Hilton Columbus/Polaris

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Columbus/Polaris

Exterior
Indoor pool, pool loungers
Terrace/patio
Premium bedding, pillow-top beds, in-room safe, desk
presidential suite,1king bedroom, one queen bedroom, business lounge access | Living area

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Hot tub
    Hot tub
  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
8700 Lyra Dr, Columbus, OH, 43240
  • Polaris Fashion Place
    5 min walk
  • Magic Mountain Fun Center
    10 min walk
  • Topgolf
    3 min drive
  • Columbus, OH (CMH-John Glenn Columbus Intl.)
    18 min drive

Room options

Room, 1 King Bed (Hearing)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

One King and One Sofa Bed

  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

executive 2-room suite,1king bed with one sofa bed, business lounge access(hearing)

  • Sleeps 3
  • 1 King Bed

executive 2-room suite,1king bed with one sofabed,business lounge access(mobility & hearing, roll-in

  • 48 sq m
  • Sleeps 4
  • 1 King Bed

Executive Room, 1 King Bed, Accessible (Hearing)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Business Lounge Access

  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

room, 2 queen beds, accessible (mobility & hearing, roll-in shower)

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

standard room,2king beds

  • 31 sq m
  • Sleeps 4
  • 2 King Beds

room, 1 King bed, accessible (mobility & hearing, roll-in shower)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

presidential suite,1king bedroom, one queen bedroom, business lounge access

  • 112 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

fitness room, 1king bed

  • Sleeps 2
  • 1 King Bed

fitness room, 1king bed accessible,bathub(mobility & hearing)

  • Sleeps 2
  • 1 King Bed

executive room,2 king beds,business lounge access

  • Sleeps 4
  • 2 King Beds

Standard, One King Bed

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

executive parlor suite,1king bed with one sofa bed, business lounge access

  • 31 sq m
  • Sleeps 4
  • 1 King Bed

Executive Room, 1 King Bed, Business Lounge Access

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

executive2- rooms suite,1 king bed with one sofabed,business lounge access

  • 75 sq m
  • Sleeps 4
  • 1 King Bed

Executive Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

parlor suite, 1king bed with one sofa bed

  • 48 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite, 1 King Bed (Executive, Hearing)

  • 48 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Columbus

With a stay at Hilton Columbus/Polaris in Columbus (Polaris), you'll be a 1-minute drive from Polaris Fashion Place and 11 minutes from Easton Town Center. .This hotel is 8.8 mi (14.2 km) from Columbus Zoo and Aquarium and 10 mi (16.1 km) from Historic Crew Stadium.

What's nearby

  • Polaris Fashion Place - 5 min walk - 0.4 km
  • Topgolf - 3 min drive - 2.4 km
  • Easton Town Center - 11 min drive - 16.1 km
  • Ohio State University - 14 min drive - 18.7 km
  • Columbus Zoo and Aquarium - 17 min drive - 14.2 km

Getting around

  • John Glenn Columbus Intl. Airport (CMH) - 18 min drive

Restaurants

  • ‪Texas Roadhouse - ‬8 min walk
  • ‪Chick-fil-A - ‬14 min walk
  • ‪The Cheesecake Factory - ‬5 min walk
  • ‪Twin Peaks - ‬6 min walk
  • ‪Brio Italian Grille - ‬8 min walk

About this property

Hilton Columbus/Polaris

Hotel with a 24-hour health club, a quick walk to Polaris Fashion Place
Hilton Columbus/Polaris offers 254 accommodations with MP3 docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. 55-inch flat-screen televisions come with satellite channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include designer toiletries and hair dryers.

This Columbus hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

A 24-hour health club and in-room fitness are featured at the hotel. An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 254 guestrooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with premium bedding. Wired and wireless internet access is complimentary, while MP3 docking stations and satellite programming provide entertainment. Private bathrooms have designer toiletries and hair dryers.
Be sure to enjoy recreational amenities, including a 24-hour health club, an indoor pool, and a spa tub. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy a satisfying meal at 17 Arrows Craft Kitchen serving guests of Hilton Columbus/Polaris. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekends from 7:00 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Columbus? This hotel has 15504 square feet (1440 square meters) of space consisting of conference space and 10 meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge between 7:00 AM and 10:30 AM on weekends.
17 Arrows Craft Kitchen - This restaurant serves breakfast, lunch, and dinner.

