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Taj Exotica Resort & Spa, Goa

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Taj Exotica Resort & Spa, Goa

Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
Exterior
Exterior
Indulgence Villa with Plunge Pool, 1 King Bed
On the beach, white sand, sun-loungers, beach umbrellas

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Gym
    Gym
  • Room service
    Room service

Explore the area

Map
Calwaddo Benaulim, Benaulim, Goa, 403716
  • Vaddi Beach
    8 min walk
  • Benaulim Beach
    20 min walk
  • Maria Hall
    4 min drive
  • Goa (GOI-Dabolim)
    56 min drive

Room options

View all photos for Garden Villa Room with Plunge Pool, 1 King Bed

Garden Villa Room with Plunge Pool, 1 King Bed | View from room

Garden Villa Room with Plunge Pool, 1 King Bed

  • 57 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite

40-inch LED TV with satellite channels, TV

Luxury Suite

  • 116 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Villa Room Garden View Twin Bed

Premium bedding, minibar, in-room safe, individually furnished

Villa Room Garden View Twin Bed

  • 57 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Indulgence Villa with Plunge Pool, 2 Twin Beds

Private pool

Indulgence Villa with Plunge Pool, 2 Twin Beds

  • 57 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Presidential Villa with Plunge Pool, 2 Bedrooms

Presidential Villa with Plunge Pool, 2 Bedrooms | View from room

Presidential Villa with Plunge Pool, 2 Bedrooms

  • 166 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for Premium Villa Room Garden View King Bed

View from room

Premium Villa Room Garden View King Bed

  • 57 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Villa Room Garden View Twin Bed

View from room

Premium Villa Room Garden View Twin Bed

  • 57 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Indulgence Villa with Plunge Pool, 1 King Bed

Indulgence Villa with Plunge Pool, 1 King Bed

Indulgence Villa with Plunge Pool, 1 King Bed

  • 57 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Villa Room with Plunge Pool King Bed

Premium bedding, minibar, in-room safe, individually furnished

Premium Villa Room with Plunge Pool King Bed

  • 57 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Villa Room Garden View King Bed

Premium bedding, minibar, in-room safe, individually furnished

Villa Room Garden View King Bed

  • 57 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room Sea View, 2 Twin Beds

Premium bedding, minibar, in-room safe, individually furnished

Deluxe Room Sea View, 2 Twin Beds

  • 57 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Garden Villa Room with Plunge Pool, 2 Twin Beds

Private pool

Garden Villa Room with Plunge Pool, 2 Twin Beds

  • 57 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Exotica Room With Sitting Area

Premium bedding, minibar, in-room safe, individually furnished

Exotica Room With Sitting Area

  • 57 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Sea View Room, 1 King Bed

Premium Sea View Room, 1 King Bed | View from room

Premium Sea View Room, 1 King Bed

  • 60 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

View from room

Junior Suite

  • 93 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for 3 Bedroom Sea View Family Suite with Living Room (Interconnected)

40-inch LED TV with satellite channels, TV

3 Bedroom Sea View Family Suite with Living Room (Interconnected)

  • 230 sq m
  • Sea view
  • Sleeps 8
  • 3 King Beds

View all photos for Deluxe Room Sea View, 2 Bedrooms (Interconnected)

Premium bedding, minibar, in-room safe, individually furnished

Deluxe Room Sea View, 2 Bedrooms (Interconnected)

  • 114 sq m
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Room Sea View, 1 King Bed

Deluxe Room Sea View, 1 King Bed

Deluxe Room Sea View, 1 King Bed

  • 57 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | Living area

Executive Suite

  • 111 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for 2 Bedroom Sea View Family Suite with Living Room (Interconnected)

View from room

2 Bedroom Sea View Family Suite with Living Room (Interconnected)

  • 153 sq m
  • Sea view
  • Sleeps 7
  • 2 King Beds

View all photos for Garden Villa Room, 2 Bedrooms (Interconnected)

Premium bedding, minibar, in-room safe, individually furnished

Garden Villa Room, 2 Bedrooms (Interconnected)

  • 114 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

View all photos for Premium Garden Villa Room, 2 Bedrooms (Interconnected)

View from room

Premium Garden Villa Room, 2 Bedrooms (Interconnected)

  • 114 sq m
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

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4.8 out of 5, Exceptional, (552)
The price is AU$859
for 1 night
includes taxes & fees
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About the area

Benaulim

Located in Benaulim, Taj Exotica Resort & Spa, Goa is by the sea, a 4-minute drive from Maria Hall and 10 minutes from Benaulim Beach. .This beach resort is 3 mi (4.8 km) from Varca Beach and 3.6 mi (5.8 km) from Colva Beach.
View more Resorts in BenaulimOpens in a new window

What's nearby

  • Benaulim Beach - 20 min walk - 1.7 km
  • Maria Hall - 4 min drive - 2.6 km
  • Goa Chitra - 5 min drive - 3.0 km
  • Colva Beach - 22 min drive - 5.8 km
  • Varca Beach - 52 min drive - 4.8 km

