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Pullman Cologne

4.0 star property

Photo gallery for Pullman Cologne

Exterior
Bar (on property)
Business centre
Deluxe Room, 1 King Bed
Sauna, body treatments, facials, 1 treatment room, massages

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Gym
  • 24/7 front desk
  • Room service

Explore the area

Map
Helenenstr. 14, Cologne, NW, 50667
  • Friesenplatz
    ‪7 min walk‬
  • Neumarkt
    ‪8 min walk‬
  • Old Market
    ‪15 min walk‬
  • Cologne (CGN-Cologne - Bonn)
    ‪19 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed

  • 25.9 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Domblick)

Deluxe Room, 1 King Bed (Domblick) | View from room

Deluxe Room, 1 King Bed (Domblick)

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Superior Room, 2 Single Beds

  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the area

Cologne

Centrally located in Cologne, Pullman Cologne is within a 15-minute walk of Wallraf-Richartz Museum and Old Market. .This family-friendly hotel is 0.8 mi (1.3 km) from Romano-Germanic Museum and 0.9 mi (1.4 km) from Great St. Martin Church.

What's nearby

  • Old Market - 15 min walk
  • Cologne Cathedral - 16 min walk
  • City Hall - 17 min walk
  • Great St. Martin Church - 19 min walk
  • Cologne Zoo - 7 min drive

Getting around

  • Friesenplatz U-Bahn - 6 min walk
  • Cologne West Station - 12 min walk
  • Cologne - Bonn Airport (CGN) - 19 min drive

Restaurants

  • ‪Jameson Distillery Pub - ‬2 min walk
  • ‪Lab12 Bar - ‬1 min walk
  • ‪Bastian's - ‬3 min walk
  • ‪Curry B. - ‬3 min walk
  • ‪Bar e.l.f. - ‬1 min walk

About this property

Pullman Cologne

Family-friendly hotel with a full-service spa and a fitness center
Pullman Cologne offers 275 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

This Cologne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
SPA Pullman has 1 treatment room. Services include facials and body treatments. The spa is equipped with a sauna. The spa is open daily.
Make yourself at home in one of the 275 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional amenities at this hotel include complimentary wireless internet access, babysitting (surcharge), and a ballroom.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and 16 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Pullman Cologne has a restaurant on site.
E.l.f. - Onsite brasserie. Open daily.
LAB12 - Onsite bar. Open select days.
Room service (during limited hours) is available.

Languages

Dutch, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi, Wired Internet (EUR 9.90 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 29 per night)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: EUR 28 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • D.light
  • E.l.f.
  • LAB12

Things to do

  • Fitness centre
  • Full-service spa

Family friendly

  • Babysitting (surcharge)
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Conference centre
  • Meeting rooms - 16

Outdoors

  • Terrace

Spa

  • Body treatments
  • Facials
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Treatment room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV
  • Films for purchase
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Slippers
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 6 to March 1:
  • Bar/Lounge

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 18 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 35.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 5.35 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 28 per person
  • Fee for in-room wired internet: EUR 9.90 per 24-hour period (rates may vary)
  • Self parking fee: EUR 29 per night
  • Pet fee: EUR 18 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Cologne Pullman
Pullman Cologne
Pullman Hotel Cologne
Pullman Cologne Hotel Cologne
Pullman Cologne Hotel
Pullman Cologne Hotel
Pullman Cologne Cologne
Pullman Cologne Hotel Cologne

Pullman Cologne Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 596 out of 1002 reviews
Rating 8 - Good. 296 out of 1002 reviews
Rating 6 - Okay. 72 out of 1002 reviews
Rating 4 - Poor. 21 out of 1002 reviews
Rating 2 - Terrible. 17 out of 1002 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Amanda Leigh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to everything. Comfortable airy room and good breakfast
Stayed 3 nights in Nov 2024

10/10 Excellent

Jennifer Mahbuba

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Extremely clean hotel Friendly and helpful staff Lovely breakfast selection Great views from rooftop bar
Stayed 3 nights in Nov 2024

8/10 Good

Samuel

Stayed 2 nights in Nov 2024

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

2/10 Terrible

Nicola

.
Stayed 1 night in Nov 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Ismail

Travelled with family, Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Reseption terrible, they are very rude , specially the lady in the morning shift from far east national, she has been yelling to us , first time in my life I have been in this condition, sorry….
Stayed 1 night in Nov 2024

10/10 Excellent

Onur

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Stay
Good stay, room a bit smaller than expected. Breakfast very good. Location is on edge of town centre, with shopping street round the corner so convenient for that.
Stayed 1 night in Nov 2024

10/10 Excellent

SUNGJAE

Stayed 3 nights in Oct 2024

10/10 Excellent

Volkan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Atsuo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Roger

Stayed 1 night in Oct 2024

6/10 Okay

Baptiste

Stayed 1 night in Oct 2024

10/10 Excellent

Ingela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Tim

Liked: Cleanliness, property conditions & facilities
Generally the hotel is very good but I have stayed once or twice a year for the last 25 years and still they ask me to fill in my details on a check-in form every time I stay!!
Stayed 1 night in Oct 2024

4/10 Poor

Benjamin

Stayed 1 night in Oct 2024

8/10 Good

Abdullah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Lars

Business traveller
Liked: Amenities
Stayed 2 nights in Sep 2024

10/10 Excellent

Angela

Travelled with partner
Very nice hotel . Close to center city
Stayed 5 nights in Sep 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another excellent stay
Another stay at Pullman didn't disappoint. We make regular trips to visit family and the Pullman has always provided excellent and convenient accommodation for our stays. Comfort and amenities excellent and situation provides access to good transport links.
Stayed 3 nights in Sep 2024

8/10 Good

Paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean and comfortable, nice room with a view towards the Cologne Cathedral/Dom, staff friendly, out and about in the vicinity, again clean and orderly, people were very respectful and even in the busiest areas around Cologne, there was a quiet and peacefulness, which was reflected in how relaxed everyone was, thankfully no loud, brash or disrespectful people, with their shirts off, yes I’m British, we could learn a thing or two, there’s much more to Germany than I imagined, I would return to the Pullman Hotel, I hear that have a sister hotel in Munich, which I will visit to sample Bavaria.
Stayed 7 nights in Aug 2024

8/10 Good

Saleem

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Torryn

Stayed 1 night in Aug 2024