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Resort Collina d'Oro

5.0 star property

Photo gallery for Resort Collina d'Oro

Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
Aerial view
Lunch served
View from property
Junior Suite, 1 Bedroom, Kitchenette (with Spa access) | Living area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Bar
  • Hot tub
  • Parking available
  • Housekeeping
  • Room service

Explore the area

Map
Via Roncone 22 - Agra, Collina d'Oro, TI, 6927
  • Lake Lugano
    ‪8 min drive‬
  • MASILugano Museum of Art of Italian Switzerland
    ‪9 min drive‬
  • Santa Maria degli Angeli
    ‪10 min drive‬
  • Lugano (LUG-Agno)
    ‪22 min drive‬

Room options

View all photos for Junior Suite, 1 Bedroom, Kitchenette (with Spa access)

Junior Suite, 1 Bedroom, Kitchenette (with Spa access) | Living area

Junior Suite, 1 Bedroom, Kitchenette (with Spa access)

  • 52 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Room (with Spa access)

Double Room (with Spa access)

Double Room (with Spa access)

  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Suite, 1 Bedroom, Kitchenette (with Spa access)

Deluxe Suite, 1 Bedroom, Kitchenette (with Spa access) | Living area

Deluxe Suite, 1 Bedroom, Kitchenette (with Spa access)

  • 65 sq m
  • Valley view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Suite, 1 Bedroom, Kitchenette (with Spa access)

Superior Suite, 1 Bedroom, Kitchenette (with Spa access)

Superior Suite, 1 Bedroom, Kitchenette (with Spa access)

  • 58 sq m
  • Valley view
  • Sleeps 3
  • 1 Queen Bed

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Exterior

Swiss Diamond Hotel & SPA

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
4.5 out of 5, Wonderful, (414)
The price is AU$560
for 1 room
includes taxes & fees
9 Mar - 10 Mar
Swiss Diamond Hotel & SPA

About the area

Collina d'Oro

Located in Collina d'Oro, Resort Collina d'Oro is a 4-minute drive from Hermann Hesse Museum and 8 minutes from Lake Lugano. .This family-friendly hotel is 4.5 mi (7.3 km) from LAC Lugano Arte e Cultura and 4.6 mi (7.4 km) from Via Nassa.

What's nearby

  • Lake Lugano - 8 min drive
  • LAC Lugano Arte e Cultura - 10 min drive
  • Via Nassa - 10 min drive
  • Palazzo dei Congressi - 11 min drive
  • Monte San Salvatore - 12 min drive

Getting around

  • Melide Station - 11 min drive
  • Lugano Funicular Station - 20 min drive
  • Lugano (LUG-Agno) - 22 min drive

Restaurants

  • ‪Osteria Battello - ‬15 min drive
  • ‪Ristorante Migros - ‬7 min drive
  • ‪Parco Botanico San Grato - ‬19 min drive
  • ‪Villa Carona - Ristorante La Sosta - ‬15 min drive
  • ‪Bar Eclisse - ‬6 min drive

About this property

Resort Collina d'Oro

Luxury hotel with a full-service spa and free breakfast
Resort Collina d'Oro offers 46 accommodations with safes and complimentary bottled water. Beds feature down comforters. 40-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and bidets.

This Collina d'Oro hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 19 treatment rooms. Services include sports massages, facials, body wraps, and body scrubs. The spa is equipped with a mud bath, a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including hydrotherapy and reflexology. Children under 16 years old are not allowed in the spa without adult supervision.
Make yourself at home in one of the 46 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a hot tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Satisfy your appetite for lunch at the hotel's restaurant, Restaurant, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the poolside bar. A complimentary continental breakfast is served on weekdays from 7:30 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM.
Featured amenities include complimentary wired internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Collina d'Oro? This hotel has 958 square feet (89 square meters) of space consisting of conference space and meeting rooms. Free valet parking is available onsite.
A complimentary continental breakfast is served on weekdays between 7:30 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM.
Restaurant - This restaurant serves lunch only. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free valet parking on site
  • Covered self parking on site (CHF 25.00 per day)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Free continental breakfast available 7:30 AM–10:00 AM on weekdays and 7:30 AM–10:30 AM on weekends
  • 1 restaurant
  • 1 poolside bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Restaurant

