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Stern am Rathaus

3.0 star property

Photo gallery for Stern am Rathaus

Comfort Double Room
Family Suite, 2 Bedrooms | Living room
Dining
Junior Suite | Living area
Front of property

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Air conditioning
  • Housekeeping
  • Free WiFi

Explore the area

Map
Buergerstrasse 6, Cologne, NW, 50667
  • Old Market
    ‪2 min walk‬
  • Cologne Cathedral
    ‪6 min walk‬
  • Chocolate Museum
    ‪14 min walk‬
  • Cologne (CGN-Cologne - Bonn)
    ‪14 min drive‬

Room options

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms

  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

  • 10 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

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  • Free WiFi
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4.9 out of 5, Exceptional, (94)
The price is AU$399
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includes taxes & fees
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About the area

Cologne

A stay at Stern am Rathaus places you in the heart of Cologne, within a 10-minute walk of Cologne Cathedral and Musical Dome. .This hotel is 0.7 mi (1.2 km) from Chocolate Museum and 16.2 mi (26.1 km) from Phantasialand.

What's nearby

  • Old Market - 2 min walk - 0.2 km
  • Cologne Cathedral - 6 min walk - 0.6 km
  • Musical Dome - 7 min walk - 0.6 km
  • Chocolate Museum - 14 min walk - 1.2 km
  • LANXESS Arena - 5 min drive - 3.3 km

Getting around

  • Heumarkt U-Bahn - 5 min walk
  • Cologne (QKL-Cologne Central Train Station) - 6 min walk
  • Cologne - Bonn Airport (CGN) - 14 min drive

Restaurants

  • ‪XII Apostel - ‬3 min walk
  • ‪Peters Brauhaus - ‬2 min walk
  • ‪Gabrielle Eiscafe Raffaello Pin - ‬2 min walk
  • ‪Brauhaus Sion - ‬1 min walk
  • ‪Cafe Extrablatt - ‬3 min walk

About this property

Stern am Rathaus

Hotel in Cologne, a short walk to Cologne Cathedral
Stern am Rathaus offers 10 air-conditioned accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. A pillow menu is available. 42-cm flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads, complimentary toiletries, and hair dryers.

This Cologne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 10 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have deep soaking bathtubs and rainfall showerheads.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and wedding services.
Local cuisine breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, express check-in, and express check-out.
Local cuisine breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.

Languages

Dutch, English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (EUR 12.50 per night)

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 10:00 AM for a fee: EUR 12 per person
  • Coffee and tea in common areas

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-cm flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 6:00 PM
Guests will receive an email 5 days before arrival with check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Access code, front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are available for EUR 15.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 5.35 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately EUR 12 per person
  • Nearby parking fee: EUR 12.5 per night (492 ft away)
  • Crib (infant bed) fee: EUR 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

Stern am Rathaus
Stern am Rathaus Cologne
Stern am Rathaus Hotel
Stern am Rathaus Hotel Cologne
Stern am Rathaus Hotel
Stern am Rathaus Cologne
Stern am Rathaus Hotel Cologne

Stern am Rathaus Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 290 out of 335 reviews
Rating 8 - Good. 38 out of 335 reviews
Rating 6 - Okay. 5 out of 335 reviews
Rating 4 - Poor. 1 out of 335 reviews
Rating 2 - Terrible. 1 out of 335 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kirsten

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Fantastic hotel in the heart of Cologne. We stayed in the family apartment. It was perfect for our family of four. The staff at the hotel went above and beyond to make sure we felt welcomed. Also, the breakfast is to die for!
Stayed 3 nights in Dec 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location, friendly staff, nice furnishings.
Stayed 2 nights in Oct 2024

8/10 Good

I

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good stay in this hotel, all the staff are friendly and helpful. The breakfast is extensive and very well presented. The bed was super comfy and the bathroom facilities were very good. No hesitation in staying here again.
Stayed 4 nights in Sep 2024

10/10 Excellent

Katherine

A cosy boutique hotel walking distance from the main railway station and cathedral. Very comfortable room, wonderful breakfasts, and exceptional staff.
Stayed 3 nights in Sep 2024

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a wonderful stay at this small boutique hotel. The staff were all wonderfully friendly and very helpful (even when I was completely clueless haha). This was my first solo international trip and they couldn’t have made me feel more at home in beautiful Köln. I sincerely look forward to my next stay at the Stern am Rathaus.
Stayed 2 nights in Aug 2024

10/10 Excellent

Bernie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay at the Stern Am Rathaus. Centrally located with close walking proximity to the main train station, cathedral, shops and restaurants. Excellent staff including Ingmar, Francisco, and Clare were all wonderful. Highly recommended, great service!
Stayed 2 nights in Aug 2024

