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Fiesta Americana Cozumel All Inclusive

4.0 star property

Photo gallery for Fiesta Americana Cozumel All Inclusive

2 outdoor pools, open 8:00 AM to 8:00 PM, free pool cabanas
Snorkelling
Deluxe Room, 2 Double Beds, Non Smoking, Ocean View
Sundeck
Sundeck

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Bar
  • Room service
  • Pool
  • 24/7 front desk

Explore the area

Map
Carretera A Chankanaab Km 7 5, Cozumel, QROO, 77600
  • Chankanaab National Park
    ‪18 min walk‬
  • Chankanaab Beach Adventure Park
    ‪19 min walk‬
  • Paradise Beach
    ‪8 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪22 min drive‬

Room options

View all photos for Suite, 3 Bedrooms, Non Smoking (Imperial)

Free minibar, in-room safe, blackout curtains, iron/ironing board

Suite, 3 Bedrooms, Non Smoking (Imperial)

  • Ocean view
  • 176 sq m
  • Sleeps 10
  • 2 King Beds, 2 Double Beds and 1 Twin Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking (Master)

Free minibar, in-room safe, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking (Master)

  • Ocean view
  • 79 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms

Free minibar, in-room safe, blackout curtains, iron/ironing board

Family Suite, 2 Bedrooms

  • Ocean view
  • 119 sq m
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Ocean View

Deluxe Room, 1 King Bed, Non Smoking, Ocean View

Deluxe Room, 1 King Bed, Non Smoking, Ocean View

  • Ocean view
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Master Suite with Plunge Pool, 1 King

Master Suite with Plunge Pool, 1 King

Master Suite with Plunge Pool, 1 King

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Governor)

Free minibar, in-room safe, blackout curtains, iron/ironing board

Suite (Governor)

  • Ocean view
  • 37 sq m
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Ocean View

Deluxe Room, 2 Double Beds, Non Smoking, Ocean View

Deluxe Room, 2 Double Beds, Non Smoking, Ocean View

  • Ocean view
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite, 3 Bedrooms, Private Pool

Free minibar, in-room safe, blackout curtains, iron/ironing board

Family Suite, 3 Bedrooms, Private Pool

  • 119 sq m
  • Sleeps 10
  • 2 King Beds and 2 Double Beds

View all photos for Honeymoon Suite

Honeymoon Suite | Air conditioning

Honeymoon Suite

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Outdoor pool, open 8:00 AM to 7:00 PM, free pool cabanas, pool umbrellas

The Explorean Cozumel - All Inclusive

  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
4.5 out of 5, Wonderful, (561)
The price is AU$773
for 1 room
includes taxes & fees
17 Apr - 18 Apr
The Explorean Cozumel - All Inclusive

About the area

Cozumel

Located in Cozumel, Fiesta Americana Cozumel All Inclusive is by the sea, a 2-minute drive from Chankanaab National Park and 8 minutes from Paradise Beach. .This all-inclusive property is 4.7 mi (7.5 km) from Playa Mia Grand Beach and Water Park and 6.6 mi (10.6 km) from San Francisco Beach.

What's nearby

  • Chankanaab National Park - 18 min walk - 1.5 km
  • Chankanaab Beach Adventure Park - 19 min walk - 1.6 km
  • Paradise Beach - 8 min drive - 6.4 km
  • Playa Mia Grand Beach and Water Park - 8 min drive - 7.6 km
  • San Francisco Beach - 12 min drive - 10.6 km

Getting around

  • Cozumel Intl. Airport (CZM) - 22 min drive

Restaurants

  • ‪Puerta Maya - ‬7 min drive
  • ‪Margaritaville - ‬7 min drive
  • ‪Three Amigos Cozumel - ‬6 min drive
  • ‪Pancho's Backyard - ‬7 min drive
  • ‪Bar Mandy - ‬7 min drive

About this property

Fiesta Americana Cozumel All Inclusive

Beach property with 2 outdoor pools, near Chankanaab National Park
Fiesta Americana Cozumel All Inclusive offers 102 air-conditioned accommodations with free minibar items and safes. Rooms open to furnished balconies. 42-inch LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Additionally, rooms include irons/ironing boards and ceiling fans. Change of towels and change of bedsheets can be requested. Cribs/infant beds (complimentary) and rollaway/extra beds (complimentary) are also available. A nightly turndown service is provided and housekeeping is offered daily.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Make yourself at home in one of the 102 air-conditioned rooms featuring free minibar items and LCD televisions. Rooms have private furnished balconies. Cable television is provided for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a fitness center, and bicycles to rent. Additional features at this property include complimentary wireless internet access, concierge services, and an arcade/game room.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy Italian cuisine at Rosato, one of the property's 7 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges.

Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Cozumel? This property has 1560 square feet (145 square meters) of space consisting of a conference center and a meeting room. Free self parking is available onsite.
Rosato - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar.
El Mexicano - This fine-dining restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Peninsula - This fine-dining restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Cevicheria - Overlooking the pool, this seafood restaurant specializes in seafood and serves lunch only. Guests can enjoy drinks at the bar. Open select days.
Vina del Mar - Overlooking the pool, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Water activities

Snorkeling

Land activities

Fitness facilities

Lessons/classes/games

Aerobics
Cooking
Dancing
Water fitness

Entertainment

Onsite entertainment and activities

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Cevicheria
  • El Mexicano
  • Peninsula
  • Rosato
  • Vina del Mar

Things to do

  • 2 outdoor pools
  • Air hockey
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Foosball table
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Playground
  • Snorkelling
  • TV in common areas
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • Free cot
  • Free rollaway/extra bed
  • In-room babysitting
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (1,560 square foot of space)
  • Meeting room

Outdoors

  • Free pool cabanas
  • Garden
  • In a national park
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 44 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 3.93 per accommodation, per night
  • Sanitation services: USD 04.09 per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cozumel Fiesta Americana
Fiesta Americana Cozumel All Inclusive All-inclusive property
Fiesta Americana All Inclusive Cozumel
Fiesta Americana Cozumel
Fiesta Americana Cozumel All Inclusive
Fiesta Cozumel
Fiesta Americana Cozumel All Inclusive Hotel Cozumel
Fiesta Americana Cozumel Dive Resort
Fiesta Americana Cozumel All Inclusive Hotel
Fiesta Americana Cozumel All Inclusive
Hotel Fiesta Americana Cozumel - All Inclusive Cozumel
Cozumel Fiesta Americana Cozumel - All Inclusive Hotel
Hotel Fiesta Americana Cozumel - All Inclusive
Fiesta Americana Cozumel - All Inclusive Cozumel
Fiesta Americana All Inclusive Hotel
Fiesta Americana All Inclusive
Fiesta Americana All Inclusive
Fiesta Americana Cozumel All Inclusive Cozumel
Fiesta Americana Cozumel All Inclusive All-inclusive property

Fiesta Americana Cozumel All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 503 out of 1014 reviews
Rating 8 - Good. 278 out of 1014 reviews
Rating 6 - Okay. 128 out of 1014 reviews
Rating 4 - Poor. 62 out of 1014 reviews
Rating 2 - Terrible. 43 out of 1014 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Marja R

Stayed 5 nights in Dec 2024

10/10 Excellent

Mona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small and safe.
Stayed 4 nights in Dec 2024

10/10 Excellent

Carl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kids should kit be allowed at swim up bar. It is a bar for god sake and as an adult I had no room at the swim up bar. Kinda crazy. The pool is large let them use the rest. That being said bar tender should be at the pool side you had to beg for him to serve you from the upper level. Other than that place was great
Stayed 1 night in Dec 2024

6/10 Okay

Melanie

Travelled with family, Travelled with group
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
The Good: You can snorkel from the property, but bring your own. They do not have gear to borrow or rent. The rooms are nice sized. Miguel at the pool gave us great service! The Cons: The rooms were a little damp and musty. There aren't many activities going on during the day. The biggest problem was they did not explain the VIP resort credit from Expedia when we checked in. We thought we could use it all at once in the spa, but when we tried to use it the day before we left, we were told that you can only use so much per day, so we lost most of resort credit that we would have used differently had we known. Plus, we spent money out of pocket that we shouldn't have had to. That should be clear either on Expedia's site or when you check in. It's almost like they don't tell you on purpose so you lose it. Marisol who was a manager in Guest Services was kind of rude and condescending when we questioned them about the credit. She seemed like because we booked through Expedia that we weren't important to them and told us it was our fault that we lost the credit. She insisted that her people explained the credit to us at check in, but they did not. In fact, at check in we had to ask about the credit and they just handed us some papers and said oh yes, here it is. We had another family in our party who also did NOT get it explained to them. We've had resort credit before and have NEVER had trouble using it. This was the first time.
Stayed 5 nights in Dec 2024

