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Comfort Suites Omaha East-Council Bluffs

2.5 star property

Photo gallery for Comfort Suites Omaha East-Council Bluffs

Exterior
Suite, 2 Queen Beds, Non Smoking
Lobby
Business centre
Lobby

Reviews

7.0 out of 10
Good

Popular amenities

  • Gym
  • Breakfast included
  • Hot tub
  • Pool
  • Laundry
  • 24/7 front desk

Explore the area

Map
1801 S 35th St, Council Bluffs, IA, 51501
  • Ameristar Casino Hotel at Council Bluffs
    ‪13 min walk‬
  • Mid-America Center
    ‪17 min walk‬
  • Horseshoe Council Bluffs
    ‪3 min drive‬
  • Omaha, NE (OMA-Eppley Field)
    ‪18 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Suite, 2 Queen Beds, Accessible, Non Smoking

Suite, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Interior Corridor)

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 King Bed, Accessible, Non Smoking (Interior Corridor)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 2 Queen Beds, Non Smoking

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Deluxe Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for King Suite Non Smoking

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

King Suite Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking (Pet Friendly)

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Suite, 2 Queen Beds, Non Smoking (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Country Inn & Suites by Radisson, Council Bluffs, IA

  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
4.3 out of 5, Excellent, (1007)
The price is AU$217
for 1 room
includes taxes & fees
18 Mar - 19 Mar
Country Inn & Suites by Radisson, Council Bluffs, IA

About the area

Council Bluffs

When you stay at Comfort Suites Omaha East-Council Bluffs in Council Bluffs, you'll be near the airport, a 3-minute drive from Harrah's Council Bluffs Casino and 6 minutes from Henry Doorly Zoo and Aquarium. .This hotel is 3.1 mi (5.1 km) from CHI Health Center Omaha and 3.4 mi (5.5 km) from Creighton University.

What's nearby

  • Mid-America Center - 17 min walk
  • Horseshoe Council Bluffs - 3 min drive
  • Harrah's Council Bluffs Casino - 3 min drive
  • CHI Health Center Omaha - 6 min drive
  • Henry Doorly Zoo and Aquarium - 6 min drive

Getting around

  • Omaha Station - 9 min drive
  • Eppley Field Airport (OMA) - 18 min drive

Restaurants

  • ‪Sapp Bros. Travel Center - ‬3 min drive
  • ‪Casey’s - ‬3 min drive
  • ‪Sonic Drive-In - ‬3 min drive
  • ‪Taco Bell - ‬4 min drive
  • ‪Arby's - ‬3 min drive

About this property

Comfort Suites Omaha East-Council Bluffs

Suburban hotel with free breakfast and a 24-hour fitness center
Comfort Suites Omaha East-Council Bluffs offers 66 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include sofa beds. 50-inch flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily. Renovation of all guestrooms was completed in March 2024.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
Make yourself at home in one of the 66 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include separate sitting areas and microwaves, as well as phones with free local calls.
Don't miss out on the many recreational opportunities, including an indoor pool, a hot tub, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby.
A complimentary buffet breakfast is served daily from 7:00 AM to 9:00 AM.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM–9:00 AM
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Indoor pool
  • A hot tub

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Sofa bed

Conveniences

  • Lift
  • Gift shop/newsstand
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Fireplace in reception
  • Renovated guest rooms – March 2024
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Sofa bed

Bathroom

  • Bathroom (partially open)
  • Bath or shower
  • Free toiletries
  • Hairdryer

Entertainment

  • 50-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 7:00 AM
Early check-in subject to availability
Early check-in fee: USD 30
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 30
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
4 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 30 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:30 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property

Property is also known as

Comfort Suites Council Bluffs
Comfort Suites Hotel Council Bluffs
Comfort Hotel Council Bluffs
Comfort Suites Council Bluffs Hotel
Council Bluffs Comfort Suites
Comfort Suites Council Bluffs
Comfort Suites Omaha East-Council Bluffs Hotel
Comfort Suites Omaha East-Council Bluffs Council Bluffs
Comfort Suites Omaha East-Council Bluffs Hotel Council Bluffs

Comfort Suites Omaha East-Council Bluffs Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 252 out of 1001 reviews
Rating 8 - Good. 313 out of 1001 reviews
Rating 6 - Okay. 192 out of 1001 reviews
Rating 4 - Poor. 128 out of 1001 reviews
Rating 2 - Terrible. 116 out of 1001 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Myrna

