10/10 Excellent
Verified traveller
2 May 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel with lovely staff
Verified traveller
Stayed 2 nights in Apr 2024
El Deseo Serendipity Hotel
3.5 star property
Photo gallery for El Deseo Serendipity Hotel
Reviews
6.06.0 out of 10
Popular amenities
- Bar
- Air conditioning
- 24/7 front desk
- Breakfast included
- Laundry
- Housekeeping
Explore the area
1 playa road, Colorado, Limon, 70206
- Playa Tortuguero1 min walk
- Tortuguero National Park5 min walk
- Tortuguero National Park Office7 min walk
- Tortuquero (TTQ)1 min drive
Room options
View all photos for Deluxe Triple Room, Multiple Beds, Non Smoking, Courtyard Area
Deluxe Triple Room, Multiple Beds, Non Smoking, Courtyard Area
- 35 sq m
- Sleeps 3
- 1 Queen Bed and 1 Twin Bed
View all photos for Deluxe Room
Deluxe Room
- 30 sq m
- Sleeps 2
- 1 Queen Bed and 1 Twin Bed
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About the area
Tortuguero
With a stay at El Deseo Serendipity Hotel in Colorado, you'll be within a 5-minute walk of Playa Tortuguero and Tortuguero National Park. .This hotel is 0.1 mi (0.1 km) from Tortuguero National Park Office and 0.1 mi (0.1 km) from Cuatro Esquinas Island.
What's nearby
- Playa Tortuguero - 1 min walk - 0.2 km
- Tortuguero National Park - 5 min walk - 0.5 km
- Cuatro Esquinas Island - 7 min walk - 0.9 km
- Tortuguero National Park Office - 7 min walk - 0.7 km
- Sea Turtle Conservancy - 14 min walk - 1.2 km
Getting around
- Tortuquero (TTQ) - 1 min drive
Restaurants
- Restaurante Mi Niño - 5 min walk
- Budda Café - 6 min walk
- El Patio de Tortuguero - 6 min walk
- Bar Laguna Lodge
- Miss Junie's Restaurant - 10 min walk
About this property
El Deseo Serendipity Hotel
Hotel in Colorado with free breakfast and a 24-hour front desk
El Deseo Serendipity Hotel offers 6 air-conditioned accommodations with hair dryers and complimentary toiletries. Rooms open to patios. These individually decorated and furnished accommodations include desks. Pillowtop beds feature premium bedding. A pillow menu is available. This Colorado hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Bathrooms include showers with rainfall showerheads. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
Make yourself at home in one of the 6 individually decorated guestrooms. Your pillowtop bed comes with premium bedding. Rooms have private patios. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and concierge services. Additional amenities at this hotel include a communal living room and a picnic area.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. A complimentary full breakfast is served daily from 6:00 AM to 1:00 PM.
Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk.
A complimentary full breakfast is served each morning between 6:00 AM and 1:00 PM. A complimentary manager's reception is offered each day.
El Deseo Serendipity Hotel has a restaurant on site.
Languages
English, Spanish
Property amenities
Internet
- Available in all rooms: Free WiFi
- In-room WiFi speed: 25+ Mbps
- Available in some public areas: Free WiFi
Parking and transport
- Offsite parking available (USD 10 per day)
- Onsite parking includes off-street options
Food and drink
- Free full breakfast available daily 6:00 AM to 1:00 PM
- A bar/lounge
- A coffee shop/cafe
- A restaurant
- Coffee and tea in common areas
- Free daily manager's reception
- Snack bar/deli
Family friendly
- Laundry facilities
- Snack bar/deli
- Soundproofed rooms
Conveniences
- 24-hour front desk
- Laundry facilities
- Safe at front desk
Guest services
- Change of bedsheets (on request)
- Change of towels on request
- Concierge services
- Housekeeping (daily)
- Tour and ticket assistance
Outdoors
- Garden
- Picnic area
Accessibility
- No lift
- Smooth flooring in room
Room amenities
Bedroom
- Hypo-allergenic bedding
- Pillow menu
- Pillowtop mattress
- Premium bedding
Bathroom
- Free toiletries
- Hair dryer
- Private bathroom
- Rainfall showerhead
- Shampoo
- Shower
- Soap
- Toilet paper
- Towels provided
More
- Air conditioning
- Desk
- Individual decor
- Individual furnishings
- Laptop workspace
- Soundproofed rooms
Policies
Check-in
Check-in start time: 11:00 AM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Payment types
Important information
Optional extras
- Offsite parking fee: USD 10 per day (1 mi away)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
We should mention
This property does not have elevators
Property is also known as
El Deseo Serendipity
El Deseo Serendipity Hotel Hotel
El Deseo Serendipity Hotel Colorado
El Deseo Serendipity Hotel Hotel Colorado
El Deseo Serendipity Hotel Reviews
Reviews
6.0
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 1 out of 2 reviews
10 - Excellent
1
Rating 8 - Good. 0 out of 2 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 2 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 2 reviews
4 - Poor
0
Rating 2 - Terrible. 1 out of 2 reviews
2 - Terrible
1
5.0/10
Cleanliness
7.0/10
Staff & service
2.0/10
Amenities
6.0/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
2/10 Terrible
Benjamin
Travelled with partner
18 Feb 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst experience I have ever made with a Hotel. Not sure if the other reviews are bought or not. We had a room with blood stains, the „booked out hotel“ was filled with 1 family, sheets weren’t washed and yellowish and we were asked to smoke crack by a homeless man in front of the Hotel. They charged 140€ for the boat pickup, after all we left after 1 day because of the condition of the room. Even though we got promised a refund we got nothing back but one night. Terrible.
Benjamin
Stayed 2 nights in Feb 2024