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Stayed here before and it doesn't disappoint. From check in straight forward and everything explained Room was aa i expected spacious clean and beds comfy. Onky disappointment is the sofa, you feel tge springs for the bed settee. Plenty off hot water for a shower etc. Abit of noise from the building works opposite but hotel can not control that. This visist breakfast was included, great variety, fresh and hot, would rather have the bacon more well done but thats my preference. Definitely stay again

What a place to stay for a week of relaxation, just what was required.

Good location

Beautiful hotel and friendly attentive staff.

Great location, excellent swimming pools. Apartment and bathroom facilities very good.

My friends & I came for a relaxing break just to spend time with each other, decompress & relieve stress. We were able to do that here because the ambiance allows for it. All the neutral tones provide that calming feeling you'd want. The crowd is more...mature. Many were the basic European couple or family & it looked like they were of retirement age. As an observation, there weren't very many of us mixed variety guest in the 30's range aside from us & a speckle of others. However, we weren't going for a party scene & we had each other so it wasn't a big deal. Many nights they had a live band & the Entertainment Coordinator was great at hyping up the crowd to dance & enjoy the vibes. There are three restaurants that require reservations so make those in advance if you can. Also be mindful that La Graciosa has a tasting menu for dinner. The all you can eat had a pretty decent turnover of new food being replaced when it first opens but when they're about to close thats when you see the dregs of what's left. If I had to complain about that it would be some of the meats could be a bit more seasoned (more of a preference issue) & I would have wished they had longer time slots for each meal session instead of feeling rushed. I knocked off a star for the service is because: 1) we were not provided the rooms we requested but they tried to compensate by giving us access to both rooms. 2) We didn't get quality CS from Rafael at the Shack. I had to go request for it. We'd return though