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ITC Ratnadipa, a Luxury Collection Hotel, Colombo

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for ITC Ratnadipa, a Luxury Collection Hotel, Colombo

Outdoor pool, pool umbrellas
Restaurant
Front of property
Restaurant
Minibar, in-room safe, desk, laptop workspace

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Spa
    Spa
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Galle Face Centre Road, Colombo, 00300
  • Galle Face Beach
    1 min walk
  • Galle Face Green
    1 min walk
  • One Galle Face
    1 min walk
  • Beira Lake Seaplane Base (BYV)
    36 min drive

Room options

View all photos for Tower Room with Waterfront View, Private Balcony & Luxury Hours

Tower Room with Waterfront View, Private Balcony & Luxury Hours

Tower Room with Waterfront View, Private Balcony & Luxury Hours

  • 50 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for One Bedroom Family Apartment with Waterfront View, Private Balcony & Luxury Hours

Minibar, in-room safe, desk, laptop workspace

One Bedroom Family Apartment with Waterfront View, Private Balcony & Luxury Hours

  • 137 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Two Bedroom Family Apartment with Waterfront View, Private Balcony & Luxury Hours

Two Bedroom Family Apartment with Waterfront View, Private Balcony & Luxury Hours

Two Bedroom Family Apartment with Waterfront View, Private Balcony & Luxury Hours

  • 203 sq m
  • Sleeps 6
  • 3 Double Beds

View all photos for Towers Suite with Waterfront View, Private Balcony & Luxury Hours

Minibar, in-room safe, desk, laptop workspace

Towers Suite with Waterfront View, Private Balcony & Luxury Hours

  • 92 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for ITC One Room with Waterfront View, Private Balcony & Luxury Hours

Minibar, in-room safe, desk, laptop workspace

ITC One Room with Waterfront View, Private Balcony & Luxury Hours

  • 71 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite with Waterfront View, Private Balcony & Luxury Hours

Minibar, in-room safe, desk, laptop workspace

Luxury Suite with Waterfront View, Private Balcony & Luxury Hours

  • 169 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Apartment with Waterfront View, Private Balcony & Luxury Hours

Minibar, in-room safe, desk, laptop workspace

One Bedroom Apartment with Waterfront View, Private Balcony & Luxury Hours

  • 111 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Apartment with Waterfront View, Private Balcony & Luxury Hours

Minibar, in-room safe, desk, laptop workspace

Studio Apartment with Waterfront View, Private Balcony & Luxury Hours

  • 50 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Colombo

A stay at ITC Ratnadipa, a Luxury Collection Hotel, Colombo places you in the heart of Colombo, steps from Galle Face Beach and Galle Face Green. .This luxury hotel is 0.3 mi (0.6 km) from One Galle Face and 0.5 mi (0.8 km) from Beira Lake.

What's nearby

  • Galle Face Green - 1 min walk - 0.1 km
  • Nawaloka Hospital - 18 min walk - 1.5 km
  • Colombo City Centre - 3 min drive - 2.4 km
  • Pettah Market - 3 min drive - 2.6 km
  • Bally's Casino - 3 min drive - 3.0 km

Getting around

  • Colombo Fort Station - 8 min drive
  • Bandaranaike Intl. Airport (CMB) - 43 min drive

Restaurants

  • ‪Bombay Borough - ‬2 min walk
  • ‪The T-Lounge & Bar By Dilmah - ‬2 min walk
  • ‪The Pizza Bakery - ‬3 min walk
  • ‪The Manhattan Fish Market - ‬2 min walk
  • ‪British Pub Colombo - ‬3 min walk

About this property

ITC Ratnadipa, a Luxury Collection Hotel, Colombo

Luxury Colombo hotel in Kompannaweediya with 4 restaurants
ITC Ratnadipa, a Luxury Collection Hotel, Colombo offers 352 air-conditioned accommodations with minibars and safes. Rooms open to balconies. 55-inch LED televisions come with digital channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

This Colombo hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Kaya Kalp- The Royal Spa. The spa is open daily.
Make yourself at home in one of the 352 air-conditioned rooms featuring minibars and LED televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers.
Take time to pamper yourself with a visit to the full-service spa. Additional features at this hotel include complimentary wireless internet access, concierge services, and a hair salon.
Grab a bite at Indian Ocean Pavilion, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. A complimentary buffet breakfast is served daily from 6:30 AM to 10:00 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and meeting rooms. Free valet parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 10:00 AM.
Indian Ocean Pavilion - Onsite buffet restaurant.
Peshawri - Onsite restaurant. Open daily.
Avartana - Onsite restaurant. Open daily.
Yi Jing - Onsite restaurant. Open daily.
Ahasa - Onsite bar. Open daily.
24-hour room service is available.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM–10:00 AM
  • 4 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • Indian Ocean Pavilion
  • Peshawri
  • Avartana
  • Yi Jing
  • Ahasa

