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Alta Hotel

2.0 star property

Photo gallery for Alta Hotel

Indoor pool, outdoor pool, open 8:00 AM to 10:00 PM, pool umbrellas
Front of property
Lobby sitting area
Bar (on property)
Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Reviews

7.0 out of 10
Good

Popular amenities

  • Hot tub
  • Gym
  • Pool
  • 24/7 front desk

Explore the area

Map
2886 S Circle Dr, Colorado Springs, CO, 80906
  • Broadmoor World Arena
    ‪3 min drive‬
  • Memorial Park
    ‪5 min drive‬
  • Colorado Springs Convention Center
    ‪5 min drive‬
  • Colorado Springs, CO (COS)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Standard Room, 2 Queen Beds

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Colorado Springs

With a stay at Alta Hotel in Colorado Springs (Central Colorado Springs), you'll be within a 15-minute drive of Garden of the Gods and US Air Force Academy. .This family-friendly hotel is 1.5 mi (2.3 km) from Broadmoor World Arena and 5.1 mi (8.2 km) from Cheyenne Mountain Zoo.

What's nearby

  • Broadmoor World Arena - 3 min drive
  • Pikes Peak Center - 6 min drive
  • U.S. Olympic & Paralympic Training Center - 7 min drive
  • Colorado College - 8 min drive
  • Cheyenne Mountain Zoo - 10 min drive

Getting around

  • Colorado Springs Airport (COS) - 12 min drive

Restaurants

  • ‪Panda Express - ‬4 min drive
  • ‪Popeyes Louisiana Kitchen - ‬4 min drive
  • ‪Chili's Grill & Bar - ‬11 min walk
  • ‪Knucklehead Tavern - ‬3 min drive
  • ‪Culver's - ‬17 min walk

About this property

Alta Hotel

Family-friendly Colorado Springs hotel in Central Colorado Springs with 2 hot tubs
Alta Hotel offers 500 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 50-inch flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

2 hot tubs are on site along with an indoor pool and an outdoor pool. In addition to a seasonal outdoor pool, other recreational amenities include an outdoor tennis court and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 500 guestrooms featuring flat-screen televisions. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Dip into one of the 2 hot tubs or enjoy other recreational amenities including an outdoor tennis court and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and a fireplace in the lobby.
At Alta Hotel, enjoy a satisfying meal at the restaurant.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
Alta Hotel has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Wheelchair-accessible parking available

Food and drink

  • 1 restaurant

Things to do

  • 24-hour fitness centre
  • 2 hot tubs
  • Basketball
  • Game/wildlife viewing
  • Indoor pool
  • Outdoor pool
  • Outdoor tennis court
  • Playground

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas
  • Fireplace in reception
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 50-inch flat-screen TV
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Mini fridge

More

  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

This property is closed from October 16 2022 to December 31 2023 (dates subject to change).
This property is undergoing renovations from February 21 2022 to December 31 2023 (completion date subject to change).
The following facilities are closed on New Year's Eve:
  • Dining venue(s)
  • Hot tub
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per stay
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 50 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will place a credit card authorization for incidental charges at check-in. Cash and pre-paid credit cards/gift cards are not accepted.

We should mention

The seasonal pool will be open from July to August
Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
A car is required for transportation to and from this property

Property is also known as

Elegante Conference Event Center
Hotel Elegante
Hotel Elegante Conference
Hotel Elegante Conference & Event Center
Hotel Elegante Conference & Event Center Colorado Springs
Crowne Plaza Colorado Springs Hotel Colorado Springs
Alta Hotel Hotel
Alta Hotel Colorado Springs
Alta Hotel Hotel Colorado Springs
Hotel Elegante Conference Event Center Colorado Springs

Alta Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 288 out of 1002 reviews
Rating 8 - Good. 272 out of 1002 reviews
Rating 6 - Okay. 170 out of 1002 reviews
Rating 4 - Poor. 139 out of 1002 reviews
Rating 2 - Terrible. 133 out of 1002 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

Iris, Waco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful clean an nice staff

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yuck
It was absolutely horrible..do not stay if you don't have to.
Stayed 2 nights in Oct 2022

10/10 Excellent

Gianni

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty decent stay, climate control in the rooms were fantastic and the staff were great
Stayed 4 nights in Oct 2022

2/10 Terrible

Austin S

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Good old Fashioned Customer Courtesy won’t Kill
I would recommend notifying Hotels.com about the hotel limited accommodations and the fact that the facility is permanently closing for business on Sunday! This way we share the courtesy of avoiding booked stays with customer high expectations and dissatisfaction and disappointment when the customer shows up to check in. Shame on the owners and stakeholders of this business and hope you all do better in your next endeavors.
Stayed 1 night in Oct 2022

4/10 Poor

Valencia

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

4/10 Poor

Mervin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was horrible, i felt like i was stuck in the 80's old carpet old furniture, warm cofee, to boot there was a fly that if could not get ride of for 4 days buzzing around my head at night
Stayed 4 nights in Oct 2022

