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Quality Inn & Suites

2.5 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Quality Inn & Suites

In-room safe, desk, laptop workspace, blackout curtains
Suite, 1 King Bed with Sofa bed, Non Smoking | Living area
Laundry room
In-room safe, desk, laptop workspace, blackout curtains
Lobby

Reviews

5.8 out of 10

Popular amenities

  • Pet-friendly
  • Gym
  • Housekeeping
  • Breakfast included
  • Laundry
  • 24/7 front desk

Explore the area

Map
4850 Frusta Drive, Columbus, OH, 43207
  • Lou Berliner Sports Park
    10 min drive
  • Scioto Downs
    10 min drive
  • Nationwide Children's Hospital
    14 min drive
  • Columbus, OH (LCK-Rickenbacker Intl.)
    7 min drive

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Non Smoking

Suite, Non Smoking

Suite, Non Smoking

  • 33 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, 2 Double Beds, Non Smoking

Double Room, 2 Double Beds, Non Smoking

Double Room, 2 Double Beds, Non Smoking

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Baymont by Wyndham Columbus/Rickenbacker

Pool
Pet-friendly
Parking included
Free WiFi
3.1 out of 5, (1001)
The price is AU$129
for 1 room
includes taxes & fees
23 Jan - 24 Jan
Baymont by Wyndham Columbus/Rickenbacker

About the area

Columbus

Located in Columbus, Quality Inn & Suites is a 3-minute drive from Three Creeks Park and 7 minutes from Motts Military Museum. .This hotel is 8.7 mi (14.1 km) from Greater Columbus Convention Center and 14.9 mi (24 km) from Ohio State University.

What's nearby

  • Scioto Downs - 10 min drive
  • Ohio Theatre - 15 min drive
  • COSI - 15 min drive
  • Greater Columbus Convention Center - 16 min drive
  • Ohio State University - 19 min drive

Getting around

  • John Glenn Columbus Intl. Airport (CMH) - 23 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪McDonald's - ‬8 min drive
  • ‪Chipotle Mexican Grill - ‬6 min walk
  • ‪Wayne Webb's Columbus Bowl - ‬8 min drive
  • ‪Donatos Pizza - ‬2 min drive

About this property

Quality Inn & Suites

Hotel in Columbus with free breakfast and a 24-hour fitness center
Quality Inn & Suites offers 59 accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; local and international calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 59 guestrooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, and flat-screen televisions with cable programming provide entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free international calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a picnic area.
A complimentary on-the-go breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM–9:00 AM
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities

Outdoors

  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • In-room accessibility
  • Visual fire alarm
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free international calls
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 15 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 50.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property

Property is also known as

Quality Inn Obetz
Quality Obetz
Quality Inn Suites
Quality Inn & Suites Hotel
Quality Inn & Suites Columbus
Quality Inn & Suites Hotel Columbus

Quality Inn & Suites Reviews

Reviews

5.8
Rating 10 - Excellent. 59 out of 443 reviews" "
Rating 8 - Good. 119 out of 443 reviews" "
Rating 6 - Okay. 83 out of 443 reviews" "
Rating 4 - Poor. 60 out of 443 reviews" "
Rating 2 - Terrible. 122 out of 443 reviews" "

6.2/10

Cleanliness

6.8/10

Staff & service

4.4/10

Amenities

5.6/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

2/10 Terrible

Valdecyr, WELLINGTON

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I really should have paid attention to the other reviews. If I could review with 0 stars, I would. Upon arrival, the front desk woman kept her head down watching her tablet completely ignoring us, with zero customer service manners. I asked if she had a room at ground level. She looked at the computer, grabbed a key and started walking towards the hallway (without saying a word, I didn’t know what she was doing), then she came back and gave me the key to a room at lower level. When we entered the room, it had a horrible strong odor, horrible mattress, walls that looked under construction, but the odor was enough for me to go back to the front desk and ask if we could get another room. She rolled her eyes and said no. I asked why, since I had another room reserved for me and the one she gave was a trade, so my original room was still available. She replied very rude saying that I had gotten what I paid for, if I didn’t like it, I could get out and go find another hotel. She had said that the manager was on the property but she refused to page him. When I asked for a customer service phone number, she just put her head down again back to watch her movies or whatever. Again, if you can, avoid this property at all cost. They should be closed down as it is a shame for the brand. Zero quality, zero service.
Stayed 1 night in Sep 2024

2/10 Terrible

Madyson

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Kids running in the halls. Grown people laying in hallways, no hot water for 2 of the 4 days I was there, room had bad odor, fridge did not work, and the tv only had one channel. It seems as if the staff lived there. Not the best stay at all.
Stayed 5 nights in Sep 2024

2/10 Terrible

Gary

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We walked in Hotel, and it was filthy. Floors, walls, and clerk didn’t even get up to help us. We walked out and never stayed in that dump. People hanging out in parking lot made us feel unsafe and we didn’t want to leave our car there. Corporate needs to address this property. Expedia so far has been no help in getting charges resolved.
Stayed 1 night in Oct 2024

2/10 Terrible

Keesh

Travelled with family, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First off let me explain the audacity of this place..I walk in there is not one person at the front desk. It was kids playing in the lobby and behind the front desk wow!..after 12am...when they should be sleep for one thing. The two kids had to go outside an get the young lady who works the front desk... So I said okay unprofessional. Really thought I was going to get a good night sleep. Nope! 😐 Booked a King room wasn't available but was available on line. So the young lady checked us into a Double room I was okay with it. Get to the room the door was open.it wouldn't close so we had to slam cool small thing only one night we will be okay... Pull the covers back on the bed an I was disappointed because I was soo sleepy. Hair and crumbs from the last guess who slept in the bed. Sheets was never changed. Didn't even want to take a picture. Asked for another room to accommodate this Atrocity of the matter. Didn't have any rooms so I asked for a full refund but never again. I was pissed because I ended up sleeping in my car and my refund 3-5 business days! Unhappy all the way around.
Stayed 1 night in Sep 2024

