own cooler box
Stayed 1 night in Aug 2024

2/10 Terrible

Dyanne

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This was the dirtiest hotel I have ever stayed at. Had I had more time I would have checked out and found another hotel. Due to a death in the family, I was tied up in services etc. also, they charged me $30 for early check in upon my arrival. We drove 10 hours and arrived at 1:00pm. Horrible place.
Stayed 2 nights in Aug 2024

6/10 Okay

Reuben

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Deborah

Stayed 2 nights in Aug 2024

4/10 Poor

Natalie

Disliked: Cleanliness, staff & service, property conditions & facilities
Sheets were dirty, room was dirty, giant spider by front door, smelled terrible.
Stayed 1 night in Aug 2024

4/10 Poor

jessica

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Our second room reeked of smoked and vanilla spray and after they drove 4 hours and had 5 hours of kidney dialysis, they just wanted to come in and relax. Instead we had to pack up our first room and switch with them because the smell was making her sick with her weakened state and the hotel is sold out. For a place stating they are smoke free, they should at least know how to properly clean after someone Does smoke. The air the in room should have been cleaned, not just sprayed, that could kill someone with asthma, like my sister.
Stayed 1 night in Aug 2024

10/10 Excellent

Joshua

Stayed 1 night in Aug 2024

6/10 Okay

Karen

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Not bad, but rooms need to be detail cleaned and/or updated. Was a very quiet stay.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kyle

Stayed 1 night in Aug 2024