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Best Western Hilliard Inn & Suites

2.5 star property

Photo gallery for Best Western Hilliard Inn & Suites

Lobby
Exterior
Property amenity
Pillow-top beds, desk, laptop workspace, iron/ironing board
Indoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Laundry
  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

Map
3831 Park Mill Run Drive, Hilliard, OH, 43026
  • Ohio State University
    ‪10 min drive‬
  • Schottenstein Center
    ‪11 min drive‬
  • Ohio Stadium
    ‪13 min drive‬
  • Columbus, OH (CMH-John Glenn Columbus Intl.)
    ‪23 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Pillow-top beds, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

Pillow-top beds, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

  • 31 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

Pillow-top beds, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

  • 31 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Similar properties

Reception

Best Western Suites

  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
4.4 out of 5, Excellent, (1002)
The price is AU$282
for 1 room
includes taxes & fees
2 May - 3 May
Best Western Suites

About the area

Hilliard

With a stay at Best Western Hilliard Inn & Suites in Hilliard, you'll be within a 10-minute drive of Ohio State University and Hollywood Casino. .This hotel is 11.4 mi (18.3 km) from Columbus Zoo and Aquarium and 11.8 mi (19 km) from Greater Columbus Convention Center.

What's nearby

  • Hollywood Casino - 9 min drive - 12.1 km
  • Ohio State University - 10 min drive - 8.3 km
  • Schottenstein Center - 11 min drive - 11.0 km
  • Ohio Stadium - 13 min drive - 12.5 km
  • Greater Columbus Convention Center - 14 min drive - 19.0 km

Getting around

  • John Glenn Columbus Intl. Airport (CMH) - 23 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Taco Bell - ‬4 min drive
  • ‪Starbucks - ‬8 min walk
  • ‪Hale's Ales & Kitchen - ‬6 min walk
  • ‪Dave & Buster's - ‬7 min walk

About this property

Best Western Hilliard Inn & Suites

Hotel in Hilliard with free breakfast and a fitness center
Best Western Hilliard Inn & Suites offers 60 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature pillowtop mattresses. LED televisions come with premium digital channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with hydromassage showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 60 air-conditioned rooms featuring refrigerators and microwaves. Your room comes with a pillowtop bed. Wired and wireless internet access is complimentary, and LED televisions with digital programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Be sure to enjoy recreational amenities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access and a banquet hall.
A complimentary full breakfast is served daily from 6:30 AM to 9:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 6:30 AM and 9:00 AM.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:00 AM

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Hilliard Suites Hotel
Hilliard & Suites Hilliard
Best Western Hilliard Inn & Suites Hotel
Best Western Hilliard Inn & Suites Hilliard
Best Western Hilliard Inn & Suites Hotel Hilliard

Best Western Hilliard Inn & Suites Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 634 out of 1001 reviews
Rating 8 - Good. 267 out of 1001 reviews
Rating 6 - Okay. 56 out of 1001 reviews
Rating 4 - Poor. 17 out of 1001 reviews
Rating 2 - Terrible. 27 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Heather

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Brooke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel will definitely book here again
Stayed 2 nights in Dec 2024

10/10 Excellent

Kevin

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Kathryn

Travelled with family and small children
Disliked: Property conditions & facilities
It was fine. Smelled a bit weird and the floors were dirty but we made do.
Stayed 5 nights in Oct 2024

6/10 Okay

Melissa

Liked: Property conditions & facilities
Disliked: Cleanliness
Cleaning wasn’t the best, towels had lots of stain, it was decent. We got a great deal and would stay for the same deal again.
Stayed 2 nights in Dec 2024

2/10 Terrible

Karl

Stayed 1 night in Dec 2024

10/10 Excellent

Brian, Rock Hill, SC

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the pool
Stayed 4 nights in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Okay stay

Service was good. Room was spacious. Unfortunately walls are thin so you can hear between rooms and smell smoke, nail polish or paint from other rooms.
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Matthew

Stayed 1 night in Nov 2024

10/10 Excellent

Abdiaziz

Stayed 1 night in Nov 2024

6/10 Okay

Terry

Travelled with partner
Pressure in shower was weak. No phone plug in. Employees getting breakfast while customers wait.
Stayed 1 night in Nov 2024

8/10 Good

Rogeric

Stayed 1 night in Aug 2024

10/10 Excellent

Tammy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect in all areas!
Stayed 2 nights in Nov 2024

10/10 Excellent

Ajaz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was excellent. Very courteous and prompt
Stayed 1 night in Nov 2024

8/10 Good

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed, no frills, good value. Only suggestion I have for management is to put some kind of soft close on the doors. They slam behind you unless you intentionally prevent it. Woke me several times
Stayed 1 night in Nov 2024

8/10 Good

Amir

Liked: Cleanliness, staff & service, property conditions & facilities
No rush area
Stayed 1 night in Nov 2024

10/10 Excellent

David

Stayed 2 nights in Oct 2024

10/10 Excellent

Chloe

Stayed 1 night in Oct 2024

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel

Always enjoy coming to this hotel close to many shops and restaurants but many close to my activity I always come to Columbus for!
Stayed 1 night in Nov 2024

10/10 Excellent

Alan

Great
Stayed 1 night in Nov 2024

10/10 Excellent

Deborah, Spokane

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Thad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024