Lovely hotel and room, although the room was looking a little tired in places. Great welcome from staff on arrival. I had checked in advance for a vegan breakfast and was assured this was not a problem and indeed I was given a vegan breakfast menu on check-in, which looked fab. Tried to order this at breakfast but the restaurant staff (and kitchen) acted as if they had never seen the menu before. We were then told that the Vegan Menu options of Tofu Omelette and Vegan sausages, were NOT vegan at all. And there were also no saute potatoes or hash browns available. I ended up with one mushroom, some avocado and some sliced raw tofu (unflavoured and inedible) and toast made with bread I had brought myself (gluten free and vegan). Reception staff did deduct breakfast from the bill, but the hassle we had with the restaurant staff over trying to order something vegan for breakfast really spoiled the day. For a hotel of this standard in a thriving, cosmopolitan city, I expected better. I would expect a full vegan breakfast to be available on the menu as a standard option. There is no excuse for it not being in this day and age.