Things to do

  • Arcade/games room
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • A hot tub
  • Steam room

Family friendly

  • Arcade/games room
  • Babysitting (surcharge)
  • Free cots/infant beds
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Playground
  • Fridge
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference space (958 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 19 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - sports
  • Massage/treatment rooms
  • Mud bath
  • Reflexology
  • Sauna
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down duvet
  • Free cots/infant beds

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Fridge

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 100.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.50 per person, per night. This tax does not apply to children under 15 years of age.
  • Tourism fee: CHF 0.15 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: CHF 25.00 per day
  • Rollaway bed fee: CHF 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

The seasonal pool will be open from June to September
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply
Children under 16 years old are not allowed in the spa without adult supervision

Property is also known as

Collina d'Oro Resort
Resort Collina d'Oro
Resort Collina d'Oro Hotel
Resort Collina d'Oro Collina d'Oro
Resort Collina d'Oro Hotel Collina d'Oro

Resort Collina d'Oro Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 101 out of 141 reviews
Rating 8 - Good. 26 out of 141 reviews
Rating 6 - Okay. 7 out of 141 reviews
Rating 4 - Poor. 5 out of 141 reviews
Rating 2 - Terrible. 2 out of 141 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Brandon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel
Stayed 2 nights in Aug 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Unacceptable! Cigar Smoking at Breakfast...
Our recent stay at this so-called 5-star hotel was a complete disaster, all thanks to the outrageous allowance of cigar smoking during breakfast. It’s absolutely baffling that any hotel, let alone one claiming to be of high caliber, would think it’s okay to let guests light up cigars in a communal dining area. The experience was made even worse by the appalling attitude of the staff. When I initially complained about the unbearable smoke, the waiter casually dismissed my concerns, acting as if I was overreacting. When I persisted, he had the audacity to say, “If I work here and have to deal with this daily, so can you.” Seriously? This level of disregard for guest comfort and health is inexcusable. The entire breakfast was ruined. The air was thick with smoke, making it impossible to enjoy the food or even breathe comfortably. The smell clung to our clothes and hair, making us feel sick for the rest of the day. I can't believe I spent so much money to be treated so poorly and subjected to such a toxic environment. Avoid this place if you care at all about your health and comfort. This is far from a luxury experience—it's more like a nightmare. We won’t be coming back, and I strongly advise others to stay away unless you enjoy breathing in second-hand cigar smoke with your morning coffee.
Stayed 4 nights in Aug 2024

2/10 Terrible

Tommy

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service
It was extremely loud from a big party and it lasted till past 1am, kids couldn’t sleep at all. Also, complained that the shower smelled like a clogged sewer. If you didn’t close the shower door the whole room would smell. Makes you want to gag and throw up as soon as you walk into the shower.
Stayed 7 nights in Aug 2024

8/10 Good

Soroush

Travelled with family
Liked: Cleanliness, amenities
good
Stayed 7 nights in Aug 2023

8/10 Good

Sara

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023

6/10 Okay

veronika

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The property itself is stunning, super quiet, beautifully maintained gardens, gorgeous views etc, but the rooms are different story. They falsely advertise double rooms as 32sq m, which is an absolute lie . Our room was barely 20 sqm. Awful beds & even worse cheap bedding linen. We had only 1 pillow each, when we asked for extra pillows the same person who works as a receptionist brought us extra two even more awful quality pillows. The room quality is a real shame otherwise would be fantastic relaxing hotel.
Stayed 1 night in Jul 2023

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property in a nice neighborhood above Lugano. Pricey but worth it. Hotel guests should be aware the photo of the structure overlooking the pool and Lake Lugano is not the hotel wing... those are private apartments. Hotel rooms are nice, but they don't have views. Anyway, our stay was perfectly pleasant.
Stayed 2 nights in Jun 2022

