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Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway by IHG

2.5 star property

Photo gallery for Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway by IHG

Exterior
Standard Room, 1 King Bed | Jetted tub
Exterior
Indoor pool
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • Gym
  • Laundry
  • Parking included

Explore the area

Map
8670 Orion Pl, Columbus, OH, 43240
  • Topgolf
    ‪13 min walk‬
  • Magic Mountain Fun Center
    ‪19 min walk‬
  • Polaris Fashion Place
    ‪3 min drive‬
  • Columbus, OH (CMH-John Glenn Columbus Intl.)
    ‪21 min drive‬

Room options

View all photos for Suite, 2 Queen Beds

Pillow-top beds, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds

  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Room

Premium Room

Premium Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Comm, Access Tub)

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Comm, Access Tub)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility)

Pillow-top beds, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Accessible (Mobility)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Pillow-top beds, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Pillow-top beds, desk, laptop workspace, blackout curtains

Suite, 1 King Bed

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

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Hampton Inn & Suites Columbus Polaris

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.6 out of 5, Wonderful, (1001)
The price is AU$255
for 1 room
includes taxes & fees
6 May - 7 May
Hampton Inn & Suites Columbus Polaris

About the area

Columbus

With a stay at Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway by IHG in Columbus (Polaris), you'll be within a 15-minute drive of Easton Town Center and Ohio State University. .This family-friendly hotel is 9.4 mi (15.2 km) from Columbus Zoo and Aquarium and 10.5 mi (16.9 km) from Historic Crew Stadium.

What's nearby

  • Topgolf - 13 min walk - 1.1 km
  • Magic Mountain Fun Center - 19 min walk - 1.6 km
  • Polaris Fashion Place - 3 min drive - 1.8 km
  • Alum Creek State Park - 7 min drive - 6.1 km
  • Easton Town Center - 12 min drive - 17.0 km

Getting around

  • John Glenn Columbus Intl. Airport (CMH) - 21 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬8 min walk
  • ‪Texas Roadhouse - ‬17 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪The Cheesecake Factory - ‬3 min drive
  • ‪Twin Peaks - ‬15 min walk

About this property

Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway by IHG

Family-friendly hotel with free breakfast and a fitness center
Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway by IHG offers 104 accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided.

This Columbus hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a lazy river and a fitness center.
Make yourself at home in one of the 104 guestrooms featuring refrigerators and flat-screen televisions. Your room comes with a pillowtop bed. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Take advantage of recreational opportunities offered, including an indoor pool, a lazy river, and a fitness center. This hotel also features complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby.
A complimentary on-the-go breakfast is served on weekdays from 6:30 AM to 9:30 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Columbus? This hotel has 538 square feet (50 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary on-the-go breakfast is served between 6:30 AM and 9:30 AM on weekdays.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • Lazy river
  • TV in common areas

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 538 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Pool access available from 8:00 AM to 9:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Columbus-Polaris Parkway
Holiday Inn Hotels Parkway
Holiday Inn Parkway
Holiday Inn Express Hotels Suites Columbus Polaris Parkway

Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 528 out of 1002 reviews
Rating 8 - Good. 272 out of 1002 reviews
Rating 6 - Okay. 99 out of 1002 reviews
Rating 4 - Poor. 50 out of 1002 reviews
Rating 2 - Terrible. 53 out of 1002 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

kristin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Tanasia

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a great hotel
Stayed 2 nights in Jan 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Paula, Staunton

Stayed 2 nights in Jan 2025

6/10 Okay

John

Travelled with family
Stayed 1 night in Jan 2025

8/10 Good

Maximo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 1 night in Jan 2025

8/10 Good

Breeanna

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were friendly for the most part but their housekeeping was a bit lacking. Otherwise it was a pretty enjoyable stay.
Stayed 2 nights in Jan 2025

10/10 Excellent

Dakota

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No complaints, kids loved the pool. Clean and well taken care of
Stayed 1 night in Jan 2025

10/10 Excellent

Scott

Stayed 1 night in Dec 2024

8/10 Good

Timothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cool pool/nice room/decent gym/breakfast so-so

