2/10 Terrible
Simon
Travelled with family
21 Jan 2026
Disliked: Amenities
We had a terrible time at the Galle Face Hotel.
We booked this very expensive and famous hotel in July and hoped it to be the perfect place to celebrate New Year and to be the climax of our holiday in Sri Lanka.
At 3.00am on 31st December we were woken by builders using jack hammers as they were apperently erecting a stage on the lawns of the hotel below our room.
We complained and we were told that the stage was for a private New Years Eve party for 2500 people - this was the first we heard about this private party.
The private party was on the lawns under our balcony. The music was very loud the lights very bright and the party music went on until 7.00am.
All the Hotel bars were closed to hotel guests for the whole night. All the bars were only for the private party. To get a drink we were told to go to our room and use room service.
The private party was the main event at the hotel.
We wrote to the hotel manager to complain about the serious disturbances on both nights of our stay. There has been no reply.
We had a wonderful holiday in Sri Lanka and the two nights at the Galle Face Hotel were to be the climax of a great holiday. It was terrible.
The Galle Face Hotel only told us about the private party when we complained about the hammering at 3.00am on the 31st December.
If they had told us when we booked in July we would of stayed at a different hotel.
Not to be told about a private party for 2500 people under your balcony was unforgiveable.
Simon
Stayed 2 nights in Dec 2025

























