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SureStay Plus Hotel by Best Western Point Richmond

2.5 star property

Photo gallery for SureStay Plus Hotel by Best Western Point Richmond

Lobby
Reception
Reception
Memory-foam beds, blackout curtains, iron/ironing board, free WiFi
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • 24/7 front desk
  • Breakfast included
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

Map
915 W Cutting Blvd, Richmond, CA, 94804
  • Marina Bay Trail
    ‪9 min walk‬
  • Richmond Museum of History
    ‪2 min drive‬
  • Riggers Loft Wine Company
    ‪5 min drive‬
  • Oakland, CA (OAK-Oakland Intl.)
    ‪40 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Memory-foam beds, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Memory-foam beds, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Memory-foam beds, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Memory-foam beds, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Bathtub

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Memory-foam beds, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Memory-foam beds, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Americas Best Value Inn Richmond San Francisco

  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping
3.5 out of 5, Good, (610)
The price is AU$136
for 1 room
includes taxes & fees
25 Feb - 26 Feb
Americas Best Value Inn Richmond San Francisco

About the area

Richmond

With a stay at SureStay Plus Hotel by Best Western Point Richmond in Richmond (Point Richmond), you'll be within a 15-minute drive of San Francisco Bay and University of California, Berkeley. .This hotel is 17 mi (27.3 km) from Moscone Convention Center and 17.1 mi (27.5 km) from Oracle Park.

What's nearby

  • San Pablo Lytton Casino - 7 min drive
  • Berkeley Marina - 10 min drive
  • University of California, Berkeley - 13 min drive
  • Pier 39 - 23 min drive
  • Alcatraz Island - 25 min drive

Getting around

  • Richmond Transit Center - 4 min drive
  • El Cerrito del Norte Station - 6 min drive
  • Oakland Intl. Airport (OAK) - 40 min drive

Restaurants

  • ‪Burger King - ‬16 min walk
  • ‪Burger King - ‬3 min drive
  • ‪Lee's Donuts - ‬3 min drive
  • ‪San Francisco Pizza and Restaurant - ‬3 min drive
  • ‪East Brother Beer Co - ‬18 min walk

About this property

SureStay Plus Hotel by Best Western Point Richmond

Hotel with free breakfast, near San Francisco Bay
SureStay Plus Hotel by Best Western Point Richmond offers 107 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Beds feature memory foam mattresses. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Richmond hotel provides complimentary wireless Internet access. Televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 107 guestrooms featuring refrigerators and microwaves. Your room comes with a memory foam bed. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and a television in a common area. Additional features at this hotel include a banquet hall and a vending machine.
A complimentary buffet breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

Chinese (Mandarin), English, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Motorhome/coach/lorry parking (free) on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM–9:00 AM

Things to do

  • Outdoor pool

Family friendly

  • Microwave
  • Outdoor pool
  • Fridge

Conveniences

  • Banquet hall
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Braille signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Memory-foam mattress

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 48-inch TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Access via exterior corridors
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The seasonal pool will be open from June 01 to September 30
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served at this property

Property is also known as

Marina Bay Inn
Marina Bay Inn Richmond
Marina Bay Richmond
SureStay Plus Hotel Best Western Point Richmond
SureStay Plus Hotel Best Western Point
SureStay Plus Best Western Point Richmond
SureStay Plus Best Western Point
SureStay Plus Hotel by Best Western Point Richmond Hotel
SureStay Plus Hotel by Best Western Point Richmond Richmond

SureStay Plus Hotel by Best Western Point Richmond Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 362 out of 1003 reviews
Rating 8 - Good. 313 out of 1003 reviews
Rating 6 - Okay. 150 out of 1003 reviews
Rating 4 - Poor. 75 out of 1003 reviews
Rating 2 - Terrible. 103 out of 1003 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Kenia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Jeffrey

Liked: Amenities, property conditions & facilities
All
Stayed 1 night in Nov 2024

2/10 Terrible

Sophia

Liked: Staff & service
Stayed 3 nights in Nov 2024

10/10 Excellent

Luis

Liked: Amenities, property conditions & facilities
Great
Stayed 1 night in Oct 2024

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Nov 2024

10/10 Excellent

Jorge

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is clean and good service.
Stayed 2 nights in Nov 2024

10/10 Excellent

Luis Angel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Meuy, Anderson

Travelled with group
Disliked: Cleanliness, staff & service, amenities
Not bad
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Stayed 3 nights in Sep 2024

4/10 Poor

Eric

Disliked: Cleanliness
Stayed 2 nights in Oct 2024

10/10 Excellent

Hongtao, Leander

Stayed 1 night in Oct 2024

8/10 Good

GILBERT

Business traveller
Liked: Room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check-in was easy the room was clean, bright and cheery. And breakfast was good
Stayed 1 night in Oct 2024

2/10 Terrible

Toria

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
This was the worst hotel I have ever stayed in in my life. The staff was not welcoming or friendly. The room unkept and run down. The floor was filthy and the only reason I knew that was because the AC unit was leaking water. The plastic curtains were ripped. The latch on the door kept sticking. The only that was decent about this room was the towels. Please run, don’t walk away from this property. Not worth $1 let alone $100. And I have yet to see my deposit paid back.
Stayed 1 night in Oct 2024

10/10 Excellent

Mirella

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Jun

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is not very quiet coz it is very close to the main road.
Stayed 2 nights in Oct 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Just off of the highway, there was a lot of traffic noise. Plus I could clearly hear the moaning and the movement of the bed upstairs. TERRIBLE. NEVER GOING THERE AGAIN.
Stayed 2 nights in Oct 2024

10/10 Excellent

John

Stayed 4 nights in Oct 2024

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They have prostitution going on in there hotel that there are aware of and the workers of the hotel love at the hotel
Stayed 2 nights in Oct 2024

8/10 Good

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could be cleaner and more put together
Stayed 1 night in Aug 2024

10/10 Excellent

Mike

Stayed 7 nights in Sep 2024

10/10 Excellent

NouRak

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the stay
Stayed 1 night in Oct 2024

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, friendly staff, clean room
Stayed 1 night in Oct 2024

10/10 Excellent

ian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
gas station next door which is nice. However they do lock the front gate after dark, you can go through the back gate in the gas station anyways
Stayed 2 nights in Sep 2024