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Best Western Palmyra Inn & Suites

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Palmyra Inn & Suites

Lobby
Suite, 1 King Bed, Non Smoking, Jetted Tub
Pool
Desk, laptop workspace, iron/ironing board, cots/infant beds
Reception

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Hot tub
  • Laundry
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
955 Canadaigua Rd., Palmyra, NY, 14522
  • Smith Family Farm
    14 min walk
  • Book of Mormon Publication Site
    2 min drive
  • Wayne County Fairgrounds
    3 min drive
  • Rochester, NY (ROC-Greater Rochester Intl.)
    38 min drive

Room options

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

Desk, laptop workspace, iron/ironing board, cots/infant beds

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, cots/infant beds

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking, Kitchen (Living Room)

Desk, laptop workspace, iron/ironing board, cots/infant beds

Suite, Multiple Beds, Non Smoking, Kitchen (Living Room)

  • Sleeps 5
  • 2 King Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, iron/ironing board, cots/infant beds

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

Desk, laptop workspace, iron/ironing board, cots/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

Desk, laptop workspace, iron/ironing board, cots/infant beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, cots/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

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About the area

Palmyra

When you stay at Best Western Palmyra Inn & Suites in Palmyra, you'll be in the historical district, within a 5-minute drive of Smith Family Farm and Palmyra Family Medicine. .This hotel is 1.5 mi (2.3 km) from Wayne County Fairgrounds and 1.5 mi (2.5 km) from Book of Mormon Publication Site.

What's nearby

  • Smith Family Farm - 14 min walk
  • Book of Mormon Publication Site - 2 min drive
  • Historic Palmyra Museum - 3 min drive
  • Wayne County Fairgrounds - 3 min drive
  • Finger Lakes Gaming and Racetrack - 17 min drive

Getting around

  • Greater Rochester Intl. Airport (ROC) - 38 min drive

Restaurants

  • ‪McDonald's - ‬9 min drive
  • ‪McDonald's - ‬7 min drive
  • ‪Roy Rogers - ‬11 min drive
  • ‪Tom Wahl's - ‬13 min drive
  • ‪Burger King - ‬13 min drive

About this property

Best Western Palmyra Inn & Suites

Suburban hotel with a 24-hour front desk and a spa tub
Best Western Palmyra Inn & Suites offers 60 air-conditioned accommodations with coffee/tea makers and hair dryers. 43-inch LED televisions come with cable channels.

Bathrooms include shower/tub combinations. This Palmyra hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a spa tub.
Make yourself at home in one of the 60 air-conditioned rooms featuring microwaves and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a spa tub, or other amenities including complimentary wireless internet access and gift shops/newsstands. This hotel also features a fireplace in the lobby, a banquet hall, and a vending machine.
Featured amenities include a business center, a 24-hour front desk, and laundry facilities. Event facilities at this hotel consist of a conference center and a meeting room. Free self parking is available onsite.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Things to do

  • A hot tub

Family friendly

  • Children's games
  • Cots/infant beds (surcharge)
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Gift shop/newsstand
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities

Business services

  • Business centre
  • Computer station
  • Conference centre
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Lift door width (centimetres): 107
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • 6 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Cots/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 43-inch LED TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.00 per stay
Cribs (infant beds) are available for USD 5.0 per stay

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 200 per stay

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: USD 5.0 per stay
  • Rollaway bed fee: USD 25.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Palmyra Inn
Best Western Palmyra Inn
Best Western Palmyra
Palmyra Inn Suites
Best Palmyra & Suites Palmyra
Best Western Palmyra Inn & Suites Hotel
Best Western Palmyra Inn & Suites Palmyra
Best Western Palmyra Inn & Suites Hotel Palmyra

Best Western Palmyra Inn & Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 472 out of 870 reviews" "
Rating 8 - Good. 241 out of 870 reviews" "
Rating 6 - Okay. 104 out of 870 reviews" "
Rating 4 - Poor. 32 out of 870 reviews" "
Rating 2 - Terrible. 21 out of 870 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Pamela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The air in our room felt really heavy and wet. It seemed very humid. The air conditioner had some wet areas above it. The bed was a little high for me and the toilet was a little too low.
Stayed 2 nights in Aug 2024

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet hotel with very comfortable beds....not much to see or do in the immediate area.
Stayed 2 nights in Sep 2024

8/10 Good

sainath

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good stay
Stayed 1 night in Sep 2024

8/10 Good

Joseph

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Weston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice interior. Very quiet. Enjoyed our stay very much.
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is conveniently located near the Sacred Grove and the Hill Cumorah, making it an ideal spot for those interested in exploring the roots of the Mormons (Latter-day Saint) movement. The rooms were comfortable and well-maintained, offering a cozy retreat after a day of historical exploration. The staff was friendly and knowledgeable. However, the breakfast experience left something to be desired. The options were quite limited, with only one waffle machine available, leading to long lines and a bit of a wait. It would be great to see an improvement in this area to match the otherwise excellent service and accommodations. Overall, if you’re visiting Palmyra for its historical significance, this hotel is a wonderful choice. Just be prepared for a modest breakfast experience.
Stayed 1 night in Sep 2024

10/10 Excellent

Rebecca

Stayed 2 nights in Aug 2024

10/10 Excellent

Quinn

Stayed 2 nights in Aug 2024

8/10 Good

Desiree

Travelled with family
The location for this hotel is perfect for LDS church history sites. The Temple is just around the corner and it's right in the middle of other nearby sites. Outside is very clean and staff was decently friendly. Inside carpet looks old with some stains. Our bathroom trash had not been emptied when we arrived, but it was after 1am so we waited until morning to request it be fixed. And by the time we asked, about 11am, they made it seem like it was too late for any housekeeping requests. But they did it and changed our towels also. Breakfast ends at 8am, which is kinda early for our liking. Beds are comfy enough but the pillows are kinda hard and flat. Overall it was fine enough because the location was perfect but if there was another hotel close, I might look elsewhere.
Stayed 2 nights in Aug 2024

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so nice. We had a great stay. Thank you!
Stayed 4 nights in Aug 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service
like the quietness and surroundings
Stayed 1 night in Aug 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Megan

Stayed 3 nights in Aug 2024

8/10 Good

Doug

Stayed 1 night in Aug 2024

6/10 Okay

Christian

Travelled with family and small children
Room carpet smell
Stayed 1 night in Aug 2024

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Griselda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Zina, Lehi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was spacious, clean, and comfortable. The staff were friendly and personable. We needed help because the AC wasn’t working, they came right away and got it going again.
Stayed 1 night in Aug 2024

10/10 Excellent

Vesna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place was nice,choice for breakfast could improve. Reception girl was friendly. Overall is good.
Stayed 1 night in Aug 2024

10/10 Excellent

Mike

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2024

10/10 Excellent

Edward and Pamela

Liked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

ANNETTE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful quiet stay! Would highly recommend this hotel!
Stayed 1 night in Aug 2024

8/10 Good

lisa, new waterford

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Clean enough room, comfortable bed. Had the king suite so I loved the 2 king beds and the room space. That said, it is dated. The bathroom is very small and there were large stains on the carpet. As other reviews said, the breakfast was limited and I missed it completely because they are only open until 8 and the line was long at 7.
Stayed 1 night in Aug 2024