Languages

Arabic, English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Uncovered self parking on site (USD 10.00 per night; includes in/out privileges)
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee weekends 7:00 AM–10:30 AM: USD 8-17 per person
  • 1 restaurant
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • 17 Arrows Craft Kitchen

Things to do

  • 24-hour fitness centre
  • Indoor pool
  • Shopping
  • A hot tub

Family friendly

  • Indoor pool
  • Fridge

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (on request)
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • Conference space (15504 square feet)
  • Meeting rooms - 10

Outdoors

  • Firepit
  • Outdoor furniture
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 91
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 97
  • Phone accessibility kit
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 6 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 102
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Designated smoking areas
  • Fireplace in reception
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch flat-screen TV
  • MP3 dock
  • Films for purchase
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Mobile key entry
  • Other gym equipment
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 8 to 17 per person
  • Uncovered self parking fee: USD 10.00 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Columbus/polaris Hilton
Hilton Columbus/polaris
Hilton Columbus/polaris Columbus
Hilton Columbus/polaris Hotel
Hilton Columbus/polaris Hotel Columbus
Hilton Columbus/Polaris Ohio
Hilton Columbus/Polaris Ohio
Hilton ColumbusPolaris Columb
Hilton Columbus/Polaris Hotel
Hilton Columbus/Polaris Columbus
Hilton Columbus/Polaris Hotel Columbus

Hilton Columbus/Polaris Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 629 out of 1000 reviews" "
Rating 8 - Good. 213 out of 1000 reviews" "
Rating 6 - Okay. 85 out of 1000 reviews" "
Rating 4 - Poor. 38 out of 1000 reviews" "
Rating 2 - Terrible. 35 out of 1000 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well maintained, modern, easily located and convenient to many areas around Columbus.
Stayed 1 night in Aug 2024

10/10 Excellent

Liliana

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

martin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

will

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

mahmoud

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Pubes and loud ac
Stayed 1 night in Aug 2024

4/10 Poor

Tad

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
They charge for everything! They put on a $50 fee to your bill when checking in, they charge $10 for parking, they charge for breakfast, they put water in your room but tell you it's $2 of you drink it. With all these fees, they have no money to fix the elevators. Then when you check out, you only get $29 of the $50 back.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Stasia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great clean stay. There’s everything in driving & walking distance . Shopping, entertainment, food, movies ….
Stayed 1 night in Aug 2024

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely clean, inviting decor, friendly staff- I highly recommend!
Stayed 2 nights in Aug 2024

10/10 Excellent

AnnMarie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Asli, Solon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, good location.
Stayed 1 night in May 2024

6/10 Okay

Joseph

Disliked: Cleanliness, room comfort
disappointing
Stayed 1 night in Aug 2024

10/10 Excellent

scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Just ok
All the extra they charge for early check in $10 $50 for late check out and $10 for parking if we knew about all the extra they want to Charge, we would have picked a different hotel. Our bedding was dirty. We had to get new bedding. Walls were filthy with they're Fingerprints from kids. Our shower glass door was dirty. They had to come and recleane. We would've switched rooms, but the hotel was sold out for the night
Stayed 1 night in Aug 2024

10/10 Excellent

Toby

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Nina

Travelled with group
Beautiful facility and comfortable beds ♥️
Stayed 1 night in Aug 2024

10/10 Excellent

Patricia

Stayed 2 nights in Jul 2024

10/10 Excellent

Carson

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 1 night in Jul 2024

10/10 Excellent

Becky

Liked: Cleanliness
Stayed 2 nights in Jul 2024

8/10 Good

Kimberly, Silver Spring

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself was great. Kind and courteous staff. On our third day of our stay however, I am not sure why our room was never serviced. (Trash dumped or fresh towels). The other days it was. Also, there were a few ants in the bathroom and the toilet, never flushed properly. Instead of the staff fixing it during our stay, I decided to wait to tell them on check out so it may be serviced properly without someone in the room/occupied. I was questioned as to why I waited. I thought I was helping them out to address the matter after check out to then fix it before someone new came in. And may have had an issue there. But in any case, I would have given this property a 5 star, but because of the ants, not coming by to dump trash/replenish supplies or reaching out via text as they had done the previous days, it’s a four. As the whole property is nice and the staff was generally helpful. I just want to point out the day the room was not serviced was a Sunday, so maybe that had something to do with it. Beds were generally comfortable and the property had a good choice of TV channels and space.
Stayed 3 nights in Jul 2024

8/10 Good

Todd

Liked: Cleanliness, property conditions & facilities, room comfort
Close to perfect....but barely missed
When we arrived we were checked in promptly, however at check in we were informed there was a $10 parking fee per night, which was not disclosed at time of booking so it was a surprise. The room was clean and very neat. The bed was comfortable and the shower was vwry spacious. There were 2 extra towels per our request which was very kind. The hottub was much needed after a night out on the town, however there were many small children jumping in and out and it wasnt 100% relaxing. The pool was clean ans nice to cool off in before heading to our room for the night. We wanted to order breakfast but the cost was extremely high even for hotel standards. If we had wanted two eggs, a meat, a bread and a drink it would have been $35 for two people plus 24% gratuity. We found breakfast away from the hotel for $25 and both of us were full. Overall we give our stay 4 stars.
Stayed 1 night in Jul 2024

10/10 Excellent

TAKESHI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good !
Stayed 1 night in Jul 2024

10/10 Excellent

Sarah

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Safe and enjoyable
Stayed 1 night in Jul 2024