2/10 Terrible

Dharanendra

Disliked: Staff & service
It was an awful experience at Quality Inn, Columbus, OH!! I had reserved 2 rooms and when we reached at 2AM on the day of the check-in, we got keys for 2 rooms. We were able to get inside one room but other room key was not working. Also, we were hearing someone talking from inside. When checked at the front desk, they did not even provide an alternate room and one family ended up staying in car until morning. Front desk staff asked us to check with Manager, but manager did not even show up at the hotel. I have even tried to reach out via an email, but they did not have courtesy to reply to an email and acknowledge. They did not even refund the amount for one room. Front desk staff always points to manager for any issues but manager does not even show up to the hotel. We waited till 10AM in the morning for the manager, but no luck. Totally, it was a terrible experience at this hotel. I would never chose Quality Inn for my any of my future trips. I don't even recommend this to my friends.
Stayed 1 night in Sep 2024

2/10 Terrible

Tabitha

Stayed 1 night in Sep 2024

2/10 Terrible

Joshua

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

2/10 Terrible

Taylor

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is so gross. The room was filthy, there was trash and dirty linens in the hallways when we checked in and when we checked out. There are stains everywhere, the bathroom floor was sticky, the hallway on the first floor was sucked in on one side. While checking into the hotel, the front desk woman was literally on the phone with her friend and it was very confusing as to when she was talking to me and when she was talking to her friend because she never hung up or paused her call. On top of all that the ice machine and the TV were broken. Seriously, don't come to this hotel.
Stayed 1 night in Sep 2024

6/10 Okay

Denetria

Disliked: Amenities, property conditions & facilities
My room didn’t have a chair in front of the desk. The room was also missing a microwave so I had to eat my food cold. Other things weren't there either. That was the worst place I ever stayed in. It was too ghetto.
Stayed 1 night in Sep 2024

6/10 Okay

thomas

Business traveller
Needs cleaning
Stayed 1 night in Sep 2024

2/10 Terrible

Veronica

Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel was extremely dirty. The hallways, the walls and the rooms. Nothing was ready when we arrived at 8:45pm. Check in is at 3pm. Staff was horrible in being organized with the rooms, giving some people some of the same rooms. Overall this experience was horrible.
Stayed 1 night in Sep 2024

2/10 Terrible

jordan

Disliked: Cleanliness, staff & service, property conditions & facilities
Just dirty , smelled like cigarettes
Stayed 2 nights in Sep 2024

4/10 Poor

Stacie

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
While the staff seemed to want to help solve the few issues we had, none of them were taken care of. We stayed for two nights and never had a working remote. They tried to rectify it in the very beginning and after that it lost importance to them. I tried to get an extra towel around 10pm Saturday night when we returned to the hotel, but was told that they had no access to towels and I'd have to wait til morning (we never got the towels). What??!! The bathroom had clearly not been cleaned; mirror, toilet and bathtub all were pretty bad. The carpet hadn't been vaccumed. The window and window sill didn't look like it had been wiped down for a while. Thank goodness the beds were clean or we would have requested a new room. I was too tired to worry about it. We ALWAYS bring our Lysol just in case! Unfortunately this is one we will not choose a second time.
Stayed 2 nights in Sep 2024

4/10 Poor

Cindy

Travelled with family
Disliked: Cleanliness, staff & service
It was hard to reach someone at the lobby. Only one lady was nice and provided us the information we needed. We had many bad experiences with people we couldn’t even know if they worked there. Place was dirty all around and there was a strong smell of weed and cigarettes. It was noisy in the hallway and even for some time they were not making check ins so many people had to leave the place.
Stayed 2 nights in Sep 2024

4/10 Poor

Roger

Disliked: Cleanliness, amenities, property conditions & facilities
It was kept poorly. The staff is trying but the overall conditions bad
Stayed 5 nights in Sep 2024

2/10 Terrible

Lisa

Travelled with family and small children
Arrived after a 6 hour drive and spending the day at the zoo for my child’s birthday. To be told our reservation had been cancelled with no options available. No phone call or message of warning. The lobby smelled of drug smoke. The attendant was incompetent at best.
Stayed 1 night in Sep 2024

8/10 Good

Laura

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We walked in and it was absolutely disgustingly dirty, we ended up not staying there
Stayed 1 night in Sep 2024

2/10 Terrible

Autum

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Anthony

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Black mold on bathroom cieling, no towels, skid marks in the toilet, body hair all over bathroom. When I told the manager he told me they were overbooked and had no other rooms to give me so threatened to cancel my 2 nights stay booked a week in advance if I wouldn't stay in the room I was given with comping 1 night. The manager did not comp the 1 night anyway. Awful mess.
Stayed 2 nights in Aug 2024

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They would not let me check-in until 5 pm, said they had to make sure the room was ready. Careless employees, run down furniture and bed, sticky bathroom floor, tv remote didn't work right, shower control was almost out of the wall, coffee maker was disgusting from a previous use that was never cleaned. Never again
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
The building is under construction and it’s not being properly restricted from guest that may interfere with what’s going on. The place could use sanitation as well
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Would stay again
Late checkin. Staff was very nice
Stayed 1 night in Aug 2024

8/10 Good

G

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

4/10 Poor

Tracy

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Good if you need to sleep. That is all. Our room was non smoking but smelled like smoke. The entire hotel smelled of marijuana. Inconsistent customer service. Had no ice bucket or phone. No do not disturb sign. The ice machine was broken.
Stayed 2 nights in Aug 2024