The Venetian Macao

5.0 star property

Photo gallery for The Venetian Macao

4 outdoor pools, open 8:00 AM to 8:00 PM, pool cabanas (surcharge)
Body scrubs, massages
Verona Deluxe Suite
Body scrubs, massages
4 outdoor pools, open 8:00 AM to 8:00 PM, pool cabanas (surcharge)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Free airport shuttle
  • Spa
  • Parking included
  • Pool
  • Breakfast available

Explore the area

Map
Estrada Da Baia De Nossa Senhora Da, Esperanca, S/N, Cotai, MFM
  • teamLab SuperNature Macao
    ‪3 min walk‬
  • Cotai Arena
    ‪4 min walk‬
  • Cotai Strip
    ‪9 min walk‬
  • Macau (MFM-Macau Intl.)
    ‪7 min drive‬

Room options

Royale Deluxe Cotai View Suite

  • 70 sq m
  • Sleeps 2
  • 1 King Bed

Premio Bella Suite

  • 70 sq m
  • Sleeps 2
  • 2 Queen Beds

Rialto Deluxe Suite

  • 170 sq m
  • Sleeps 2
  • 1 King Bed

Verona Deluxe Suite

  • 170 sq m
  • Sleeps 2
  • 2 Queen Beds

Premio Royale Suite

  • 70 sq m
  • Sleeps 2
  • 1 King Bed

Royale Deluxe Suite

  • 70 sq m
  • Sleeps 3
  • 1 King Bed

Bella Deluxe Suite

  • 70 sq m
  • Sleeps 2
  • 2 Queen Beds

Bella Deluxe Cotai View Suite

  • 70 sq m
  • Sleeps 2
  • 2 Queen Beds

Famiglia Suite

  • 70 sq m
  • Sleeps 2
  • 1 King Bed and 1 Twin Bunk Bed

Similar properties

About the area

Cotai

Located in Cotai, The Venetian Macao is near the airport, a 3-minute walk from teamLab SuperNature Macao and 9 minutes by foot from Cotai Strip. .This luxury hotel is 0.9 mi (1.5 km) from The Londoner Macao Casino and 1.1 mi (1.8 km) from Eiffel Tower at The Parisian Macao.

What's nearby

  • Cotai Strip - 9 min walk - 0.8 km
  • Venetian Macao Casino - 13 min walk - 1.1 km
  • The Londoner Macao Casino - 14 min walk - 1.2 km
  • City of Dreams - 16 min walk - 1.4 km
  • Eiffel Tower at The Parisian Macao - 18 min walk - 1.6 km

Getting around

  • Pai Kok Station - 4 min walk
  • Zhuhai Station - 17 min drive
  • Macau Intl. Airport (MFM) - 7 min drive

Restaurants

  • ‪Don Quijote - ‬4 min walk
  • ‪Jin Yue Xuan - ‬5 min walk
  • ‪星巴克 - ‬4 min walk
  • ‪Tsui Wah Restaurant 翠華餐廳 - ‬3 min walk
  • ‪Macau Chadong 馬交茶檔 - ‬6 min walk

About this property

The Venetian Macao

Luxury hotel with 15 restaurants and 4 outdoor pools
The Venetian Macao offers 2905 air-conditioned accommodations with safes and complimentary bottled water. 55-inch flat-screen televisions come with cable channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

This Cotai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

4 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, V SPA. Services include massages and body scrubs. The spa is open daily.
Make yourself at home in one of the 2905 air-conditioned rooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with bathtubs feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. Guests can catch a ride to nearby destinations on the complimentary area shuttle.
Enjoy Chinese cuisine at Pin Xue Xuan, one of the hotel's 15 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 3 coffee shops/cafes. Buffet breakfasts are available daily from 7:00 AM to 1:00 PM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is complimentary at scheduled times.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 1:00 PM.
Pin Xue Xuan - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
North - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Hiro by Hiroshi Kagata - This restaurant specializes in Japanese cuisine and serves dinner only. Open select days.
Jiang Nan by Jereme Leung - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open select days.
Imperial House - This restaurant specializes in Chinese cuisine and serves breakfast, lunch, and dinner. Open daily.
24-hour room service is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free covered self-parking on site
  • Free return airport shuttle from 11:00 AM to 9:00 PM
  • Airport shuttle at scheduled times
  • Free local area shuttle

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–1:00 PM: MOP 398 per person
  • 15 restaurants and 3 coffee shops
  • 24-hour room service

