Holiday Inn Express Hotel & Suites Cuernavaca, an IHG Hotel

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Hotel & Suites Cuernavaca, an IHG Hotel

Exterior
Exterior
Property amenity
Exterior
Property amenity

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Gym
  • Pool
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
Avenida Morelos Sur 133, Barrio De Chipitlan, Cuernavaca, MOR, 62070
  • Cuernavaca Golf Club
    3 min drive
  • Robert Brady Museum
    3 min drive
  • Cuauhnahuac Regional Museum
    4 min drive
  • Cuernavaca, Morelos (CVJ-General Mariano Matamoros)
    21 min drive

Room options

Standard Room, 2 Double Beds

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed

  • 38 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room

  • 28 sq m
  • Sleeps 2
  • 2 Queen Beds OR 1 King Bed

Suite, 2 Double Beds (Governor)

  • 95 sq m
  • Sleeps 8
  • 2 Double Beds

Similar properties

About the area

Cuernavaca

Located in Cuernavaca, Holiday Inn Express Hotel & Suites Cuernavaca, an IHG Hotel is in the suburbs, within a 5-minute drive of Plaza de Armas and Cuernavaca Golf Club. .This eco-certified hotel is 1.5 mi (2.4 km) from Robert Brady Museum and 1.6 mi (2.6 km) from Juarez Garden.

What's nearby

  • Cuernavaca Golf Club - 3 min drive
  • Cuernavaca Cathedral - 3 min drive
  • Cuauhnahuac Regional Museum - 4 min drive
  • Tabachines Golf Club - 5 min drive
  • Forum Cuernavaca - 5 min drive

Getting around

  • Benito Juarez International Airport (MEX) - 90 min drive

Restaurants

  • ‪Los Vikingos - ‬8 min walk
  • ‪Restaurante Puerto Pacífico - ‬17 min walk
  • ‪Little Caesars Pizza - ‬5 min walk
  • ‪Taquería el Circo - ‬3 min walk
  • ‪Cinnamon Veggie - ‬17 min walk

About this property

Holiday Inn Express Hotel & Suites Cuernavaca, an IHG Hotel

Eco-certified hotel with a fitness center and a 24-hour front desk
Holiday Inn Express Hotel & Suites Cuernavaca, an IHG Hotel offers 124 air-conditioned accommodations with safes and coffee/tea makers. 30-inch plasma televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Cuernavaca hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 124 air-conditioned rooms featuring plasma televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Don't miss out on recreational opportunities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access and a vending machine.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Cuernavaca? This hotel has 560 square feet (52 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Conference space (560 square feet)
  • A meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 30-inch plasma TV
  • TV channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Cuernavaca
Holiday Inn Express Hotel Cuernavaca
Holiday Inn Express Hotel Suites Cuernavaca
Inn Express Cuernavaca
Holiday Inn Express Hotel Suites Cuernavaca
Holiday Inn Express Hotel Suites Cuernavaca an IHG Hotel

Holiday Inn Express Hotel & Suites Cuernavaca, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 600 out of 1001 reviews" "
Rating 8 - Good. 318 out of 1001 reviews" "
Rating 6 - Okay. 49 out of 1001 reviews" "
Rating 4 - Poor. 17 out of 1001 reviews" "
Rating 2 - Terrible. 17 out of 1001 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

victor manuel

Stayed 5 nights in Aug 2024

10/10 Excellent

jaime

Stayed 2 nights in Jul 2024

2/10 Terrible

Cecilia

Stayed 2 nights in Jul 2024

10/10 Excellent

Maria Fernanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito, el persona muy muy amable, la estancia esta muy limpia y bonito. La comida/desayuno muy recomendable pequeño pero la comida muy rica y de varias opciones 😁 si regresare
Stayed 1 night in May 2024

10/10 Excellent

EVERARDO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Catherine, Orlando

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with clean, modern rooms, great service and nice pool area
Stayed 1 night in Apr 2024

10/10 Excellent

Cesar

Stayed 1 night in Apr 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 2 nights in Mar 2024

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024

10/10 Excellent

Marco

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

10/10 Excellent

Mary Ann

Liked: Cleanliness, staff & service, property conditions & facilities
m
Stayed 2 nights in Jan 2024

2/10 Terrible

Lorena

Travelled with family and small children, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Terrible staff !!! Husband left his wallet at the front desk . A honest staff member told him he had left it . When he went to pick up everyone at front desk was going through it !!! Money cards and drivers license was all taken out ! We always stay here ! This was so disappointing!
Stayed 3 nights in Feb 2024

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff could not have been any friendlier. They were very accommodating to my requests. The property is not fancy but it was clean and in good condition. The gardens, the pool and the fountain were very nice. The bed was very comfortable with pillows of different softness and labeled! The hotel is within very close walking distance to regular shopping, drug stores, supermarkets, convenience stores and to places to eat. There is food at the hotel (buffet breakfast) and a kitchen where you can order food until fairly late at night, including some alcoholic beverages. Even though the hotel is located on a busy federal highway, it was not noisy, especially if you get a room at the end of the hallway: very quiet. Very recommendable.
Stayed 2 nights in Dec 2023

8/10 Good

tony

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Brand new hotel ,rooms are good, pool is excellent. Breakfast just average. On big downside of pool area is sewage odor near lower garden area.
Stayed 3 nights in Nov 2023

2/10 Terrible

Tatiana

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Terrible toilet paper, basic bathroom. Just soap and body lotion. Rouge bed sheets.old carpet. Personal not amigable, poor express breakfast. Cold food .
Stayed 1 night in Oct 2023

10/10 Excellent

Luis Alejandro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ok
Stayed 1 night in Sep 2023

6/10 Okay

lorena

Disliked: Property conditions & facilities
Stayed 3 nights in Sep 2023

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Servico, instaciones, alimentos y limpieza. Excelente hotel.
Stayed 1 night in Jul 2023

10/10 Excellent

Yolanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 15 nights in Jun 2023

10/10 Excellent

George, Bossier City

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
From the very beginning, you noticed the 24hr security guard and controlled access to the hotel. Then you are greeted by the desk staff and receive help with a friendly attitude. The free hot breakfast buffet is really good. The guys helping at the buffet are fast and friendly as well. The rooms are very clean.
Stayed 4 nights in May 2023

10/10 Excellent

Pompeyo

Stayed 1 night in May 2023

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great staff great location close to pharmacy if needed. Would highly recommend
Stayed 2 nights in Apr 2023

10/10 Excellent

Arturo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service
Stayed 3 nights in Mar 2023

8/10 Good

Carlos R

Stayed 2 nights in Mar 2023