First, the customer service was fantastic. Every staff member was, at minimum, friendly and helpful, but most went above and beyond.
The condition of the hotel was okay. It appears to be an older hotel with some wear and tear in the rooms. Most of the wear appears in the bathrooms, but nothing that ruined the stay. It was small things like ripple in wallpaper and the bathroom lock being faulty.
There was a continental breakfast, but it was quite up to the standards of other Home2 Suites we've stayed at. This appears to be because it's a smaller space than other locations. The food was decent for a continental breakfast, for the most part. The breakfast sandwiches were mostly pretty good, unless you got one that had been in the heated case for awhile, in which case they were dry and hard. However, the staff did refill the case with fresh sandwiches. There is one waffle iron (most of the hotels usually have between 2 - 4). They also offered cereal, yogurt, oatmeal, milk, breads for toasting, and muffins.
We didn't use any of the onsite amenities, but they do have a pool, gym, and laundry room that we were told is free to use. The location was acceptable, but currently there is a lot of highway construction going on in the area, which had us a little confused since some exits are closed for repairs.
Overall, I wouldn't object to staying at this location again.