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Mato Grosso Palace Hotel

3.0 star property

Photo gallery for Mato Grosso Palace Hotel

Exterior
Interior entrance
Deluxe Double Room | Balcony
Fitness facility
Deluxe Double Room | Private kitchen

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Pet-friendly
  • Room service
  • Breakfast included

Explore the area

Map
Rua Joaquim Murtinho, 170, Cuiabá, MT, 78005-290
  • Shopping Estação Cuiabá
    ‪4 min drive‬
  • Arena Pantanal
    ‪4 min drive‬
  • Pantanal Shopping
    ‪5 min drive‬
  • Cuiaba (CGB-Marechal Rondon Intl.)
    ‪14 min drive‬

Room options

View all photos for Family Room, Connecting Rooms

Family Room, Connecting Rooms

Family Room, Connecting Rooms

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Private kitchen

Deluxe Double Room

  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Single Room

Minibar, desk, laptop workspace, blackout curtains

Superior Single Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Triple Room

Executive Triple Room

Executive Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Double Room

Minibar, desk, laptop workspace, blackout curtains

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

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The price is AU$75
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About the area

Cuiabá

A stay at Mato Grosso Palace Hotel places you in the heart of Cuiabá, steps from Bom Jesus de Cuiaba Church and Cine Teatro Cuiaba. .This hotel is 0.5 mi (0.7 km) from Centro Geodésico da America do Sul and 0.5 mi (0.8 km) from Museu de Pedras Ramis Bucair.

What's nearby

  • Shopping Estação Cuiabá - 4 min drive - 3.6 km
  • Arena Pantanal - 4 min drive - 3.8 km
  • Shopping 3 Americas - 5 min drive - 4.6 km
  • Pantanal Convention Center - 5 min drive - 4.8 km
  • Pantanal Shopping - 5 min drive - 4.6 km

Getting around

  • Cuiaba (CGB-Marechal Rondon Intl.) - 14 min drive

Restaurants

  • ‪Pastel & Cia - ‬2 min walk
  • Restaurante Alavanca de Ouro
  • ‪Tempero Manero - ‬4 min walk
  • ‪Restaurante Mistura Cuiabana - ‬3 min walk
  • ‪Recanto Grill - ‬4 min walk

About this property

Mato Grosso Palace Hotel

Hotel in Cuiabá with free breakfast and a 24-hour fitness center
Mato Grosso Palace Hotel offers 136 air-conditioned accommodations with minibars and blackout drapes/curtains. 32-inch LCD televisions come with cable channels.

This Cuiabá hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 136 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as desks and blackout drapes/curtains.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and gift shops/newsstands. Additional amenities at this hotel include wedding services, a television in a common area, and a banquet hall.
Satisfy your appetite for lunch or dinner at Alavanca de Ouro, a restaurant which specializes in Regional cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 6:30 AM to 10:00 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Cuiabá? This hotel has 2153 square feet (200 square meters) of space consisting of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 6:30 AM and 10:00 AM.
Alavanca de Ouro - This restaurant specializes in Regional cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.
Room service (during limited hours) is available.

Languages

Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (BRL 15 per night)
  • Secured, covered valet parking on site (BRL 15 per night; includes in/out privileges)

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Alavanca de Ouro

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (2,153 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 50.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for BRL 80.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Covered self parking fee: BRL 15.00 per night (in/out privileges)
  • Covered valet parking fee: BRL 15.00 per night (in/out privileges)
  • Pet fee: BRL 50.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: BRL 80.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Best Western Mato Grosso Palace
Best Western Mato Grosso Palace Cuiaba
Best Western Mato Grosso Palace Hotel
Best Western Mato Grosso Palace Hotel Cuiaba
Mato Grosso Palace Hotel Cuiaba
Mato Grosso Palace Hotel
Mato Grosso Palace Cuiaba
Mato Grosso Palace
Mato Grosso Palace Hotel Cuiaba, Brazil
Mato Grosso Palace Hotel Hotel
Mato Grosso Palace Hotel Cuiabá
Mato Grosso Palace Hotel Hotel Cuiabá

Mato Grosso Palace Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 228 out of 461 reviews
Rating 8 - Good. 158 out of 461 reviews
Rating 6 - Okay. 52 out of 461 reviews
Rating 4 - Poor. 15 out of 461 reviews
Rating 2 - Terrible. 8 out of 461 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

