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Western Inn

2.5 star property

Photo gallery for Western Inn

Lobby
Indoor pool
Front of property
Hallway
Standard Room, 1 King Bed

Reviews

6.2 out of 10

Popular amenities

  • Breakfast included
  • Pool
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
1842 Madison Ave., Council Bluffs, IA, 51503
  • Horseshoe Council Bluffs
    ‪5 min drive‬
  • Mid-America Center
    ‪5 min drive‬
  • Henry Doorly Zoo and Aquarium
    ‪9 min drive‬
  • Omaha, NE (OMA-Eppley Field)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 28.0 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Council Bluffs

When you stay at Western Inn in Council Bluffs, you'll be in the suburbs, within a 10-minute drive of Henry Doorly Zoo and Aquarium and Harrah's Council Bluffs Casino. .This hotel is 8.9 mi (14.3 km) from Charles Schwab Field Omaha and 8 mi (12.9 km) from CHI Health Center Omaha.

What's nearby

  • Horseshoe Council Bluffs - 5 min drive - 7.4 km
  • Mid-America Center - 5 min drive - 7.8 km
  • Harrah's Council Bluffs Casino - 8 min drive - 11.3 km
  • Henry Doorly Zoo and Aquarium - 9 min drive - 12.3 km
  • Charles Schwab Field Omaha - 11 min drive - 14.8 km

Getting around

  • Omaha Station - 10 min drive
  • Eppley Field Airport (OMA) - 17 min drive

Restaurants

  • ‪Starbucks - ‬6 min walk
  • ‪Casey's - ‬6 min walk
  • ‪Travelcenters Of America - ‬4 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪McDonald's - ‬10 min walk

About this property

Western Inn

Suburban hotel with free breakfast and a 24-hour front desk
Western Inn offers 51 accommodations with hair dryers and complimentary toiletries. Televisions come with premium cable channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an indoor pool.
Make yourself at home in one of the 51 guestrooms featuring microwaves. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Partially open bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless internet access and a television in a common area.
A complimentary continental breakfast is included.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
Guests are offered a complimentary continental breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Indoor pool
  • Library
  • TV in common areas

Family friendly

  • In-room microwave
  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • No lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 1:30 AM
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Western Council Bluffs
Western Inn Council Bluffs
Western Inn
Western Inn Hotel
Western Inn Council Bluffs
Western Inn Hotel Council Bluffs

Western Inn Reviews

Reviews

6.2
Rating 10 - Excellent. 193 out of 1000 reviews
Rating 8 - Good. 263 out of 1000 reviews
Rating 6 - Okay. 174 out of 1000 reviews
Rating 4 - Poor. 165 out of 1000 reviews
Rating 2 - Terrible. 205 out of 1000 reviews

6.2/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Don

Liked: Cleanliness, staff & service, property conditions & facilities
Easy in and out. Dog friendly.
Stayed 1 night in Mar 2025

8/10 Good

Matt

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Great hotel and amenities for the price. I will definitely stay there again when in the area.
Stayed 1 night in Mar 2025

8/10 Good

Keith

Stayed 1 night in Feb 2025

6/10 Okay

Jordan

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Peaceful,affordable, convenient.
Stayed 1 night in Feb 2025

8/10 Good

Tabithia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone is super nice and fast.
Stayed 2 nights in Feb 2025

8/10 Good

Larry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value. Friendly staff.

Stayed 2 nights in Feb 2025

4/10 Poor

Ammon

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cheap for a reason.

Holes in the walls. Very out dated. Pool closed. Continental breakfast has six options waffles plain bagel white and wheat bread cereal and yogurt.
Stayed 1 night in Feb 2025

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and out of the way.
Stayed 1 night in Jan 2025

4/10 Poor

Jorge

Stayed 2 nights in Jan 2025

10/10 Excellent

gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best

Best hotel
Stayed 2 nights in Jan 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Window was broken and honestly the he guy was totally creepy and kept making comments about my friend leaving n being there at all like not sure why I'm allowed to have a visitor even if I'm the only one there I left at 7 am and the guy tried charging me another 100$ after I left for no reason that room was in better condition then when I showed up .... I'm very unhappy
Stayed 1 night in Jan 2025

10/10 Excellent

Tina

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. Staff was very friendly, our room was clean and comfortable. Will definitely stay there again our next trip!
Stayed 2 nights in Jan 2025

10/10 Excellent

Missy

Liked: Cleanliness, staff & service, property conditions & facilities
Very Friendly
Stayed 1 night in Nov 2024

8/10 Good

Cristal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Keith

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Affordable. Quiet and safe
Stayed 1 night in Jan 2025

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

gary

Stayed 2 nights in Dec 2024

8/10 Good

Debbie

Stayed 1 night in Nov 2024

4/10 Poor

Kathleen

Liked: Staff & service
Stayed 1 night in Nov 2024

6/10 Okay

kaylarae

Stayed 1 night in Jul 2024

8/10 Good

William

Stayed 1 night in Nov 2024

6/10 Okay

Tyler

Disliked: Cleanliness, property conditions & facilities
Window was broken tub didnt drain very well there was piss on the floor in bathroom
Stayed 1 night in Nov 2024

2/10 Terrible

Stephanie

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I checked in at the front desk, I was charged again for the room I had booked online & paid for at that time, at that time I was informed that my card would be on file for incidentals, I was not told that they were charging my card $200 for said incidentals at check in I requested a late ✔️ out of noon & was told that was fine & would not be an issue. Once I was in the room I found the TV did not work, & talked to the night clerk & asked to be moved to another room with a working TV. Was then told no, they could not move me, & they were sorry about the TV not working but I was more of less just out of luck. In the morning, I was sleeping and the house keeper let himself into the room, then told me check out was at 11, it was 10:50 at this time. The front desk called the room reminding me that check out is at 11, and I reminded him that I was a late check out for noon. While on the phone with the clerk/owner I addressed the issue of the TV not working and was wanting to be compt for the room and the inconvenience for not having a TV that was in working condition. The owner/ clerk had then Started to argue with me, I hung up the phone. 2 minutes later he was knocking at the door, & when I answered the door, he pushed himself into the room, & continued to want to argue about my request to have my room compt'ed & that if this was an issue I should have said so at ✔️ in. I felt bullied as well as attacked. I left the motel @11:20 am. Very upset, my personal space violated.
Stayed 1 night in Nov 2024