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Galaxy Hotel

5.0 star property

Photo gallery for Galaxy Hotel

Exterior
Outdoor pool, open 9:00 AM to 8:00 PM, pool umbrellas, pool loungers
Exterior
Free minibar, in-room safe, desk, soundproofing
Daily full breakfast (MOP 228.8 per person)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free airport shuttle
  • Bar
  • Pool
  • Parking included
  • Breakfast available
  • Spa

Explore the area

Map
Estrada da Baia de Nossa Senhora, Da Esperanca, Cotai
  • Rua do Cunha
    ‪9 min walk‬
  • Cotai Arena
    ‪9 min walk‬
  • Cotai Strip
    ‪14 min walk‬
  • Macau (MFM-Macau Intl.)
    ‪5 min drive‬

Room options

View all photos for Deluxe Resort Twin

Free minibar, in-room safe, desk, soundproofing

Deluxe Resort Twin

  • 35 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Resort King

Free minibar, in-room safe, desk, soundproofing

Deluxe Resort King

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite

Free minibar, in-room safe, desk, soundproofing

Premier Suite

  • 121 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Suite

Royal Suite | Living room

Royal Suite

  • 71 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe City Twin

Free minibar, in-room safe, desk, soundproofing

Deluxe City Twin

  • 35 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Galaxy Suite

Free minibar, in-room safe, desk, soundproofing

Galaxy Suite

  • 77 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe City King

Free minibar, in-room safe, desk, soundproofing

Deluxe City King

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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  • Hot tub
  • Spa
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4.5 out of 5, Wonderful, (1001)
The price is AU$270
for 1 room
includes taxes & fees
18 Mar - 19 Mar
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About the area

Cotai

With a stay at Galaxy Hotel in Cotai, you'll be in a shopping district, within a 15-minute walk of Rua do Cunha and Cotai Strip. .This beach hotel is 1.8 mi (2.8 km) from Galaxy Arena and 4.2 mi (6.8 km) from A-Ma Temple.

What's nearby

  • Rua do Cunha - 9 min walk - 0.8 km
  • Cotai Strip - 14 min walk - 1.2 km
  • Venetian Macao Casino - 18 min walk - 1.5 km
  • The Londoner Macao Casino - 19 min walk - 1.7 km
  • City of Dreams - 5 min drive - 3.7 km

Getting around

  • Pai Kok Station - 2 min walk
  • Zhuhai Station - 18 min drive
  • Macau Intl. Airport (MFM) - 5 min drive

Restaurants

  • ‪Don Quijote - ‬2 min walk
  • ‪Jin Yue Xuan - ‬1 min walk
  • ‪Tsui Wah Restaurant 翠華餐廳 - ‬4 min walk
  • ‪Macau Chadong 馬交茶檔 - ‬5 min walk
  • ‪Est. de Comida Portuguesa "Porto" 波爾圖 - ‬7 min walk

About this property

Galaxy Hotel

Elegant beach hotel and free water park
Galaxy Hotel offers 1449 air-conditioned accommodations, which are accessible via exterior corridors and feature free minibar items and minibars. A pillow menu is available. LCD televisions come with premium satellite channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

An outdoor pool and a children's pool are on site. Other recreational amenities include a complimentary water park, a lazy river, and a fitness center.

Children under 12 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 1449 air-conditioned rooms featuring refrigerators and free minibar items. Wired and wireless internet access is complimentary, and LCD televisions with satellite programming provide entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Take advantage of recreational opportunities offered, including a complimentary water park, an outdoor pool, and a lazy river. This hotel also features complimentary wireless internet access, concierge services, and a hair salon. The complimentary shuttle will take you to the nearby casino or shopping center.
Grab a bite at Terrazza, one of the hotel's 20 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. When you are in need of a refreshing drink, visit the swim-up bar or one of 5 bars/lounges, or 4 poolside bars. Full breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, limo/town car service, and express check-out. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is complimentary at scheduled times, and a ferry terminal shuttle is also provided at no charge.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Terrazza - This restaurant serves dinner only.
Cafe De Paris Monte-Carlo - This restaurant serves lunch and dinner. Open daily.
CHA BEI - Onsite restaurant. Open daily.
Pak Loh - This restaurant serves lunch and dinner. Open daily.
Bei Shan Lou - This restaurant serves lunch and dinner. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Indonesian, Japanese, Korean, Portuguese, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free covered self-parking on site
  • Free return airport shuttle from 10:00 AM to 8:30 PM
  • Airport shuttle at scheduled times
  • Free local area shuttle
  • Free casino shuttle
  • Free ferry terminal shuttle
  • Free shopping centre shuttle
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–10:30 AM: MOP 228.8 for adults and MOP 129.8 for children
  • 20 restaurants and 2 coffee shops
  • 4 poolside bars, 5 bars/lounges and 1 swim-up bar
  • 24-hour room service