Restaurants on site

  • Pin Xue Xuan
  • North
  • Hiro by Hiroshi Kagata
  • Jiang Nan by Jereme Leung
  • Imperial House

Things to do

  • 4 outdoor pools
  • Fitness centre
  • Full-service spa
  • Shopping centre
  • Shopping
  • A hot tub

Family friendly

  • 4 outdoor pools
  • Children's club (surcharge)
  • Free area shuttle
  • Laundry facilities
  • Separate living room

Conveniences

  • ATM/banking services
  • Lift
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Pool cabanas (surcharge)

Spa

  • Body scrubs
  • Massages
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Front entrance ramp
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Bathrobes
  • Bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 55-inch flat-screen TV
  • TV channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
According to Macau Law No. 16/2021, visitors are required to provide the incoming passenger card issued while clearing immigration. If the card could not be provided, guests are not allowed to stay.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MOP 398 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The property reserves the right to refuse name changes on reservations.

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Venetian Macao Resort Cotai
Venetian Macao Resort
Venetian Macao Cotai
Venetian Macao

The Venetian Macao Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 628 out of 1006 reviews
Rating 8 - Good. 257 out of 1006 reviews
Rating 6 - Okay. 76 out of 1006 reviews
Rating 4 - Poor. 29 out of 1006 reviews
Rating 2 - Terrible. 16 out of 1006 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Sul King

Travelled with family
Disliked: Cleanliness
Poor maintenance
Not a good experience. Will not return and do not recommend. Room is poorly maintained. Towels are old and thin. I woke up at 3.30am with bites on both legs and on my face. So itchy. Shower head was not fully operational. Sofa bed - so thin that you can feel the metal frame.
  Bitten by some bed bugs?  Woke up itchy at 3.30m.
Towels are way too old and thin for a five star hotel.
Stayed 1 night in Dec 2024

10/10 Excellent

Chee Peng

Stayed 3 nights in Nov 2024

10/10 Excellent

Simon, Southbank

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place
Stayed 1 night in Nov 2024

10/10 Excellent

Pei Yin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Hyeonsang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s good overall.
Stayed 1 night in Dec 2024

10/10 Excellent

CAROLINA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Yong Kwong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best view and really enjoy the helpfulness and friendliness.
Stayed 4 nights in Nov 2024

10/10 Excellent

Keng Boon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Nov 2024

10/10 Excellent

Nicki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 3 nights in Nov 2024

10/10 Excellent

Donna

Travelled with family
Liked: Amenities
Great
Stayed 5 nights in Nov 2024

10/10 Excellent

SYDNEY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

4/10 Poor

Yuanfang

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Alan

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Everything was great in terms of service except we found a cockroach as we were checking out
Stayed 1 night in Nov 2024

10/10 Excellent

Winda

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very big room and the bed is real comfortable. Will definitely come back
Stayed 3 nights in Nov 2024

10/10 Excellent

Kok Chong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Kok Ming

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Live up to its reputation as premium 5 star ⭐️ hotel . From check in to check out . Staff service has been friendly and helpful . Premise is well up kept and gorgeous. We had a great time staying here for 1 night in Macau.
Stayed 1 night in Nov 2024

10/10 Excellent

Luis

Stayed 2 nights in Oct 2024

8/10 Good

Akash

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

Yee hung, New York

Liked: Cleanliness, staff & service, property conditions & facilities
have food court, restaurants inside the hotel . suitable for family.
Stayed 1 night in Nov 2024

10/10 Excellent

David, La Habra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property
Stayed 1 night in Nov 2024

8/10 Good

Edith M

Liked: Staff & service, room comfort
Stayed 3 nights in Nov 2024

6/10 Okay

Sandip

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Worst service
Service is very poor. Took 3-4 hrs for check in and allotted a room in evening 6:30 after lots of requests and follow ups. even if we were there on 3 pm. Noone for luggage pickup and transfer to a room. We have to carry it by our own. Same while check out. No one came after 3 calls for luggage pickup. Room services is also very delayed or ignored.
Stayed 2 nights in Nov 2024

8/10 Good

Anthony, Sugar Land

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stayed in may casinos in the US, Australia, and Korea, but this is the first time, we have to go thru the casino every time we get to our room in the North side. The staff don't even know the hotel well, they cant even give us the right instruction to the shuttle bus!!!
Stayed 1 night in Nov 2024

10/10 Excellent

Pakhong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service.
Stayed 2 nights in Nov 2024

8/10 Good

yanling

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in is slow. I chose to pay on site when booking, but hotel charged me before I checked in. The hotel itself is beautiful.
Stayed 2 nights in Nov 2024