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This is an absolutely beautiful stay in what feels like (and is) a private little spot among the hillside! The porch is perfect, every meal was perfect, views from the room & and bathroom are amazing. Great WiFi from inside the room also. The attendant/chef was amazing and the whole experience felt very personable. They were even able to assist with taxi services. Very close to the start of the Gocta falls hike. Walking around can be tough due to the altitude, but absolutely worth it.

What a uniquely charming little place. The staff are always friendly & we loved the courtyard with stairs going every which way & balconies a plenty. I guess it’s deserving of its name. The rooms were cozy & secure, loved the sliding windows overlooking the courtyard, the showers were hot, beds really comfy, & wifi super fast. Two small example of the attentiveness of the staff: they always seemed to know when we were out, which was different times each day, & took that opportunity to clean our room. And they’d leave a small chocolate candy on the freshly made beds for each of us. Another one is the night before we had to leave I’d asked if it were possible to reserve a taxi here in Chachapoyas. The staff member assured me he’d take care of it & the next morning at 9AM we had a knock on our suite door- it was our taxi driver. We thoroughly enjoyed our stay here & would 100% recommend La Casa de los Balcones to anyone spending time in Chacha.

Its a beautiful hotel. The service and the breakfast is great, and I must mention that the coffee is strong and delicious.