Things to do

  • Children's pool
  • Full-service spa
  • Outdoor pool

Family friendly

  • Children's pool
  • Cots/infant beds (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Lift
  • Lockers available

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Pool umbrellas

Spa

  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 183
  • Front entrance ramp
  • Thin carpet in room
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Designated smoking areas (fines apply)
  • No plastic coffee stirrers

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch LED TV
  • Digital channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of USD 0 at check-out

Renovations and closures

The property will be renovating from June 27 2024 to January 31 2025 (completion date subject to change). The following areas are affected:
  • Bar/lounge
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per night
Cribs (infant beds) are available for USD 25.0 per night

Payment types

Important information

Optional extras

  • Crib (infant bed) fee: USD 25.0 per night
  • Rollaway bed fee: USD 25.0 per night
  • Bed sheets fee: USD 0 per person, per stay (or guests may bring their own)
  • Towels fee: USD 0 per person, per stay (or guests may bring their own)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

No pets and no service animals are allowed at this property

Property is also known as

ITC Ratnadipa Colombo
ITC Ratnadipa A Luxury Collection Hotel Colombo
ITC Ratnadipa, a Luxury Collection Hotel, Colombo Hotel
ITC Ratnadipa, a Luxury Collection Hotel, Colombo Colombo
ITC Ratnadipa, a Luxury Collection Hotel, Colombo Hotel Colombo

ITC Ratnadipa, a Luxury Collection Hotel, Colombo Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 15 out of 19 reviews" "
Rating 8 - Good. 1 out of 19 reviews" "
Rating 6 - Okay. 1 out of 19 reviews" "
Rating 4 - Poor. 1 out of 19 reviews" "
Rating 2 - Terrible. 1 out of 19 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

10/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

4/10 Poor

liam w thomas

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Far too expensive for what you’re provided.
Place was decent but not worth the very high cost. Hotel wasn’t finished and construction work happening throughout our stay, Swimming pool at the top wasn’t finished, whilst on the pool on the 4th floor all you heard was construction and saw the workers looking at you. Food was okay but breakfast variety wasn’t suited to an international standard, very much lunch/dinner options at breakfast.
Stayed 3 nights in Aug 2024

6/10 Okay

Anuradha

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Service staff needs more professional training
The good: Staff very polite & energetic, the room is spacious and well thought through with ipad central controls..etc. The bad: Staff needs more professional training and learning the importance of follow through till the service is fulfilled without the guest having to remind. Few delays experience throughout the stay. The ugly: Was trying to book a dinner reservation for 25 people from about 6-8 weeks prior, the staff was unresponsive (basically silence, even when trying to call from the hotel). Also got locked out of the room for about an hour because the lock batteries had died! (after 4 months of hotel operation) and it took about 8 different people to finally get the door open and we having to cancel some of our meetings due to this delays. Was very unhappy! 25th floor had a very bad smell - as if you were right next to the infamous baira lake! Must also say, once the above was brought to the management notice our stay took a turn to the better and was fabulous from that point onwards.
Stayed 4 nights in Jul 2024

10/10 Excellent

Prasanga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jul 2024

10/10 Excellent

Zainab

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Jeyashankar

Stayed 1 night in Jun 2024

2/10 Terrible

Sugath

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible Experience at ITC Colombo - Avoid! I recently stayed at ITC Colombo, expecting a top-tier experience from a newly opened five-star hotel, but it was an absolute nightmare. Despite booking a suite and being charged an outrageous $80 for early check-in, the service was abysmal. The buffet was closed at lunch, and my daughter couldn't even get apple juice. Adding insult to injury, they refused to add our restaurant bill to our room bill, forcing us to pay in cash, and did not honor a $30 discount we had. Complaints to the management about these issues were completely ignored. To top it all off, they denied our request for a late check-out despite offering to pay extra. Coming from the UK, this was a massive disappointment, and I would not recommend ITC Colombo to anyone looking for quality service. Save your money and stay elsewhere!
Stayed 1 night in Jun 2024

10/10 Excellent

Denzil

Stayed 1 night in May 2024

10/10 Excellent

Pavit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Pushpakumara Greshan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Favoloso comodo e centro colombo
Stayed 1 night in Aug 2024