DoubleTree by Hilton Collinsville - St. Louis

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Collinsville - St. Louis

Room, 2 Queen Beds, Courtyard View
Premium bedding, in-room safe, desk, laptop workspace
Lobby
Reception
Breakfast, lunch and dinner served

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Bar
  • Air conditioning
  • Gym
  • Room service
  • Parking included

Explore the area

Map
1000 Eastport Plaza Dr, Collinsville, IL, 62234
  • Gateway Conference Center
    7 min walk
  • Gateway Convention Center
    10 min walk
  • Cahokia Mounds State Historic Site
    9 min drive
  • St. Louis, MO (STL-Lambert-St. Louis Intl.)
    28 min drive

Room options

Room, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, Accessible, Non Smoking

  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Room, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite (Parlor)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 Queen Bed with Sofa bed, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Courtyard View

  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, Non Smoking

  • 21 sq m
  • Sleeps 4
  • 1 Queen Bed OR 1 Double Sofa Bed

One Queen Bed

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

One Queen Bed, Non-Smoking, Accessible

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 2 Queen Beds, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Collinsville

With a stay at DoubleTree by Hilton Collinsville - St. Louis in Collinsville (Eastport), you'll be a 1-minute drive from Gateway Conference Center and 9 minutes from Cahokia Mounds State Historic Site. .This hotel is 10.9 mi (17.6 km) from Casino Queen and 11.6 mi (18.7 km) from Horseshoe St. Louis Casino.

What's nearby

  • Gateway Conference Center - 7 min walk
  • Gateway Convention Center - 10 min walk
  • Cahokia Mounds State Historic Site - 9 min drive
  • Dome at America’s Center - 15 min drive
  • Gateway Arch - 16 min drive

Getting around

  • Fairview Heights Station - 15 min drive
  • St. Louis Gateway Station - 16 min drive
  • St. Louis Lambert Intl. Airport (STL) - 28 min drive

Restaurants

  • ‪Casey's General Store - ‬3 min drive
  • ‪McDonald's - ‬18 min walk
  • ‪Starbucks - ‬3 min drive
  • ‪Fairmount Park Racetrack - ‬7 min drive
  • ‪Horseshoe Lounge & Restaurant - ‬6 min drive

About this property

DoubleTree by Hilton Collinsville - St. Louis

Hotel with free parking, a quick walk to Gateway Conference Center
DoubleTree by Hilton Collinsville - St. Louis offers 236 accommodations with MP3 docking stations and safes. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Collinsville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 236 guestrooms featuring MP3 docking stations and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite to eat at Porters Steakhouse, a steakhouse which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Meet other guests and eat at the complimentary reception. To-go breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-in. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
The hotel offers a complimentary manager's reception on select days.
Porters Steakhouse - This steakhouse serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • To-go breakfast available for a fee daily 6:30 AM–10:30 AM: USD 16.95 for adults and USD 9 for children
  • 1 restaurant
  • 1 bar
  • Free manager's reception
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Porters Steakhouse

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Lever door handles
  • Phone accessibility kit
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • MP3 dock
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 16.95 for adults and USD 9 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 11:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Collinsville St. Louis
DoubleTree Hilton Collinsville St. Louis
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DoubleTree by Hilton Collinsville - St. Louis Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 446 out of 1000 reviews" "
Rating 8 - Good. 306 out of 1000 reviews" "
Rating 6 - Okay. 132 out of 1000 reviews" "
Rating 4 - Poor. 77 out of 1000 reviews" "
Rating 2 - Terrible. 39 out of 1000 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Jean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ruby at the front desk started off our stay with an amazing, friendly and super helpful check-in! She is a star. The hotel is nice and very spacious- the rooms are well-kept. Showing their age a little.
Stayed 1 night in Sep 2024

4/10 Poor

Steven

Liked: Cleanliness
Disliked: Staff & service
Very disappointed that the breakfast offered was not included with the price of the room, but was $17 per person extra.
Stayed 1 night in Aug 2024

10/10 Excellent

Michelle

Stayed 1 night in Jul 2024

2/10 Terrible

Dillon

Stayed 3 nights in Aug 2024

10/10 Excellent

Jo

Stayed 1 night in Aug 2024

10/10 Excellent

Evan

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Older. Some rooms with wear and tear. Great for the cost. Attached restaurant was excellent. Very clean.
Stayed 1 night in Aug 2024

10/10 Excellent

Brad

Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Great customer service
Check In went quickly, asked for two keys and was provided with two, however one was not keyed to the room. The next morning, took a shower, turning the know to H for hot water. The water was cold. It started to warm up and when I had it go through the shower head, it became cold again. When I told the front desk upon check out, they were apologetic and offered compensation, however I declined. They did say they would look into the issue. Unsure if it was my user error or if something else was going on. The toom itself has some stains by the ac unit.
Stayed 1 night in Jul 2024

8/10 Good

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Patrick

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Steve

Stayed 2 nights in Jul 2024

2/10 Terrible

Wayne

Disliked: Property conditions & facilities
Couldn't get water from faucet of bathtub for shower. Finally got enough for minimum flow shower. I stayed in room 107 very very noisy with elevator noise. One desk clerk told me no rooms I got on Expedia and they had rooms and I booked it and stayed one night. Not a good experience!
Stayed 1 night in Jul 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed before the property was as good as it has been in the past.
Stayed 1 night in Jul 2024

6/10 Okay

Joshua

Travelled with family
Disliked: Amenities
In hotel room a whole row of electrical outlets did not work. There was an electrical strip with multiple lights, alarm clocks .etc plugged in that were inoperable.
Stayed 1 night in Jul 2024

8/10 Good

Shamara

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, very nice staff, great area. Older hotel, so it has wear and tear. But decent overall
Stayed 3 nights in Jun 2024

8/10 Good

Jenifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Kevin

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Needs to fix showers!!
Could not get shower to work so called and was informed that sometimes you have to pull real hard to get it to work. I feel the price you pay you should not have to fight to take a shower in the morning. Shower was a handicap shower and there would be no way a handicap person could get the shower to work. Was told next time you just need to call the front desk and have someone come down to room.
Stayed 1 night in May 2024

6/10 Okay

Stacey

Stayed 1 night in Apr 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

4/10 Poor

Barbara

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Bonnie

Stayed 1 night in Mar 2024

2/10 Terrible

Zachary

Disliked: Cleanliness, amenities, property conditions & facilities
Not the best to stay at. Rooms outdated, phones don’t work, tv never worked…
Stayed 5 nights in Mar 2024

10/10 Excellent

Tom

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024