10/10 Excellent

oleg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. Everything is top notch including facilities location and service. Perfect all around. If you can, I highly recommend upgrading to a jr suit with a view. Definitely worth the extra cost. Amazing pool area and beautiful grounds. We loved this hotel.
Stayed 2 nights in May 2022

10/10 Excellent

Charles Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
What a wonderful hotel. Such a beautiful setting and impeccable service. Kudos to the staff for their attention to detail. One of the best hotels I have ever stayed in.
Stayed 2 nights in Jun 2021

10/10 Excellent

Lydia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful resort 😍
The place is stunning, decor of the hotel is very tasteful and feels exclusive. The pool area is also very beautiful. Service is great and staff are very professional and courteous. Only downside was the gym (on the website it says well appointed fitness center but the quality of the machines is not there, then again if you just need free weights and cardio it's enough) and the restaurant- for the price I expected the food to be amazing - it was nice but a little bistro could have done the same, there was nothing special about it. The hotel is only 15mns drive into Lugano center and there are many walking hiking paths directly from the hotel. There is also a free indoor carpark with 2 charging stations for electric cars. All in all, it's quiet and romantic and i would definitely recommend this hotel.
Stayed 1 night in Aug 2020

10/10 Excellent

Bryony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay!
Really loved our stay. Actual hotel I found to be even better than the pictures. Amazing views, pool, gym, food, staff, room, shower etc all was perfect! Would love to visit again
Stayed 2 nights in May 2020

10/10 Excellent

anita joy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superbe
Perfect location, beautiful and peaceful surroundings , a gorgeous and well organized hotel. Will definitely go back
Stayed 1 night in May 2020

10/10 Excellent

Rami

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
כיף בלוגנו מלון חלום
מלון מעוצב לתפארת, חדרים גדולים, נקי בטירוף. צוות הדיב מאוד.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great especially the location and view!
Stayed 1 night in Sep 2019

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A calm place with everything a young family needs
We enjoys our stay a lot at the resort. It's a really beautiful place with stunning views and nature all around. The hotel facilities, the decoration, the food and the stuff friendliness are above expectations. Busy places are only a 15-minutes drive away, where you can enjoy a full-day of shopping, strolling, or staying for the party in the night.
Stayed 4 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful setting
Beautiful setting, which I would have enjoyed more if I had not been alone and if I had a car. Pros: kind staff Quiet, spacious room Tranquil setting Cons: Noisy young children in spa pool (outdoor pool available) Limited menu choices Limited television channels Difficult to get around without a car 25 minutes from Lugano center Kitchenette not supplied with dish towel or dish soap
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and helpful. Beautiful vistas. Winding road to get up to hotel. Clean.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2018

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Resort Collina D'oro
Beautiful view, friendly staff, relaxing spa.
Stayed 2 nights in Aug 2018

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful resort
Beautiful peaceful grounds, only a short drive to the town centre, and convenient location to explore the lakes. Good sized room, nice breakfast and excellent dinner.

10/10 Excellent

Juan Pablo, Geneva, Switzerland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spectacular spa
We enjoyed the hotel magnificent location and the wonderful spa. Swimning in the indoor heated pool while watching the snowfall through the crystal walls was magical. We will come back.

4/10 Poor

Mark, Singapore

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Three stars hotel pretending to be five stars
The hotel is heavily understaffed. Nobody has a slightest clue about five stars service. Nobody seems to know his/her role or obligations. Room service doesn't exist; same like there is no concierge or bar. Restaurant has one person to serve guests (btw, we were the only guests for breakfast and lunch). Be careful taking the lift: one of the two to be used is ... a service lift. No minibar. We were, according to night porter/security guy the first people this year ordering something at midnight form room service. Poor guy barely spoke Italian and English.

10/10 Excellent

Ali

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024