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CityMax am Dom

3.0 star property

Photo gallery for CityMax am Dom

Property entrance
In-room safe, desk, laptop workspace, soundproofing
Daily buffet breakfast (EUR 7.5 per person)
Reception
Bar (on property)

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Free WiFi

Explore the area

Map
Ursulastraße 4 - 8, Cologne, NRW, 50668
  • Cologne Cathedral
    ‪10 min walk‬
  • LANXESS Arena
    ‪5 min drive‬
  • Cologne Trade Fair Grounds
    ‪6 min drive‬
  • Cologne (CGN-Cologne - Bonn)
    ‪14 min drive‬

Room options

View all photos for Deluxe Studio Suite

32-inch LCD TV with satellite channels, TV

Deluxe Studio Suite

  • 75 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Penthouse

32-inch LCD TV with satellite channels, TV

Deluxe Penthouse

  • 85 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Sofa Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Triple Room

In-room safe, desk, laptop workspace, soundproofing

Standard Triple Room

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Standard Quadruple Room

32-inch LCD TV with satellite channels, TV

Standard Quadruple Room

  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Double Room Single Use

In-room safe, desk, laptop workspace, soundproofing

Standard Double Room Single Use

  • 20 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Standard Single Room

Standard Single Room | Living area

Standard Single Room

  • Sleeps 1
  • 1 Twin Bed

About the area

Cologne

With a stay at CityMax am Dom, you'll be centrally located in Cologne, a 10-minute walk from Cologne Cathedral and 10 minutes by foot from Romano-Germanic Museum. .This hotel is 0.8 mi (1.3 km) from Great St. Martin Church and 0.9 mi (1.5 km) from Old Market.

What's nearby

  • Musical Dome - 8 min walk - 0.7 km
  • Cologne Cathedral - 10 min walk - 0.8 km
  • Old Market - 12 min walk - 1.0 km
  • LANXESS Arena - 5 min drive - 3.9 km
  • Cologne Trade Fair Grounds - 6 min drive - 4.9 km

Getting around

  • Cologne (QKL-Cologne Central Train Station) - 7 min walk
  • Appellhofplatz Breite Strasse U-Bahn - 9 min walk
  • Cologne - Bonn Airport (CGN) - 14 min drive

Restaurants

  • ‪Hussel - ‬6 min walk
  • ‪DB Lounge - ‬7 min walk
  • ‪Yormas - ‬7 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Coffee Fellows - Kaffee, Bagels, Frühstück - ‬7 min walk

About this property

CityMax am Dom

Hotel with a 24-hour front desk, a quick walk to Cologne Cathedral
CityMax am Dom offers 36 accommodations with safes and coffee/tea makers. 32-inch LCD televisions come with satellite channels. Bathrooms include bathtubs and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Stay in one of 36 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have bathtubs and hair dryers. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and lockers.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.

Languages

English, French, German, Italian, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 18 per day)
  • Street parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 7.50 for adults and EUR 7.50 for children
  • A bar/lounge

Family friendly

  • Cot (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 10 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 5.35 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 7.5 for adults and EUR 7.5 for children
  • Nearby parking fee: EUR 18 per day (262 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

CityMax am Dom Hotel
CityMax am Dom Cologne
CityMax am Dom Hotel Cologne

CityMax am Dom Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 34 out of 129 reviews
Rating 8 - Good. 52 out of 129 reviews
Rating 6 - Okay. 23 out of 129 reviews
Rating 4 - Poor. 6 out of 129 reviews
Rating 2 - Terrible. 14 out of 129 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

Reviews

8/10 Good

Lindsey

Travelled with group
Liked: Staff & service, room comfort
Stayed 1 night in Feb 2020

8/10 Good

David, Portsmouth, UK

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant, budget hotel. Friendly staff. Room small with minimum facilities but OK
Stayed 1 night in Feb 2020

10/10 Excellent

Caren, Niceville, Florida

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely polite and helpful...even after we had checked out!
Stayed 1 night in Feb 2020

2/10 Terrible

Mohammad, Lebanon

Travelled with group
I arrived at around 11:00 PM to check in for my room, I entered the reception area and there was no one there. I rang the bell on the desk, I called the hotel phone number, The phone was ringing infront of me but there was no one on the desk to answer. I stayed on this for more than 15 minutes, the room keys were all hung infront of me, I (or anyone else) could simply take any key and get into any room. After 15 minutes a man came, I asked him that I don’t want the room anymore because I don’t feel safe if he leaves the reception and the room keys infront of everyone. He called his manager to talk to us since he doesn’t even understand english, the manager asked me to leave the hotel. I asked expedia to refund but they didn’t, since they need to get the hotel approvement but the receptionist couldn’t communicate In English with them, I was lucky enough to have a friend with me who speaks German (we have recorded the whole conversation with the receptionist) I ended up booking a room in another hotel and paid twice for the same night. Until now I was not refunded my money back.
Stayed 1 night in Jan 2020