10/10 Excellent

Gobiga

Travelled with family, Travelled with family and small children
Liked: Amenities
Excellent place to stay in cologne
Stayed 2 nights in Jul 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and friendly staff. Very good breakfast as well.
Stayed 2 nights in Jul 2024

10/10 Excellent

tim

Stayed 3 nights in Jun 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a lovely hotel in a great location. Easily walkable to anything you’d want to see in Cologne. The staff was absolutely amazing. Francisco and Kai were friendly and attentive. My family and I traveled throughout Germany this vacation, visiting 8 cities and my stepson declared Cologne to be his favorite stop - no doubt due to Francisco and Kai. We can’t wait to return!
Stayed 2 nights in Jun 2024

10/10 Excellent

Toby

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet wine clean and comfortable with excellent friendly staff. Great location for dining and underground or walking.
Stayed 2 nights in Apr 2024

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is such a wonderful hotel! Ingmar and Andy were so wonderful and welcoming! They really go out of their way to make your comfortable here, and Ingmar was so helpful with his tips. I was only able to stay in Cologne for one night, but I wish I could've stayed longer. There's a lovely breakfast offered, and I feel like this hotel makes a sincere effort at providing attention to personalized customer service! Location, service, comfort; this hotel has it all!
Stayed 1 night in Apr 2024

10/10 Excellent

AnnMarie, Westminster

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has the best location, it’s quiet, clean, comfortable, safe, and the breakfast was so delicious, beautiful, and had a wide variety of foods. The staff was very friendly and helpful. I couldn’t recommend this place enough!!
Stayed 1 night in Apr 2024

10/10 Excellent

Guopeng, Surrey

Stayed 4 nights in Mar 2024

6/10 Okay

Walter

Travelled with family
Liked: Cleanliness, staff & service
Stern am Rathaus A small hotel well located, near the cathedral, the Ludvig Museum, the Philaharmonic, and the train station. Friedndly staff eagar to help are available from 6 AM to 6 PM. There is NO ELEVATOR, There is no electrical outlet near a mirror. the first floor is one floor up. The breakfast is on the ground floor and is excellent. The room is small, clean and well appoiiiiinted. The TV is small and there is only one channel in english. Very expensive for what you get.
Stayed 2 nights in Mar 2024

10/10 Excellent

Lyle

Stayed 1 night in Mar 2024

10/10 Excellent

Hedda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ein kleines gemütliches Hotel mit familiärer Atmosphäre. Super freundliche und hilfsbereite Mitarbeiter und ein traumhaftes Frühstücksbuffet. Sehr schnell vom Hbf aus zu erreichen, die Innenstadt und viele Restaurants und Museen sind in Laufweite. Trotzdem ist es nachts sehr ruhig, da das Hotel in einer kleinen Seitenstraße liegt.
Stayed 2 nights in Mar 2024

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden Gem

Wow, I haven't stayed in a hotel with this level of convivial service and welcoming atmosphere since "the before times." Andy, the proprietor, is truly a gem, someone who clearly loves their job and does it with kindness and care. The rooms are spacious for a standard size, and everything is thoughtfully designed, even if the aesthetics are a bit utilitarian (though this is Cologne, there aint much of the pre-war grandeur left). The breakfast is bountiful and cookies are on offer all hours of the day. I didn't know what to expect from our Cologne weekend adventure, but I can tell you it was delightfully influenced by the loveliness of the folks at Stern am Rathaus.
Stayed 2 nights in Feb 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff! Attentive and helpful! Breakfast was amazing!!!!
Stayed 2 nights in Dec 2023

10/10 Excellent

Wendy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very welcoming from the moment we arrived. We were invited to their social hour which included free drinks and Christmas biscuits. The room was excellent and had a kettle, which is unusual in Europe. We also had a fridge. Just around the corner from the nearest Christmas market, and just a 10 minute walk from the train station. Breakfast was excellent. Nothing was too much trouble for the staff in this small city hotel.
Stayed 3 nights in Dec 2023

10/10 Excellent

Milton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful little boutique hotel. Both Francisco and Carla (spelling?) went over and above to answer our questions about the history of the area and the hotel. Very comfortable, Very quiet. Superb breakfast !!! The only negative is that there is no elevator. They will help with the luggage but it will be difficult with someone with mobility issues. Thank you again for a great stay!
Stayed 3 nights in Nov 2023

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay and would happily return!! Great breakfast, wonderful staff.
Stayed 2 nights in Oct 2023