8/10 Good

James

Travelled with partner
Employees had children with them while on the clock other employees had boyfriends there while on the clock. So it was distracting employees when customers needed help. But once they noticed they were willing and able to help floors throughout the hallway were dirty, not vacuumed, or trash picked up. side doors not working properly when using your card to enter. When asked what section ABC or D there are no signs stating what area is ABC or D so on and so forth. I believe it would be better effective. If such things were put into place so we could properly give information I want area was needed to be fixed.
Stayed 8 nights in Sep 2022

6/10 Okay

Gary

Disliked: Cleanliness, staff & service
The room was clean, but the AC didn’t cool the room. Hallways looked like the hadn’t been vacuumed in days. Sketchy people hanging around the front of the hotel.
Stayed 1 night in Oct 2022

8/10 Good

sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Colorado trip
It was a very nice hotel. Very quiet. Clean. The staff were nice. We had to wait for our room to be cleaned after the check in time of 3:00. Our room heating/cooling wasn't working properly.
Stayed 3 nights in Oct 2022

2/10 Terrible

Cathy Ann

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing to like. Service was horrible IF you found anyone. Room wasn’t dirty but there where like 1 set of towels and when I went down to ask for more, they said that there wasn’t any and they would bring some up, but never did. The construction was insane, tarps, plastic, paint, dirt, access to anything was close to none. Elevator, some halls, and the room was pretty much it. The website should have at least warned people so they could decide if they could overlook the mess or chose to stay elsewhere. The hotel seems like it is going to be amazing, but they have a long way to go.
Stayed 2 nights in Oct 2022

2/10 Terrible

Larry

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
See my other review!
Stayed 2 nights in Oct 2022

2/10 Terrible

Larry

Travelled with family
Disliked: Amenities, property conditions & facilities
They were closing in 9 days and didn,t tell us til we got there. No bar, no resturant . Many rooms were ocupied by low -income housing . Very Disapointed. Staff was pleasant but couldn't do anything about.
Stayed 2 nights in Oct 2022

6/10 Okay

Phuong, Happy Valley

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
It’s a very unpleasant to walk on the hallway to see trash and dirty floors. The bed is old and sloppy. The area isn’t walkable, friendly or safety to do so. However, the room is big and quite. Friendly staff at the front desk.
Stayed 3 nights in Oct 2022

2/10 Terrible

Kristina

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole point of this hotel was for the pools and play place but they were closed and would not let us get a refund and stay somewhere else
Stayed 2 nights in Sep 2022

8/10 Good

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall great, but with a few flaws
Good: Surprisingly large bedroom and bathroom. Nice comfy bed. Clean sheets and towels. The location is convenient to a highway and gas station. We got an excellent deal from Hotels.com. Bad: The shower was weak. The bed didn't have a blanket, only sheets and a thin coverlet. The air conditioner was loud (although it wasn't grinding, clanking, or thumping.) There are no restaurants nearby, just a Circle K.
Stayed 1 night in Sep 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great option at a low price
Amazing, an affordable hotel where nothing is dirty, dingy, or worn out! I'll definitely stay here again.
Stayed 1 night in Sep 2022

4/10 Poor

Michael, Syracuse

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room in very bad shape, dirty and hot tap on sink didn’t work. AC and smoked in. The property didn’t seem safe, so once we got in our room, we hunkered down and didn’t go out. We checked online for another hotel, willing to give up what we paid at Alta Hotel, but no availability anywhere. Everyone consider this a warning.
Stayed 1 night in Sep 2022

10/10 Excellent

Michael

Liked: Staff & service
Stayed 1 night in Sep 2022

4/10 Poor

Thomas

Disliked: Cleanliness, staff & service, property conditions & facilities
Carpet was horribly dirty
Stayed 1 night in Sep 2022

4/10 Poor

Rebecca

Disliked: Cleanliness, property conditions & facilities, room comfort
Our room spelt like someone died in it. We had to go buy our own febreeze. The pools are not open, the bar is not open. Nothing online that they offered was open. It is also a place that people can live at and the people we did see scared me.....
Stayed 3 nights in Sep 2022

2/10 Terrible

Kristy, Eaton

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
ABSOLUTE WORST PLACE TO STAY! Save your money, your time, your health, your sanity-DON'T STAY HERE IN THEIR 'MOTEL' which is closing by the way, or RENT FROM THEM! Pictures are deceiving. NASTY place, no working A/C, no ice machines. Our vacation with my 3 year old was ruined by this place & their staff. Worst experience ever. Beware!
Stayed 2 nights in Sep 2022

4/10 Poor

Kristen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room AC did not work. Shower drain was not draining. Carpet smelled like cigarette smoke. Took forever and multiple phone calls to get towels
Stayed 3 nights in Sep 2022

10/10 Excellent

stacy, Newton

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great stay. Can’t wait to see it after the remodel is finished. Will be back
Stayed 1 night in Sep 2022

8/10 Good

Lynnette

Travelled with family
Liked: Cleanliness
Property in process of being remodeled. No maid service during our stay.
Stayed 3 nights in Sep 2022