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Room type Options Nightly price Book
Standard Double Room
11 square metres
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Standard Twin Room
15 square metres
2 Double Beds
Room sleeps 4 guests
(up to 2 children)
Select dates to see price
Standard Single Room
11 square metres
1 Twin Bed
Room sleeps 1 guest
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Cuenca hotel in Cuenca Historic Center with free breakfast and a 24-hour front desk

Popular property highlights

Breakfast included
Free WiFi
Laundry facilities
Smoke-free property
24-hour front desk

A stay at Hotel Casa San Rafael places you in the heart of Cuenca, steps from Esqueletologia Museum and 3 minutes by foot from San Blas Park. This hotel is 0.3 mi (0.5 km) from New Cathedral of Cuenca and 0.4 mi (0.6 km) from Civic Plaza.

Stay in one of 13 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.

Make use of convenient amenities such as complimentary wireless internet access, a fireplace in the lobby, and tour/ticket assistance.

Take advantage of the hotel's room service (during limited hours). A complimentary English breakfast is served daily from 7:30 AM to 10:00 AM.

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Languages spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Total number of rooms - 13
  • Number of floors - 3
  • Number of buildings/towers - 1
  • Airport transport (surcharge)
  • Fireplace in lobby
  • Coffee/tea in common areas
  • Laundry facilities
  • Free breakfast
  • Safe-deposit box at front desk
  • Multilingual staff
  • 24-hour front desk
  • Smoke-free property
  • Tours/ticket assistance
  • Free WiFi
  • Year Built – 1920
  • Daily
  • Luggage storage
  • Offsite parking reservations required
  • Free English breakfast
  • Distance from property (ft) 66
  • Distance from property (metres) 20
  • Wheelchair accessible: No

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • Spanish

Parking

Offsite parking reservations required

Room Amenities

Hotel Casa San Rafael offers 13 accommodations with safes and complimentary toiletries. Each accommodation is individually decorated. Beds feature down comforters. LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads. This Cuenca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages, hypo-allergenic bedding, and hair dryers can be requested. Housekeeping is provided daily.

  • Room service (limited hours)
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Private bathroom
  • Free toiletries
  • In-room safe
  • Desk
  • Soundproofed rooms
  • In-room massage available
  • Shower only
  • Hair dryer (on request)
  • Cable TV service
  • Free WiFi
  • Down comforter
  • Individually decorated
  • LCD TV
  • Rainfall showerhead
  • Separate bedroom
  • Towels provided
  • Linens provided
  • Number of bedrooms: 1
  • Number of beds 1

Where to Eat

A complimentary English breakfast is served each morning between 7:30 AM and 10:00 AM.

Room service (during limited hours) is available.

Nearby Things to do

  • Ecotours nearby

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-in time ends at midnight

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 8 years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets or service animals allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

No rollaway/extra beds available

No cots (infant beds) available

No lifts

Children stay free

Parking height restrictions apply

Service animals not allowed

Debit cards

Staffed front desk

Carbon monoxide detector

Smoke detector

Security system

Children stay free - maximum age 8

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is not available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Property confirms they are implementing enhanced cleaning measures

gap period enforced between guest stays 24 hours

Property confirms they are implementing guest safety measures

Contactless check-out is available

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: 10 percent
  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 20 per person (roundtrip)
  • Airport shuttle fee per child: USD 10 (roundtrip), (from 6 to 12 years old)
  • Nearby parking fee: USD 13 per day (66 ft away)
  • Credit card charges are subject to a surcharge of 8 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Hotel Casa San Rafael Hotel
  • Casa San Rafael Cuenca
  • Hotel Casa San Rafael
  • Hotel Casa San Rafael Cuenca
  • Hotel Casa San Rafael Cuenca
  • Hotel Casa San Rafael Hotel Cuenca

We should mention

Children 8 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast.

Only registered guests are allowed in the guestrooms.

No pets and no service animals are allowed at this property.

Alcohol is not permitted at this property.

Parking height restrictions apply.

Contactless check-out is available.

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