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Continental Caribe Bay

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Continental Caribe Bay

Outdoor pool
Lobby sitting area
Terrace/patio
Standard Double Room
Lobby sitting area

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Room service
  • Gym
  • 24/7 front desk
  • Air conditioning
  • Housekeeping

Explore the area

Map
Av Heroes 171 Col. Centro, Chetumal, QROO, 77000
  • Museum of Maya Culture
    2 min walk
  • Museo de la Ciudad
    3 min walk
  • La Peninsula
    1 min walk
  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    8 min drive

Room options

View all photos for Standard Double Room

Desk, free WiFi

Standard Double Room

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Room, 1 King Bed

Desk, free WiFi

Junior Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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The price is AU$92
for 1 room
includes taxes & fees
5 Jan - 6 Jan
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About the area

Chetumal

With a stay at Continental Caribe Bay, you'll be centrally located in Chetumal, steps from Museum of Maya Culture and within a 5-minute walk of Museo de la Ciudad. .This hotel is 0.9 mi (1.5 km) from Fisherman's Fountain and 2.3 mi (3.7 km) from Santuario del Manati.

What's nearby

  • Museum of Maya Culture - 2 min walk
  • Museo de la Ciudad - 3 min walk
  • Fisherman's Fountain - 15 min walk
  • Chetumal Ferry Terminal - 18 min walk
  • Explanada de la Bandera - 19 min walk

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 8 min drive

Restaurants

  • ‪Restaurante " los Cocos - ‬2 min walk
  • ‪Brew Bar Cafe Chetumal - ‬7 min walk
  • ‪Backery & Coffee Casa Vanilah - ‬3 min walk
  • ‪Tortas y Tacos al Pastor "Don Miguel - ‬1 min walk
  • ‪La Peninsula - ‬1 min walk

About this property

Continental Caribe Bay

Hotel with free parking, steps from Museum of Maya Culture
Continental Caribe Bay offers 85 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Cable television is provided.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 85 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Enjoy recreational amenities such as an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, a reception hall, and bike parking.
Satisfy your appetite for lunch or dinner at Nah Balam, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service (during limited hours).
Featured amenities include a 24-hour front desk, luggage storage, and ATM/banking services. Planning an event in Chetumal? This hotel has 0 square feet (0 square meters) of space consisting of a conference center and 4 meeting rooms. Free self parking is available onsite.
Nah Balam - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 1 restaurant
  • Room service available

Restaurants on site

  • Nah Balam

Things to do

  • Bike parking
  • Fitness centre
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • ATM/banking services
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage

Business services

  • Conference centre
  • Meeting rooms - 4

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Upper floors accessible by stairs only
  • Wheelchair-accessible parking
  • 20 on-site accessible parking spaces
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 20

Check-out

Check-out before 1 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Capital Plaza Chetumal
Capital Plaza Hotel Chetumal
Capital Plaza Hotel
Continental Caribe Bay Hotel
Continental Caribe Bay Chetumal
Continental Caribe Bay Hotel Chetumal

Continental Caribe Bay Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 328 out of 756 reviews" "
Rating 8 - Good. 308 out of 756 reviews" "
Rating 6 - Okay. 85 out of 756 reviews" "
Rating 4 - Poor. 26 out of 756 reviews" "
Rating 2 - Terrible. 9 out of 756 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Wayne

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Clean pool. Good parking. Old building shows it age. Bathroom towels not clean.
Stayed 1 night in Sep 2024

4/10 Poor

George

Disliked: Staff & service
Run Forest RUN...
Customer service is aweful. Not friendly and too noisy. No information related to hotel..such as restuarant on site and other services.They claimed to have a gym...2 bikes that were not working...no AC abd smell is not good. I will not recommend it to my enemies
Stayed 3 nights in Sep 2024

8/10 Good

paul

Travelled with family
Liked: Cleanliness, staff & service
owner was there and immediately took care of problems we talked to her about. really interested in fixing things while we were there, rooms nice, beds comfortable, need some improvements, but overall good stay. restaurant just ok but they say making changes to improve menu.
Stayed 4 nights in Aug 2024

8/10 Good

Ceon

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good. Friendly and helpful staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

6/10 Okay

Erick

Liked: Staff & service
Hotel is in good condition but needs a little work. It was probably in better condition n when it changed ownership.
Stayed 4 nights in Apr 2024

8/10 Good

Elias

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Rosa Elida

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Alicia

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Mar 2024

10/10 Excellent

Mark

Stayed 2 nights in Mar 2024

8/10 Good

Christopher

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2024

8/10 Good

Kurt

Liked: Cleanliness, staff & service, room comfort
A bit aged but bed was comfortable. The hotel was clean but aged a bit.
Stayed 2 nights in Feb 2024

10/10 Excellent

Shumari

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very good and staff was very friendly and accomodating.
Stayed 1 night in Feb 2024

2/10 Terrible

Jasmine

Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was moldy, outdated & had absolutely no WiFi service. Not even my personal data plan worked at this hotel.
Stayed 1 night in Jan 2024

6/10 Okay

Harry

Stayed 1 night in Jan 2024

8/10 Good

Ceon

Stayed 1 night in Oct 2023

8/10 Good

Karina

Liked: Staff & service, property conditions & facilities
Every thing
Stayed 1 night in Aug 2023

10/10 Excellent

Daniel, San Bernardino

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
By the Mayan museum, downtown area.
Stayed 1 night in Jun 2023

8/10 Good

Loraine

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2023

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Harry

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay here when traveling through Chetumal.
Stayed 1 night in Apr 2023

6/10 Okay

Lidia

Travelled with family
Liked: Cleanliness, amenities
Ac was old
Stayed 2 nights in Feb 2023

10/10 Excellent

Cesar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Please tell experience
Stayed 1 night in Feb 2023

8/10 Good

Dilip

Stayed 1 night in Jan 2023

4/10 Poor

wedige

Stayed 1 night in Nov 2022