With a stay at CityMax am Dom, you'll be centrally located in Cologne, a 10-minute walk from Cologne Cathedral and 10 minutes by foot from Romano-Germanic Museum. .This hotel is 0.8 mi (1.3 km) from Great St. Martin Church and 0.9 mi (1.5 km) from Old Market.
What's nearby
Musical Dome - 8 min walk - 0.7 km
Cologne Cathedral - 10 min walk - 0.8 km
Old Market - 12 min walk - 1.0 km
LANXESS Arena - 5 min drive - 3.9 km
Cologne Trade Fair Grounds - 6 min drive - 4.9 km
Getting around
Cologne (QKL-Cologne Central Train Station) - 7 min walk
Appellhofplatz Breite Strasse U-Bahn - 9 min walk
Cologne - Bonn Airport (CGN) - 14 min drive
Restaurants
Hussel - 6 min walk
DB Lounge - 7 min walk
Yormas - 7 min walk
Starbucks - 7 min walk
Coffee Fellows - Kaffee, Bagels, Frühstück - 7 min walk
About this property
CityMax am Dom
Hotel with a 24-hour front desk, a quick walk to Cologne Cathedral
CityMax am Dom offers 36 accommodations with safes and coffee/tea makers. 32-inch LCD televisions come with satellite channels. Bathrooms include bathtubs and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
Stay in one of 36 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have bathtubs and hair dryers. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and lockers.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 7.50 for adults and EUR 7.50 for children
A bar/lounge
Family friendly
Cot (surcharge)
Soundproofed rooms
Conveniences
24-hour front desk
Lockers
Luggage storage
Guest services
Concierge services
Housekeeping (daily)
Tour and ticket assistance
Room amenities
Bedroom
Bedsheets provided
Cot (surcharge)
Bathroom
Bathtub
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided
Entertainment
32-inch LCD TV with satellite channels
Food and drink
Coffee/tea maker
More
Desk
Heating
Iron/ironing board
Laptop workspace
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 10 per night
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
An effective city/local tax rate of 5.35 percent will be charged
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately EUR 7.5 for adults and EUR 7.5 for children
Nearby parking fee: EUR 18 per day (262 ft away)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Crib (infant bed) fee: EUR 10 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
National rating
Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.
Property is also known as
CityMax am Dom Hotel
CityMax am Dom Cologne
CityMax am Dom Hotel Cologne
CityMax am Dom Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The staff was extremely polite and helpful...even after we had checked out!
Caren
Stayed 1 night in Feb 2020
2/10 Terrible
Mohammad, Lebanon
Travelled with group
30 Jan 2020
I arrived at around 11:00 PM to check in for my room, I entered the reception area and there was no one there. I rang the bell on the desk, I called the hotel phone number, The phone was ringing infront of me but there was no one on the desk to answer.
I stayed on this for more than 15 minutes, the room keys were all hung infront of me, I (or anyone else) could simply take any key and get into any room.
After 15 minutes a man came, I asked him that I don’t want the room anymore because I don’t feel safe if he leaves the reception and the room keys infront of everyone.
He called his manager to talk to us since he doesn’t even understand english, the manager asked me to leave the hotel.
I asked expedia to refund but they didn’t, since they need to get the hotel approvement but the receptionist couldn’t communicate In English with them, I was lucky enough to have a friend with me who speaks German (we have recorded the whole conversation with the receptionist)
I ended up booking a room in another hotel and paid twice for the same night.
Until now I was not refunded my money back.
Be aware of bed bugs at this hotel and be ready to deal with unresponsive manager! My family stayed this hotel for 2 nights right before Christmas and all of us got loads of bites during our stay. At first night, we were not sure about what those bites are and we started the research. After the 2nd night, we got a lot more bites and got up during the middle of the nights and found multiple bed bugs on the beds. We mentioned this to the one of the staff and he assured us that the manager would refund our entire costs because of the experiences. Then nightmare started. I didn’t hear anyone so I started sending emails and called the hotels at least every other days. In the very beginning, the manager said due to holidays and international bank bank transactions, he will need couple days to refund the money. Then he stopped responding emails and not picking up the phone anymore. I have all the email threads and pictures as proof and I am asking Expedia to investigate this hotel and let other guests know the condition of the hotel. Please avoid this hotel if you could!
Great location. Very clean, warm and central. Next to central station but you can’t hear road or trains as the double glazing windows are superb! Lovely reception staff, excellent new beds. 1st floor new, rest being renovated however showers, TV and safe was all very good. Hair & body wash was very nice & my hair was conditioned too. Other guests could be heard but no one was noisy so slept like a log in complete silence. Huge windows and really warm for January weather. Staff reception and management were wonderful. Worth the 3 stars!
This hotel was in a great location to all of Cologne’s sights and the staff was excellent.
Verified traveller
Stayed 2 nights in Dec 2019
8/10 Good
Verified traveller
Travelled with family
23 Dec 2019
Liked: Staff & service
Great service, very friendly and thoughtful staff. Easy check in to boot. The location is good if you want to be somewhat close to the Cathedral, Christmas Markets and the Ursula church but it is not in the nicest area. The property itself is dated but the rooms are not uncomfortable.
Verified traveller
Stayed 2 nights in Dec 2019
8/10 Good
Filmer, Manila, Philippines
Travelled with group
22 Dec 2019
Liked: Cleanliness, staff & service
Close to the train station. Good breakfast. The young male receptionist was very friendly and helpful.
Small lift.
We booked to stay at the CityMax last minute, after a long early morning journey we just wanted to sit down. The hotel receptionist couldn't of been more welcoming, although the check in time wasn't for another 2 hours they invited us to sit in the comfy bar area until the room was ready and allowed an early check in! The room was clean, the bed was comfy. The shower had great pressure and temperature (unlike some other places we've stayed). All in all it was a great stay, mostly because of the warm and welcoming staff!
Jay
Stayed 3 nights in Dec 2019
6/10 Okay
Verified traveller
20 Dec 2019
Liked: Staff & service
Close to Cologne Bahnhoff but it is old and outdated. Linen was dusty upon laying on the bed. Shower curtains were moldy and after taking a shower, it's wet all over the floor. Price was too much for a below budget hotel. Staff were friendly. Check-in and check-out were quick.
Hotel is in very nice location very close to the city center, the stuff are very friendly. Highly recommended
Verified traveller
Stayed 2 nights in Dec 2019
2/10 Terrible
Verified traveller
Business traveller
3 Dec 2019
Disliked: Cleanliness, staff & service, amenities
room was the size of a closet
sitting on the toilet was not comfortable as my legs had to be squeezed under the corner sink
wifi not working
finally got into wifi at 230 am when using the “vip” wifi and figuring out the password
clean room, central location, good value for money
Central location,clean, good shower and toilet, good size room for solo female traveller. Hotel located near other hotel chains such as Hilton, I feel very safe walking around the area. 6-7min walk to cathedral and cologne centre station. Great value for money. Only downside is bed too soft