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They tried to charge us with a $250 smoking fee and a $75 pet fee. There was "cigarettes laying on the table when the maid cleaned". My friend always went outside to smoke. THERE WAS A SUPRISE FEE OF $250 PUT ON OUR CREDIT CARD, ANY WAS NEVER TOLD ABOUT A FEE FOR POSSESTION OF CIGARETTES. WE WILL BE REFUSING TO PAY. The pet is a ESA support dog 5#'s, house trained, 3y old, never barks. Never heard of being chared for a support animal ANYWHERE. We were never told there would be an extra fee when we CHECKED in. IT WAS A SUPRISE FEE PUT ON OUR CREDIT CARD. I WILL BE REFUSING TO PAY.
Stayed 3 nights in Nov 2024

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Honeymoon!!
My husband and I could not have been more happy spending our honeymoon anywhere else. Our room was immaculate, the service and hospitality five stars all the way. Richard in the breakfast room is an amazing man to talk to. We loved his conversations. They went as far as to let us use the hot tub after hours from 2 o’clock in the morning to 5 o’clock in the morning on the last night of our honeymoon. Like if you’re looking for a good place to stay this hotel is it. Already planning a stay for our daughter’s birthday.
Stayed 2 nights in Nov 2024

8/10 Good

Christopher

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You should consider putting your towels in the restroom instead of by the sink, I had to step out naked in front of my friend to get a towel, very embarrassing. Other than that it was a good stay.
Stayed 1 night in Nov 2024

2/10 Terrible

Joshua, Ottumwa

Disliked: Cleanliness, property conditions & facilities
Beds suck!!!! Left us itching although didn’t see any bugs. Doors slamming all night. Will not stay here again. Didn’t try breakfast just wanted to get out of there
Stayed 1 night in Nov 2024

6/10 Okay

Derek, Sedgwick

Stayed 1 night in Oct 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities
THERE was a mouse running across the bed and i had to ask for another room because i knew a refund would be impossible, the desk guy just kind of laughed at the situation ! This was not a scared mouse this was a long time resident of the room as it sat on the bed and looked around at us from the pillow on the bed, Nasty to walk in to with a late check in !!, we did get another room and all was ok after that but it makes you wonder ??
Stayed 2 nights in Nov 2024

6/10 Okay

rhonda

Travelled with family
Liked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Donald

Liked: Cleanliness, property conditions & facilities, room comfort
Not bad for the price.
Standard hotel. Nice hot tub. Staff friendliness could be better
Stayed 1 night in Oct 2024

10/10 Excellent

Sandra

Stayed 1 night in Oct 2024

6/10 Okay

Donald

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel itself was excellent but the service was a problem. Check in took far too long and on checkout the desk clerk lied to me. I enquirer about extending my stay and he said I could but had to book extra night through Hotels.com. I agreed because he said we could stay in our room. After booking the non refundable second night he said o had to pay extra or get a lower room.
Stayed 1 night in Oct 2024

8/10 Good

Dawneen

Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
It's a budget hotel, so if course it could use some fresh paint and updating, but it was very clean, the staff was super friendly and helpful, and the breakfast was great!
Stayed 1 night in Oct 2024

10/10 Excellent

Brian, FARGO

Travelled with family and small children
Liked: Cleanliness
Close to a lot of things to do
Stayed 2 nights in Oct 2024

10/10 Excellent

Martin

Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Ann

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Oct 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was really nice! Very happy with our stay!
Stayed 2 nights in Oct 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Alexandra

Travelled with family, Business traveller, Travelled with pets
Disliked: Staff & service
The front desk agent gave us no dirertion towards our room or what side of the building would be easiest to get there. We were provided with no info on when breakfast started or ended or any other amenities provided.
Stayed 1 night in Oct 2024

2/10 Terrible

Jessica

Stayed 1 night in Sep 2024

4/10 Poor

Karen, Anaheim

The property is very run down and a cost of paint is not going to fix it. My room was horrible and I had to move because the A/C smelled like it was on fire.Luckily the girl on duty helped me move but then other guests were knocking on my door asking if food was delivered to me. Weird.
Stayed 1 night in Oct 2024

6/10 Okay

Raeann, Fargo

Business traveller
Was a good stay.
Stayed 1 night in Oct 2024

10/10 Excellent

John

Stayed 1 night in Aug 2024