Restaurants on site

  • Terrazza
  • Cafe De Paris Monte-Carlo
  • CHA BEI
  • Pak Loh
  • Bei Shan Lou

Things to do

  • Art gallery
  • Children's pool
  • Fitness centre
  • Free water park access
  • Lifeguards on-site
  • Outdoor pool
  • Playground
  • Shopping centre
  • Shopping
  • Spa services

Family friendly

  • Children's club
  • Children's pool
  • Free area shuttle
  • Free water park access
  • Laundry facilities
  • Lazy river
  • Outdoor pool
  • Playground
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms
  • Water slide

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference centre
  • A meeting room

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Lifeguards on site
  • Pool sunloungers
  • Pool umbrellas

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille signage
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible (may have limits)

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Towels

Entertainment

  • Digital channels
  • LCD TV
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar
  • Fridge

More

  • Access via exterior corridors
  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
According to Macau Law No. 16/2021, visitors are required to provide the incoming passenger card issued while clearing immigration. If the card could not be provided, guests are not allowed to stay.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 18 to April 17:
  • Water park

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MOP 446.2 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately MOP 228.8 for adults and MOP 129.8 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MOP 446.2 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 8:00 PM
Children under 12 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision

Property is also known as

Galaxy Hotel
Galaxy Hotel Macau
Galaxy Macau
Macau Galaxy
Galaxy Hotel Cotai
Galaxy Cotai
Galaxy Hotel Hotel
Galaxy Hotel Cotai
Galaxy Hotel Hotel Cotai

Galaxy Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 674 out of 1001 reviews
Rating 8 - Good. 272 out of 1001 reviews
Rating 6 - Okay. 31 out of 1001 reviews
Rating 4 - Poor. 13 out of 1001 reviews
Rating 2 - Terrible. 11 out of 1001 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

sin ho, PORTERVILLE

Stayed 3 nights in May 2024

10/10 Excellent

Phu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Amazing service. Went out and beyond our expectations.
Stayed 2 nights in Mar 2024

8/10 Good

nuttaphol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

YIWEN

Stayed 1 night in Feb 2024

2/10 Terrible

Mei Lai

Stayed 3 nights in Jan 2024

10/10 Excellent

Nianzhe

Stayed 1 night in Jan 2024

10/10 Excellent

Brock

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding property, with so many luxurious touches. We stayed here for our honeymoon and they went the extra mile to make it a special time for us. I will definitely be back as being winter we missed out on the amazing pool facilities
Stayed 3 nights in Jan 2024

4/10 Poor

Weisong Christian

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
餐厅、人员服务（搭帐篷，in-room dinning等）都达到5星标准，但走廊隔音以及空调、排风系统糟糕。 最差的是排风系统，明明是无烟房，却在浴室传来脓肿烟味，导致半夜11点多换房。 而且明知我们有带2岁孩童，还有这样的安排，极度失望。 应该起码免掉我们一晚的房费，因为是夜晚11点才换房，导致小孩12点才睡觉，严重影响第二天安排，送了我们一程几十块到码头的包车。 赌客比较多，半夜很多怪声。
Stayed 2 nights in Dec 2023

8/10 Good

Kam Hon

Travelled with family
Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Dec 2023

8/10 Good

Yem Choo

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Dec 2023

10/10 Excellent

Ka Kee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Omid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

yi, Brookfiled

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 2 nights in Dec 2023

10/10 Excellent

XIAO TING

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very good service. Room service attended very fast, registration counter staff are friendly & check in process is smooth & fast. We requested for early check in & baby cot, hotel accommodated all our request.
Stayed 2 nights in Nov 2023

10/10 Excellent

Twichar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023

10/10 Excellent

Man Hei

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Everything was spot on in the room, it was so attentive to see the sweets offered in the room. Staff was very welcoming and friendly, the hospitality was amazing in this hotel. However, was disappointed the swimming canal was closed in autumn time, it was actually the main reason to choose this hotel but no luck to experience it.
Stayed 1 night in Nov 2023

10/10 Excellent

Celine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Candise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Sampson Hin Chung

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxury at its finest
Stayed 1 night in Nov 2023

10/10 Excellent

YUK LAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean and tidy.
Stayed 1 night in Nov 2023

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel with great facilities. Would definitely recommend.
Stayed 3 nights in Nov 2023

6/10 Okay

ping

Disliked: Staff & service
Stayed 1 night in Nov 2023

10/10 Excellent

Kenneth, Burnaby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is excellent and the room is big, clean and luxury. Would love to stay here again.
Stayed 1 night in Nov 2023

10/10 Excellent

Bayasgalan

Liked: Cleanliness, staff & service, property conditions & facilities
Cleanliness and convenience was good for us
Stayed 1 night in Nov 2023

10/10 Excellent

max

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023