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Hotel Canarios

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Canarios

2 outdoor pools, open 9:00 AM to 9:00 PM, pool umbrellas, pool loungers
Master Suite Double Deluxe
Exterior
Exterior
Exterior

Reviews

4.4 out of 10

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • All-inclusive
    All-inclusive
  • Parking available
    Parking available
  • Spa
    Spa
  • Breakfast available
    Breakfast available

Explore the area

Map
Avenida Morelos 369 Colonia Centro, Cuernavaca, MOR, 62000
  • Calvario Church
    3 min walk
  • Borda Gardens
    12 min walk
  • Jardín Juárez
    13 min walk
  • Cuernavaca, Morelos (CVJ-General Mariano Matamoros)
    30 min drive

Room options

View all photos for Master Suite, Balcony, Garden View

Master Suite, Balcony, Garden View

Master Suite, Balcony, Garden View

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Junior Suite Double

Luxury Junior Suite Double

Luxury Junior Suite Double

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Master Suite Deluxe, Pool view

Master Suite Deluxe, Pool view

Master Suite Deluxe, Pool view

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Junior Suite

Luxury Junior Suite

Luxury Junior Suite

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Master Suite Double Deluxe

Master Suite Double Deluxe

Master Suite Double Deluxe

  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

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4.4 out of 5, Excellent, (335)
The price is AU$224
for 1 night
includes taxes & fees
6 Dec - 7 Dec
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About the area

Cuernavaca

You'll be centrally located in Cuernavaca with a stay at Hotel Canarios, within a 15-minute walk of Borda Gardens and Jardín Juárez. .This family-friendly hotel is 1.3 mi (2 km) from Robert Brady Museum and 1.3 mi (2.2 km) from Cuernavaca Cathedral.

What's nearby

  • Borda Gardens - 12 min walk - 1.1 km
  • Cuernavaca Cathedral - 14 min walk - 1.2 km
  • Robert Brady Museum - 17 min walk - 1.5 km
  • Teopanzolco Archaeological Zone - 4 min drive - 3.7 km
  • Galerias Cuernavaca Mall - 8 min drive - 8.5 km

Getting around

  • Benito Juarez International Airport (MEX) - 93 min drive

Restaurants

  • ‪Pozolería Lupita - ‬10 min walk
  • ‪Tacos del Calvario - ‬2 min walk
  • ‪Las Pollas - ‬2 min walk
  • ‪Bar Lido - ‬7 min walk
  • ‪La Casona de Morelos - ‬6 min walk

About this property

Hotel Canarios

Family-friendly Cuernavaca hotel in Carolina with 2 outdoor swimming pools
Hotel Canarios offers 41 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary bottled water and coffee/tea makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 32-inch LED televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Cuernavaca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include ceiling fans and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool.
The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.
Make yourself at home in one of the 41 air-conditioned rooms featuring LED televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional features at this hotel include complimentary wireless internet access, babysitting (surcharge), and a hair salon.
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy a meal at Algaro, or stay in and take advantage of the hotel's room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Continental breakfasts are available daily from 8:00 AM to noon for a fee.

Featured amenities include a business center, express check-in, and express check-out. Planning an event in Cuernavaca? This hotel has 1076 square feet (100 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 8:00 AM and noon.
Algaro - Onsite restaurant.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Hotel Canarios are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Free uncovered valet parking on site
  • Uncovered self parking on site (surcharge)
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Continental breakfast available for a fee daily 8:00 AM–noon: MXN 100-180 for adults and MXN 100-180 for children
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Algaro

Things to do

  • 2 outdoor pools
  • Access to nearby outdoor pool
  • Children's pool
  • Full-service spa

Family friendly

  • 2 outdoor pools
  • Access to nearby outdoor pool
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Snack bar/deli
  • Supervised childcare

