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Concierge Plaza Colima

4.5 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Concierge Plaza Colima

Lobby
Interior detail
Interior
Outdoor pool, pool umbrellas, pool loungers
Flat-screen TV, fireplace

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Hot tub
  • Bar
  • Free airport shuttle
  • Parking available
  • Room service

Explore the area

Map
Portal Medellin No. 12, 2 ELEVADOR, Colima, COL, 28000
  • Colima Cathedral
    1 min walk
  • Liberty Square
    1 min walk
  • Government Palace
    1 min walk
  • Colima, Colima (CLQ-Licenciado Miguel de la Madrid)
    28 min drive

Room options

About the area

Colima

A stay at Concierge Plaza Colima places you in the heart of Colima, steps from Colima Cathedral and Liberty Square. .This family-friendly hotel is 0.3 mi (0.4 km) from Colima Regional History Museum and 0.3 mi (0.5 km) from Pinacoteca Universitaria Alfonso Michel.

What's nearby

  • Colima Cathedral - 1 min walk
  • Nunez Garden - 7 min walk
  • EcoParc Colima - 12 min walk
  • Plaza San Fernando - 15 min walk
  • La Piedra Lisa Park - 19 min walk

Getting around

  • Colima, Colima (CLQ-Licenciado Miguel de la Madrid) - 28 min drive

Restaurants

  • ‪DMT Bar - ‬1 min walk
  • ‪El Trebol - ‬2 min walk
  • ‪Terraza Trapiche - ‬1 min walk
  • ‪Hotel Ceballos - ‬1 min walk
  • ‪Lonchería la Polar - ‬1 min walk

About this property

Concierge Plaza Colima

Timezone: America/Mexico_City A stay at Best Western Plus Hotel Ceballos places you in the heart of Colima, steps from Colima Cathedral and Liberty Square. This family-friendly hotel is 0.3 mi (0.5 km) from Colima Regional History Museum and 0.5 mi (0.8 km) from Government Palace. Treat yourself to a stay in one of the 54 individually decorated guestrooms, featuring fireplaces and flat-screen televisions. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Conveniences include safes and desks, as well as phones with free local calls. Enjoy a range of recreational amenities, including an outdoor pool, a spa tub, and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access, babysitting/childcare (surcharge), and gift shops/newsstands. Enjoy a meal at the restaurant or snacks in the coffee shop/café. The hotel also offers room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 8 AM to noon for a fee. Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-in. A roundtrip airport shuttle is complimentary (available 24 hours).
Treat yourself to a stay in one of the 54 individually decorated guestrooms, featuring fireplaces and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy a range of recreational amenities, including an outdoor pool, a spa tub, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, babysitting (surcharge), and gift shops/newsstands.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 8 AM to noon for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).
Buffet breakfasts are available for a surcharge and are served each morning between 8 AM and noon.
Concierge Plaza Colima has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking available
  • Free 24-hour return airport shuttle

Food and drink

  • Buffet breakfast available for a fee daily 8 AM–noon: MXN 145 for adults and MXN 116 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • 24-hour pool access
  • Access to nearby outdoor pool
  • Children's pool
  • Fitness centre
  • Outdoor pool
  • Playground
  • Shopping
  • A hot tub

Family friendly

  • Access to nearby outdoor pool
  • Babysitting (surcharge)
  • Children's pool
  • Free cots/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • A meeting room

Outdoors

  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Communal living room
  • Designated smoking areas (fines apply)
  • Fireplace in reception
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Free rollaway beds
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Griddle

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Fireplace
  • Free local calls
  • Free newspapers
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 145 for adults and MXN 116 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property caters to LGBTQ+ guests
24-hour pool access
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

BEST WESTERN Ceballos
BEST WESTERN Ceballos Colima
Best Western Plus Hotel Ceballos Colima
BEST WESTERN Hotel Ceballos Colima
Best Western Colima
Colima Best Western
Best Western Plus Ceballos Colima
Best Western Plus Ceballos
Concierge Plaza Colima Hotel
Concierge Plaza Colima Colima
Best Western Plus Hotel Ceballos
Concierge Plaza Colima Hotel Colima

Concierge Plaza Colima Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 182 out of 323 reviews" "
Rating 8 - Good. 98 out of 323 reviews" "
Rating 6 - Okay. 27 out of 323 reviews" "
Rating 4 - Poor. 11 out of 323 reviews" "
Rating 2 - Terrible. 5 out of 323 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Frank

Stayed 1 night in Sep 2020

10/10 Excellent

Graciela

Stayed 1 night in Aug 2020

10/10 Excellent

Graciela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place to stay in Colima
Very clean and loved the location. The only thing was that the TV was not working but the TV was not important for us.
Stayed 1 night in Aug 2020

8/10 Good

Marco, St. Charles Illinois

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff friendly, room was very ckean and staff was very friendly .
Stayed 9 nights in Jul 2020

10/10 Excellent

Michael, Manzanillo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like being right on the plaza. There was festivity’s going on both nights of our stay.
Stayed 2 nights in Mar 2020

4/10 Poor

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Not good relation between price quality, is one of the most expensive in the city, and the locations is perfect, but the rooms are very small, and the noice is terrible, it was imposible to sleep until 1 am. They don’t include breakfast, the WiFi doesn’t have good quality, they do offer free parking. I think they should invest in double glass windows for canceling the noice. And reduce their prices, the rooms are not good for the price.
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean and friendly staff. I just wished there was a peek hole to see who is mocking at the door.
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location on the town´s main square, clean, very pleasant!
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location,right on main square.The breakfast buffet was tasty and reasonable.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Todo estuvo estupendo las avtaciones limpias muybuna precentacion nostrataron muy bien
Stayed 2 nights in Dec 2019

6/10 Okay

Bryon

Liked: Cleanliness, staff & service
Great location, Great staff...administration poor
We did not get the room we booked and after the booking they sent a note and tried to up the rates The room was suppose to be street/balcony with a king They told me all these particular room were smoking??The restaurant food was eatable
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The church bells at 5am were loud but I still had a wonderul time
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in process was smooth and reception deck staff were excellent.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Nov 2019

10/10 Excellent

Macario

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I give it 4 stars
The hotel is in great condition being that the building is over 100 years old. Great architecture and location but the beds are a little too hard
Stayed 1 night in Nov 2019

10/10 Excellent

Burgess

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprising
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seriously nice staff at this place. Most all speak English, even when I tried my spanish. Bathroom really small, would have to step out to change your mind. No problem really. Bed kind of hard, but didn't stop a good nights sleep. Automatic alarm clock every morning at 0715 with the church bells. Good restaurants. Alan at the Patio is a very very nice and capable chap. Will go back in a heart beat.
Stayed 2 nights in Oct 2019

2/10 Terrible

Antonio

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rude
The entire personnel was extremely rude, the rate does not match the quality definitely not recommended. Stay away from it
Stayed 1 night in Aug 2019

10/10 Excellent

Nikitta, LA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel make me feel like I’m in an all ascienda but Is in the middle of everything.
Stayed 3 nights in Sep 2019

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Old broken furniture very small room and smelly odor
Stayed 1 night in Sep 2019

10/10 Excellent

Elias, Phoenix AZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place to stay in Colima
Great place to stay, great staff, awesome service
Stayed 3 nights in Aug 2019