10/10 Excellent

Mozibur

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Amazing service just a small thing eg: allergy but good service
Stayed 1 night in Jan 2020

2/10 Terrible

HL, USA

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Be aware of bed bugs at this hotel and be ready to deal with unresponsive manager! My family stayed this hotel for 2 nights right before Christmas and all of us got loads of bites during our stay. At first night, we were not sure about what those bites are and we started the research. After the 2nd night, we got a lot more bites and got up during the middle of the nights and found multiple bed bugs on the beds. We mentioned this to the one of the staff and he assured us that the manager would refund our entire costs because of the experiences. Then nightmare started. I didn’t hear anyone so I started sending emails and called the hotels at least every other days. In the very beginning, the manager said due to holidays and international bank bank transactions, he will need couple days to refund the money. Then he stopped responding emails and not picking up the phone anymore. I have all the email threads and pictures as proof and I am asking Expedia to investigate this hotel and let other guests know the condition of the hotel. Please avoid this hotel if you could!
Stayed 2 nights in Dec 2019

8/10 Good

Lucinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Very clean, warm and central. Next to central station but you can’t hear road or trains as the double glazing windows are superb! Lovely reception staff, excellent new beds. 1st floor new, rest being renovated however showers, TV and safe was all very good. Hair & body wash was very nice & my hair was conditioned too. Other guests could be heard but no one was noisy so slept like a log in complete silence. Huge windows and really warm for January weather. Staff reception and management were wonderful. Worth the 3 stars!
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was in a great location to all of Cologne’s sights and the staff was excellent.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Great service, very friendly and thoughtful staff. Easy check in to boot. The location is good if you want to be somewhat close to the Cathedral, Christmas Markets and the Ursula church but it is not in the nicest area. The property itself is dated but the rooms are not uncomfortable.
Stayed 2 nights in Dec 2019

8/10 Good

Filmer, Manila, Philippines

Travelled with group
Liked: Cleanliness, staff & service
Close to the train station. Good breakfast. The young male receptionist was very friendly and helpful. Small lift.
Stayed 2 nights in Dec 2019

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm & Welcoming Staff! Recommended!
We booked to stay at the CityMax last minute, after a long early morning journey we just wanted to sit down. The hotel receptionist couldn't of been more welcoming, although the check in time wasn't for another 2 hours they invited us to sit in the comfy bar area until the room was ready and allowed an early check in! The room was clean, the bed was comfy. The shower had great pressure and temperature (unlike some other places we've stayed). All in all it was a great stay, mostly because of the warm and welcoming staff!
Stayed 3 nights in Dec 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Close to Cologne Bahnhoff but it is old and outdated. Linen was dusty upon laying on the bed. Shower curtains were moldy and after taking a shower, it's wet all over the floor. Price was too much for a below budget hotel. Staff were friendly. Check-in and check-out were quick.
Stayed 2 nights in Dec 2019

8/10 Good

Cristina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for the price and location. We were a family of 4 and it was nice. It is a typical European hotel.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

8/10 Good

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Hotel is in very nice location very close to the city center, the stuff are very friendly. Highly recommended
Stayed 2 nights in Dec 2019

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities
room was the size of a closet sitting on the toilet was not comfortable as my legs had to be squeezed under the corner sink wifi not working finally got into wifi at 230 am when using the “vip” wifi and figuring out the password
Stayed 1 night in Nov 2019

10/10 Excellent

Ahmed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Nov 2019

6/10 Okay

MD SHOWKOT

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2019

8/10 Good

Log

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
clean room, central location, good value for money
Central location,clean, good shower and toilet, good size room for solo female traveller. Hotel located near other hotel chains such as Hilton, I feel very safe walking around the area. 6-7min walk to cathedral and cologne centre station. Great value for money. Only downside is bed too soft
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly reception vcccvvvvvvvvvvvvbbbbbbbbbbbbbbbbbbbbbbbbb
Stayed 1 night in Nov 2019

10/10 Excellent

SimonaM, Bucharest

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property for solo travel. Very clean and cute, staff is helpful. Super close to the main station and the Dome. Definitely worth it
Stayed 1 night in Oct 2019