Getting around

  • Chandor Station - 18 min drive
  • Dabolim Airport (GOI) - 56 min drive

Restaurants

  • ‪Savio's Bar And Restaurant - ‬3 min drive
  • ‪Sala Da Pranzo - ‬1 min walk
  • ‪Miguel Arcanjo - ‬9 min walk
  • ‪Sky Rooftop Bar and Restaurant - ‬3 min drive
  • ‪Beno - ‬3 min drive

About this property

Taj Exotica Resort & Spa, Goa

Beachfront resort with relaxing spa services
Taj Exotica Resort & Spa, Goa offers 140 accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to balconies or patios. These individually furnished accommodations have separate sitting areas. Beds feature premium bedding. 40-inch LED televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

This Benaulim resort provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include hair dryers and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

An outdoor pool and a children's pool are on site. Other recreational amenities include outdoor tennis courts and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 9 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 140 individually furnished guestrooms, featuring minibars and LED televisions. Rooms have private balconies or patios. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and designer toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find outdoor tennis courts, an outdoor pool, and a 24-hour fitness center. Additional amenities at this resort include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite at Miguel Arcanjo, one of the resort's 3 restaurants, or stay in and take advantage of the 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this resort consist of conference space and meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Taj Exotica Resort & Spa, Goa has 3 restaurants serving breakfast, lunch, and dinner.
Miguel Arcanjo - This fine-dining restaurant overlooks the ocean and garden and specializes in local cuisine. Open daily.
Sala Da Pranzo - Overlooking the garden, this coffee shop specializes in local and international cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open 24 hours. Open daily.
Lobster Village - This beachfront restaurant specializes in seafood and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Free in-room WiFi has a 4-device limit
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: INR 1500 for adults and INR 750 for children
  • 3 restaurants
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Miguel Arcanjo
  • Sala Da Pranzo
  • Lobster Village

Things to do

  • 24-hour fitness centre
  • 2 outdoor tennis courts
  • Fitness classes
  • Arcade/games room
  • Beach volleyball
  • Bike rentals
  • Billiards/pool table
  • Children's pool
  • Designer shops
  • Full-service spa
  • Golf driving range
  • Lifeguards on-site
  • Mini golf
  • Outdoor pool
  • Playground
  • Private picnics
  • Shopping
  • Tennis
  • Yoga classes

Family friendly

  • Arcade/games room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cots/infant beds
  • Free supervised childcare
  • In-room childcare (surcharge)
  • Mini golf
  • Outdoor pool
  • Playground
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Golf lessons
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Lifeguards on site
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas

Spa

  • 9 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage/treatment rooms
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Doorbell and phone notification
  • Lift
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Beach towels
  • Couples dining
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Deep-soaking bath
  • Designer toiletries
  • Hairdryer
  • Separate bath and shower
  • Towels

Entertainment

  • 40-inch LED TV
  • Premium channels
  • Satellite channels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Minibar

More

  • Access via exterior corridors
  • Connecting rooms available
  • Free newspapers
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Guests driving to the property should contact this property in advance (e.g., directions)
For more details, please contact the property using the information on the booking confirmation
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; Permanent Account Number (PAN) cards will not be accepted due to national regulations. Travelers who are not citizens of India must present a valid passport and visa. Indian citizens must show a PAN card at check-out for cash transactions exceeding INR 25,000.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of INR 2000 per pet, per day
Welcoming dogs and cats only
2 total (up to 30 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for INR 4000.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately INR 1500 for adults and INR 750 for children
  • Pet fee: INR 2000 per pet, per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 4000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Tajness - A Commitment Restrengthened (Taj Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note: A maximum of 1 extra bed is permitted in guestrooms .

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free in-room WiFi has a 4-device limit
Guests under 18 years old are not allowed in the spa

Property is also known as

Exotica Taj
Taj Exotica Resort Spa Goa
Taj Exotica Benaulim
Taj Exotica Hotel
Taj Exotica Hotel Benaulim
Taj Exotica Goa Benaulim
Taj Exotica Goa Hotel Benaulim
Taj Exotica Hotel Goa
Taj Exotica Resort Goa Benaulim
Taj Exotica Goa
Taj Exotica & Spa, Goa
Taj Exotica Resort Spa Goa
Taj Exotica Resort & Spa, Goa Resort

Taj Exotica Resort & Spa, Goa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 258 out of 320 reviews" "
Rating 8 - Good. 37 out of 320 reviews" "
Rating 6 - Okay. 17 out of 320 reviews" "
Rating 4 - Poor. 7 out of 320 reviews" "
Rating 2 - Terrible. 1 out of 320 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ravikumar

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

kratika

Stayed 1 night in Jul 2024

10/10 Excellent

KANTA SURESH, castries

Stayed 3 nights in Jul 2024

10/10 Excellent

Sanjay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very courteous staff
Stayed 2 nights in Jun 2024