Conveniences

  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference centre (1076 square feet of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Accessible bath
  • Doorbell and phone notification
  • Grab bar in bath
  • Grab bar near toilet
  • No lift (single-level property)
  • Step-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible bathroom dressing table
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch LED TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free local calls
  • Guidebooks/recommendations
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: 3 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately MXN 100 to 180 for adults, and MXN 100 to 180 for children
  • Airport shuttle fee: MXN 1300 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: MXN 1300 (up to 12 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Canarios Cuernavaca
Canarios Cuernavaca
Hotel Canarios Hotel
Hotel Canarios Cuernavaca
Hotel Canarios Hotel Cuernavaca

Hotel Canarios Reviews

Reviews

4.4
Rating 10 - Excellent. 2 out of 15 reviews" "
Rating 8 - Good. 3 out of 15 reviews" "
Rating 6 - Okay. 0 out of 15 reviews" "
Rating 4 - Poor. 0 out of 15 reviews" "
Rating 2 - Terrible. 10 out of 15 reviews" "

5.4/10

Cleanliness

5.4/10

Staff & service

4.0/10

Amenities

5.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Emma Lourdes

Stayed 2 nights in Sep 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not recommend
Do not book here. Management horrible. Horrible experience . They didn't have our reservations and put us in a room to only kick us out.
Stayed 3 nights in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hosts. 15 minutes from the Zocolo. 5 from Las Mananitas restaurant, great for dinner and afternoon tea.

2/10 Terrible

Lorena

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Limpieza terrible no lo vale

2/10 Terrible

Mauricio

Stayed 2 nights in Sep 2021

2/10 Terrible

Verified traveller

Stayed 1 night in Nov 2020

2/10 Terrible

Juan Antonio

Liked: Staff & service
Stayed 1 night in Sep 2020

2/10 Terrible

Silvia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Venta de reservaciones
Mal, tuvimos que dormir en la calle, porque no había hoteles disponibles, más bien nos quedamos en la calle, porque dormir era imposible, por el miedo a que nos asaltaran debido a la peligrosidad de la Cuernavaca y de muchas ciudades en el país. La receopcionista de hotel canarios nos informó que no tenían convenio con hoteles.com desde hace un año y que no había reservaciones, no obstante que se pagaron con la tarjeta de crédito.

2/10 Terrible

Carlos, CDMX

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy mal el servicio
Tenía una reservación para el sábado 25 de Marzo, al llegar al hotel nos dan la desagradable noticia de que no podían hacer válida la reservación por no trabajar con Expedia!! Tuvimos que ser reubicados, lo cual nos hizo perder un tiempo valioso en traslados. Además de que la experiencia fue totalmente desagradable.

8/10 Good

Julieta, Guadalajara Jal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fin de semana en Cuernavaca
Hotel agradable, personal muy atento, instalaciones limpias

2/10 Terrible

Nefthali Israel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NO TRABAJAN CON USTEDES
Les agradezco sarcar este hotel de su lista porque no trabaja con ustedes. Reservamos 3 habitaciones, llegamos y nos dijeron que no había ninguna reserva porque NO trabajan con ustedes. Lo peor es que estaba llena toda la ciudad y no encontramos ningún hotel disponible. Pésima experiencia

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel hermoso y con gran servicio
Un hotel con buenos servicios, la pileta tiene la climatización justa, variedad de pileta con gran ambientación en el parque, buen restaurante, buena disposición del personal. La zona no es tan bonita pero no es lejos del centro, mejor ir en taxi.

2/10 Terrible

Virginia , CDMX

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel no reconoció mi reservación
El hotel no reconoció la confirmación que tenía por parte de Expedía. el Personal no fue nada empatico no amigable! No inventaron de ayudar hasta que se les pidió la ayuda. Propusieron una habitación con una dudosa cuota y el gerente Edgar de lo más despreocupado y sin ganas de ayudar. NO RECOMIENDO para nada el lugar sus políticas muy extrañas Las últimas tres calificaciones las puse terrible porque no pude dejarlas en blanco pero ni a eso tuve oportunidad

8/10 Good

Leonardo

Liked: Cleanliness, property conditions & facilities, room comfort
Valor por tu dinero
Es un Hotel pequeño, muy digno, sencillo, con lo necesario para relajarse.

8/10 Good

Graciela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort