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El Dorado Hotel

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for El Dorado Hotel

Front of property - evening/night
Executive Single Room
Reception
Spa
Executive Double Room

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Spa
    Spa
  • Parking included
    Parking included
  • Room service
    Room service
  • Breakfast included
    Breakfast included

Explore the area

Map
Gran Colombia 7-87 y Luis Cordero, Cuenca, Azuay
  • Calderon Park
    2 min walk
  • New Cathedral of Cuenca
    4 min walk
  • Plaza Rotary Market
    5 min walk
  • Cuenca (CUE-Mariscal Lamar)
    5 min drive

Room options

View all photos for Executive Double Room

Premium bedding, memory-foam beds, minibar, in-room safe

Executive Double Room

  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Twin Room

Premium bedding, memory-foam beds, minibar, in-room safe

Executive Twin Room

  • 25 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Single Room

Executive Single Room | View from room

Executive Single Room

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Reception

Santa Lucia House - Forum

Breakfast included
Parking included
Free WiFi
Business services
4.6 out of 5, Wonderful, (360)
The price is AU$75
for 1 night
includes taxes & fees
9 Dec - 10 Dec
Santa Lucia House - Forum

About the area

Cuenca

With a stay at El Dorado Hotel, you'll be centrally located in Cuenca, steps from Calderon Park and within a 5-minute walk of New Cathedral of Cuenca. .This hotel is 0.4 mi (0.7 km) from Plaza Rotary Market and 0.5 mi (0.8 km) from Río Tomebamba & Calle Larga.

What's nearby

  • Calderon Park - 2 min walk - 0.2 km
  • New Cathedral of Cuenca - 4 min walk - 0.3 km
  • Río Tomebamba & Calle Larga - 10 min walk - 0.9 km
  • Alejandro Serrano Aguilar Stadium - 18 min walk - 1.5 km
  • Mall del Rio - 6 min drive - 3.4 km

Getting around

  • 14n - Antonio Borrero Station - 2 min walk
  • Gaspar Sangurima Tram Station - 7 min walk
  • Cuenca (CUE-Mariscal Lamar) - 5 min drive

Restaurants

  • ‪Negroni - ‬3 min walk
  • ‪El Confesionario - ‬3 min walk
  • ‪Hot Dog del Tropical - ‬5 min walk
  • ‪Balcon Quiteño - ‬5 min walk
  • ‪Raymipampa - ‬3 min walk

About this property

El Dorado Hotel

Art Deco Cuenca hotel in Downtown Cuenca with free breakfast
El Dorado Hotel offers 52 accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Memory foam beds feature premium bedding. LED televisions come with premium satellite channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

This Cuenca hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a sauna and a 24-hour fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 52 guestrooms featuring minibars and LED televisions. Your memory foam bed comes with premium bedding. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Be sure to enjoy recreational amenities including a sauna and a 24-hour fitness center. Additional features at this Art Deco hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy Asian cuisine at Goda, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). A complimentary buffet breakfast is served daily.
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast each morning.
Goda - This restaurant specializes in Asian cuisine. Guests can enjoy drinks at the bar.
Fogo Grill and Bar - Onsite restaurant. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free secured, covered self-parking on site
  • On-site parking includes off-street options

Food and drink

  • Free buffet breakfast available daily
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Goda
  • Fogo Grill and Bar

Things to do

  • 24-hour fitness centre
  • Sauna
  • Spa services
  • Steam room

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Massages

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Free cots/infant beds
  • Heating
  • Memory-foam mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • LED TV
  • Premium channels
  • Satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

El Dorado Cuenca
El Dorado Hotel Cuenca
El Dorado Hotel Hotel
El Dorado Hotel Cuenca
El Dorado Hotel Hotel Cuenca

El Dorado Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 116 out of 174 reviews" "
Rating 8 - Good. 32 out of 174 reviews" "
Rating 6 - Okay. 15 out of 174 reviews" "
Rating 4 - Poor. 4 out of 174 reviews" "
Rating 2 - Terrible. 7 out of 174 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Walter

Stayed 1 night in Jul 2024

8/10 Good

CL

Stayed 4 nights in May 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice as always
Stayed 2 nights in Feb 2024

6/10 Okay

Anna

Liked: Cleanliness
Disliked: Property conditions & facilities
Staff are nice and the hotel is clean and elegant. But the rooms are very small and all equipment (everything from the gym to the hairdryers) is ancient and on its last legs.
Stayed 3 nights in Dec 2023

10/10 Excellent

Donald

Stayed 3 nights in Aug 2023

6/10 Okay

Arturo

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Great location, within walking distance of most landmarks. However, I experienced issues with hot water during my stay. Additionally, there was an excessive use of spray (either bug spray or cleaning spray) in the elevator and corridors, resulting in an overpowering smell.
Stayed 3 nights in Aug 2023

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very close to Cuenca's Square. The rooms are well designed and the staff is very professional and courteous...
Stayed 3 nights in Aug 2023

8/10 Good

Emilia, Quito

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
El staff muy agradable, pienso que deberían tener una tarifa especial en este momento mientras el ascensor principal esta en mantenimiento pues si es incómodo movilizarse en el ascensor de carga. Pero fue una buena estadía, si volveríamos
Stayed 1 night in Aug 2023

2/10 Terrible

Rick

I paid for a room with a city view. You know the ones like on their pictures. I was put into a room that was the size of a closet. So I complained and showed him what I paid for and then I got a room with a view a rooftops nothing else. And then I was charged on the way out for things. I didn’t even use like the alcohol that I don’t drink.. if you read this, I think you can figure out the rest!
Stayed 3 nights in Jun 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 3 nights in May 2023

10/10 Excellent

javier

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Older but well maintained. Close to shopping and dinning.
Stayed 2 nights in Apr 2023

4/10 Poor

Jorge

Travelled with family
Disliked: Cleanliness, staff & service, amenities
I will not return, there are better options around
Stayed 2 nights in Apr 2023

10/10 Excellent

John

Travelled with partner
Liked: Staff & service, property conditions & facilities
The staff went above and beyond during are extended stay to make sure we were comfortable. I was there for eye surgery and they made sure my stay was as smooth as possible.
Stayed 2 nights in Feb 2023

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room service food from Goda was excellent …
Stayed 3 nights in Jan 2023

10/10 Excellent

Rafaele

Stayed 2 nights in Feb 2023

2/10 Terrible

Victoria

Stayed 1 night in Jan 2023

10/10 Excellent

Alvin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent choice
Excellent stay for many reasons. Great staff, great location, excellent breakfast, close to all restaurants and shops, safe.
Stayed 2 nights in Dec 2022

8/10 Good

Gregory

10/10 Excellent

Michael

6/10 Okay

Paul

Stayed 1 night in Nov 2022

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent service
Stayed 3 nights in Oct 2022

10/10 Excellent

Franklin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy exelente
Stayed 2 nights in Oct 2022

2/10 Terrible

Pedro

Travelled with family, Business traveller
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
They charge me more for what I paid to Expedía
Stayed 1 night in Sep 2022

10/10 Excellent

Debbani

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located and well maintained property with excellent staff.
Stayed 2 nights in Aug 2022

2/10 Terrible

luz

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy insatisfecha, mala atención, baños sucios con pelos,habitacion muy pequeña, mucho ruido, desayuno limitado no muy bueno no recomendable
Stayed 1 night in Jul 2022