This hotel is definitely in need of a renovation, as many people have said in their reviews. The carpets in the hallways are stained, it needs a new coat of paint, the sound proofing really is bad, and even though they seem to be going for the Retro 1950s look and service, a general update could allow them to maintain the retro look while improving their standards.
Many reviews complained about the internet, but I found it fast, easy to sign into, and consistent. Perhaps they’ve fixed it? Now you probably have to sign into different nodes on different floors, but the password was the same for all making it easy.
The pillows are definitely a single item where they should go out and buy new ones. A quick fix to a big problem. My two were “flat as a pancake”, even after I stacked them up one on top of the other.
The staff were nice and helpful, the room and bathroom spotlessly clean, the hotel mostly filled with Portuguese guests lent to the feeling that I’m in Portugal, but if they improved the place, they would be in a better position to profit from Portugal’s tourist boom.