10/10 Excellent

Shome, Riyadh

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Nice Resort ,Good Holiday destination
Stayed 2 nights in Jun 2024

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just returned from an amazing stay at the Taj Exotica Resort and Spa. This hotel is absolutely amazing. The hotel itself is wonderful, set on 56 acres, beautifully decorated, only 2 stories high, very stylish. But what makes the hotel is the staff. From the moment we arrived until we left they staff were absolutely wonderful. We went for breakfast every morning and by the third morning our coffee was waiting for us, when we finished a second cup arrived then we were offered a coffee to go. Indra and his staff made our day. They always met you with a smile and could not do enough for you. The staff round the pool were so kind and considerate, not only giving you towels but placing them on the sun bed and moving the sun bed to wherever you wanted. Water was always readily available and in the heat and humidity it was a necessity. Our room was spotless and kept that way by the cleaning staff who came twice daily to clean and check if anything needed topped up. I can't quite believe it, but not only were our sheets and bedding changed half way through the holiday but the curtains as well. The gardens are beautiful and well tended by gardeners. I like exploring the area, which we did, but if I was told I had to stay in this hotel for two whole weeks and never leave I would be delighted. I cannot say how amazing I thought this hotel was. We will definitely be back in Goa but could not return without staying at the Taj Exortica. Thank you for an amazing time.
Stayed 14 nights in May 2024

10/10 Excellent

Narendra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks to Staff members, service was awesome. It os to note that Miss Aishwarya was excellent and very responsible. Particularly thank her and staff for helping is with our daughter birthday celebration. Her hospitality made the difference for our feelings. We thank her big time. I enjoyed playing golf and I feel Mr. Johnson was the best coach I have ever come across. He made golf soneasy for me. I owenhim a big time.
Stayed 2 nights in May 2024

10/10 Excellent

Karan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property!
Stayed 3 nights in Apr 2024

10/10 Excellent

yash

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this property is amazing from their staff to the location of this hotel.
Stayed 4 nights in May 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2024

10/10 Excellent

adarsh

Travelled with partner
We had an excellent 4 day stay at this beautiful property We had a very relaxing and luxurious break with delicious breakfast
Stayed 4 nights in Apr 2024

10/10 Excellent

Hari Krishna Sravan

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are extremely comfortable. It has a huge garden and it leads to a private beach. The breakfast menu is amazing!
Stayed 2 nights in Apr 2024

10/10 Excellent

Pavan

Stayed 2 nights in Mar 2024

8/10 Good

Shashibhushan, New York

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great beachside location. Wonderful views and bars facing the ocean. Terrific breakfast buffet. We had to change our first room as it was smelling of cigarettes.
Stayed 2 nights in Mar 2024

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Anuj

Stayed 1 night in Dec 2023

6/10 Okay

Hina

Liked: Staff & service
Beach does not have loungers or seats - no licence
We came for a beach holiday to relax - the beach was great but there are no seats or loungers because hotel does not have a licence for them. They asked us to sit behind large mesh wired boundaries. Nowhere on their websites or travel web agents does it tell you that you can’t sit in their beach on loungers or deckchairs. They need to inform on their website and booking platforms so customers can make an informed choice.
Stayed 3 nights in Nov 2023

10/10 Excellent

JANET

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2023

6/10 Okay

Tauseef

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Average beach resort!
Too many house flies across the property. Not the best beach resort in Goa. Breakfast wait time was quite long. Not good value for money.
Stayed 2 nights in Oct 2023

10/10 Excellent

Farnaz

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My friend and I enjoyed our 3-night stay very much. the hotel’s staff and services were helpful and generally great. We specifically enjoyed our one-hour customised cooking session organised by Narmin and a couple of the hotel’s chefs. Delicious food and great fun. If I were to suggest an improvement or two, I'd ask for more activities for adults. Also, it might be easier if different taxes were not excluded from the price lists…
Stayed 3 nights in Oct 2023

10/10 Excellent

kaustuv

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our second time at Taj exotica goa and as expected we had a very relaxing and joyous stay. The staff as usual very hepful..we will definitely be back again
Stayed 3 nights in Sep 2023

10/10 Excellent

Sushanth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay here. Staff was excellent save for one individual at the reception. We arrived late to the property at midnight or so we lost about most of our first day experience there. So. We asked during checkin if there is a possibility for a late checkout. They said if there is a possibility they will accommodate us. Come checkout day this person at the reception said they don’t have availability and wanted to charge us an extra 4 grand. The money is not a big deal given what we paid already, But we did not appreciate the dishonesty here. We knew for a fact that they had availability and that the people checking in to our room were coming after our checkout. When we talked to someone else at the reception we were able to resolve this quite easily. Overall everyone else at the property were really kind considerate hospitable and helpful.
Stayed 3 nights in Sep 2023

10/10 Excellent

harry

Travelled with family
Liked: Room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Jigar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great
Stayed 2 nights in Jul 2023