4/10 Poor

Jason

Disliked: Cleanliness, property conditions & facilities

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice entertainment, good staff, nic snorkeling from beach, good ceviche,, relaxed
Stayed 5 nights in Nov 2024

8/10 Good

HALEY

Liked: Cleanliness, staff & service, amenities
I like the small property and the ability to snorkel in amazing waters right out front. I love the service around the chairs and cabanas in front of the ocean. Alberto was very attentive and amazing! I was offered a snorkle tour right down the road for the fact that the pool was under construction and I thought this was a nice offer. The room was very clean and standard. The lampshade between double beds needs to be removed because it's got mold on it. Room service was good food and quick. The seafood restaurant by the water is great! Loved the ceviche and fish tacos! I will be back!
Stayed 6 nights in Dec 2024

6/10 Okay

Amy

Travelled with partner
Liked: Cleanliness, staff & service
Staff was very friendly. Smooth check in process, Food was excellent and we felt safe at this resort. The pool was under construction and it was loud during the day. Wish we knew about the pool construction beforehand. We booked here to enjoy the swim up bar and not only was the pool unavailable the noise was all day long!
Stayed 5 nights in Nov 2024

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Veronica, Tijuana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, good service. Lacks more dining hours for an all inclusive hotel.
Stayed 2 nights in Nov 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
15 minute drive to down town,the only down side during my stay main swimming pool not available due to remodel and also the elevator closed to my unit was undergoing an upgrade,the noise was moderate. Staff was very friendly.overall we had a good experience.
Stayed 1 night in Nov 2024

6/10 Okay

Timothy

Stayed 1 night in Oct 2024

8/10 Good

Calvin Leo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. Lamp shade needed to be replaced. It was stained and looked dirty. The toilet area was very small and the door hits the toilet.
Stayed 5 nights in Nov 2024

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

6/10 Okay

yoshifusa

Liked: Cleanliness, staff & service
Stayed 4 nights in Nov 2024

10/10 Excellent

Ronald

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
We have been coming here for over two decades, so obviously love it. It is located out of town, and is relatively small, so is nice and quiet. There are evening shows, but they were over before we went to bed, so didn’t disturb us. The staff were without exception excellent. We are not “foodies” but enjoyed all the options (although as Americans, we have learned to pack extra chocolates when traveling out of the country!). Non-alcoholic beer was finally available! The best part is the snorkeling that is available right in front of the resort. Our diving company, Dive With Cristina, picked us up at the pier right by the breakfast buffet. Potential negatives: it is out of town so you need a car or ride to go anywhere else. Currently (November 2024) the pools are closed for major renovations. A snorkeling tour was provided as compensation. We initially had no hot water in the shower but this was fixed. One elevator was out of service but we used the stairs anyway. The hotel is a little “tired” and could use some paint. I had to think hard to come up with these “problems”. Over the decades, we have stayed at five other resorts on Cozumel or the Riviera Maya. This remains our favorite by far. I would go back today if I could.
Stayed 8 nights in Nov 2024

6/10 Okay

James H

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Food was great. Staff were friendly. However, the main pool was closed for our entire stay. We were not notified of the amenities being closed and were not given an option of changing our booking to a later date when the pool would be opened. We were not offered a discounted future stay because of the closure.
Stayed 3 nights in Nov 2024

10/10 Excellent

Regina, San mateo

Stayed 9 nights in Sep 2024

4/10 Poor

Richard A

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Hotel is run down . Staff is good. The owners need a huge re modeling if they want people to come back. The food at the Mexican restaurant was awful.
Stayed 5 nights in Oct 2024

10/10 Excellent

Brandon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly and provided excellence service. The property was nice and had amazing views of the ocean. Despite a hurricane causing the beach to close we still had a great time and the hotel did an amazing job keeping up safe and entertained.
Stayed 4 nights in Oct 2024

10/10 Excellent

Roberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel, good view and the staff are friendly. Very limited options in food and restaurants
Stayed 2 nights in Oct 2024

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

Cynthia R

Stayed 4 nights in Sep 2024

10/10 Excellent

MICHELLE, New Brighton

Travelled with group
Liked: Cleanliness, staff & service
This property is a bit outdated, but a very fun place to stay. Staff was awesome. They went above and beyond. I would definitely stay there again.
Stayed 4 nights in Sep 2024

6/10 Okay

Francisco, manhattan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Sep 2024