Glows: -Nice room, spacious, with fridge and microwave. Comfy bed. Cool little couch. -Good Service at front desk -neat pool -decent workout room -on Sunday the breakfast was great -well maintained -ice machine on every floor and they all work -plenty of parking -great location -housekeeping was excellent Grows: -they filled in the hot tub with concrete... that sucked! -There is lots of unused space in the exercise room that could accommodate a cable machine -some freeweights were missing in the exercise room -Saturday breakfast only had one older lady working and stations, such as oatmeal and fruit, were closed. She could not keep up with restocking what was open. Should never be a single employee, especially not an elderly woman, trying to manage a hotel breakfast buffet. Not up to Holiday Inn standards. -Need USB charging ports in rooms.
Stayed 2 nights in Jan 2025

2/10 Terrible

Lenzie

Liked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Amanda

Stayed 1 night in Jan 2025

6/10 Okay

Cynthia

Liked: Staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Cynthia

Liked: Cleanliness, staff & service
Disliked: Room comfort

Nice Hotel - Crime area

The hotel itself was very nice - check in was easy and staff was friendly. I wish we had been worned about all the car break-ins. There were 6 cars that were broken into the first night we stayed (all windows were busted out) - my husband's gun was stolen. If we had known there were issues, he never would have left it in the car. No police showed up and they wouldn't refund our room (we didn't feel safe staying another night but already had to replace a broken car window)
Stayed 1 night in Dec 2024

8/10 Good

Casey

Travelled with family and small children
Liked: Amenities, property conditions & facilities
For some reason I thought there was a hot tub but the pool for kiddos was great!
Stayed 1 night in Dec 2024

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Great hotel

Great! The pool is awesome and actually warm. The room had some wear to a lot of things. Could deff use some fixing. But overall great room. The hotel doesnt smell like fragrance strong which is awesome. We hate fragrance its terrible for you. This hotel is super strict on wrist brand for the pool. We are a family of 6. 2 small toddlers.We got the 2 queen room. They techinally only wanted to give 4 wrist bands for our room. I think the level of strictness on this is a little off putting. They didnt give us an issue about it but the level they go to with it is annoying. We wouldnt get 2 rooms for pur family so if they did enforce it, it would leave our family in a pickle.
Stayed 1 night in Dec 2024

10/10 Excellent

Mandi

Stayed 1 night in Dec 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Verified traveller

Travelled with family

Not My Favorite Place

We had a lot of issues at this place. Check in went smooth but we were not aware of why there was a $100 deposit required for the room over and above the room rate. Turns out that it is a damage deposit. It was refunded after a few days. A lot of the customers were very loud and disrespectful of the quiet times posted throughout the hotel. Several times we called the main desk when we became adamant that the quiet times be enforced. My wife even went downstairs to discuss the issue with the main desk. While the rules were ultimately enforced we were made to feel like it was our fault the hotel was so noisy or that we were not 'understanding' enough. Another time in the middle of the night when I was awakened I had to approach the room of another group of customers and ask them to quiet down. They did not so I called the main desk on them also. All in all a very unpleasant experience. Never did sleep well that night. We woke ready to go and plan on not returning to this particular location.
Stayed 1 night in Dec 2024

4/10 Poor

donald, bellville

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
The website said they have a hot tub, they do not. The pool was freezing. We brought it to the night manager's attention, he said it was exactly where it was supposed to be. If your looking for relaxing in a pool or hot tub, go somewhere else.
Stayed 2 nights in Nov 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No hot tub :(

The information about this hotel said there was a pool and hot tub. The hotel has gotten rid of the hot tub and they are pretty strict about their pool usage. You have to sign a waiver. The rooms were very large and spacious but they kind of smelled funny and definitely gave off the vibe that this is a super old hotel with a super cheap makeover.
Stayed 1 night in Nov 2024

8/10 Good

Wesley, Waverly

Travelled with family
Liked: Amenities, property conditions & facilities
Nice water park
Stayed 1 night in Nov 2024