John

Liked: Staff & service
Disliked: Amenities
Not sure why this property is so highly rated. It was (mostly) clean and minimally comfortable. Shower had grout blackened by mildew. Two towels but no hand towels. Had to ask maintenance to come up and show is how to get the AC working. (We correctly deciphered the handheld control, but there was a separate unmarked wall switch almost hidden by the bed.) Restaurant closes relatively early after dinner. Price was high for this quality of accommodation. It was clean and comfortable enough, but below what I expected given the photos and price.
Stayed 1 night in Sep 2022

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

the room was just amazing

it was amazing, one of the best hotels I been, good price, good service and I doubt I woul be able to find a better view in this city
Stayed 1 night in Jan 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, big room
Stayed 1 night in Feb 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

Middle

Good place. But the gym isn't good, is little and hot.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Bem localizado por nós. O Senhor Ricardo e seu pessoal eram muitos gentis e bom para ajudar. A Cida, a camareira, também muita boa. A comida era excelente junta a pessoal. Era limpo e gostamos muito. Pastor Roberto
Stayed 16 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor breakfast without variety, unnatural fruit juices
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness
Stayed 1 night in Sep 2017

6/10 Okay

Peter, Canada

OK to stay for short time

The room was good, but the first thing we saw when opening the room door was a cochroche. Dinner and service at the restaurant were disapointing, but breakfast was good. Restaurant staff not very attentive and not very friendly. No English speeking staff at the desk or in the restaurant. Front desk staff friendly and helpfull, allowed us to store a suit case, which was not needed, at the hotel for a week.

4/10 Poor

GENIVAL

Liked: Cleanliness
Disliked: Staff & service, room comfort

Camas desconfortaveis

O colchão da cama com molas quebradas , não proporcionou conforto.
Stayed 1 night in Jan 2025

6/10 Okay

EVIMAEL

Liked: Staff & service
Stayed 2 nights in Jan 2025

6/10 Okay

Mike

Travelled with family
Liked: Cleanliness, staff & service

Na média.

O hotel é um pouco antigo. O quarto está limpo. O sifão da pia do banheiro estava pingando água no chão. O café da manhã é muito bom. O atendimento na recepção foi muito bom.
Stayed 1 night in Jan 2025

8/10 Good

EVIMAEL

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service

Experiência mediana

O hotel tinha um cheiro estranho, parecia tíner, e ao entrar no quarto, mais um cheiro diferente. Na recepção, o rapaz que nos atendeu não informou o horário do café. Em outros hotéis, normalmente é até as 10:00, lá era até as 09:30. Chegamos do voo de madrugada, acordamos e descemos às 09:32, já não havia mais café, só então que vimos a placa.
Stayed 1 night in Jan 2025

10/10 Excellent

Fabio, Lucas do Rio Verde

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ótima opção em Cuiabá
Stayed 1 night in Dec 2024

8/10 Good

Daniele

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
local agradavel, limpeza adequada. quarto limpo, roupas de cama cheirosa. Café da manhã com boas opções.
Stayed 1 night in Jan 2025

10/10 Excellent

Fernanda

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Dayane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Luis Felipe Novaes de

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Luana C

Travelled with family
Disliked: Property conditions & facilities, room comfort

Esperava ser melhor.

Razoável. Bom atendimento, bom café da manhã. Porém ficamos duas noites e já na primeira noite, descobrimos que os quartos não possuem isolamento acústico de um andar para o outro. o quarto de cima, à meia noite, começou com uma "arrastação" de cama.. pareciam que estavam fazendo faxina no quarto.. durou mais de meia hora arrastando móveis.. ok, conseguimos dormir.. 3 h da manha, o ar condicionado começou a pingar na minha testa, pois a cama fica em baixo do ar.. 6 h da manha, uma bateção no quarto de cima, parecia que estavam martelando.. Levantamos, tomamos café da manha, e fui à recepção reclamar.. descobrimos que no quarto de cima se hospedou um casal com criança, ok, nos também estávamos com criança, mas PQP.. quanto ao ar condicionado falaram que iriam arrumar e caso não conseguissem, nos trocariam de quarto. 2ª noite no hotel, não nos trocaram de quarto, mas pelo menos o quarto de cima não se ouvia mais barulho, porém pra minha surpresa, mais uma vez acordei com o pinga pinga no travesseiro. Não dormimos direito, não descansamos.
Stayed 2 nights in Jan 2025

10/10 Excellent

Gecilda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estadia super adequada

Ficamos uma noite apenas e foi agradável. Café da manhã muito saboroso. Tivemos tudo oque precisamos
Stayed 1 night in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Valeu a hospedagem

A equipe de funcionários é profissional e educada. O café da manhã é completo. A localização do hotel é excelente pois fica no centro e próximo das atrações turísticas da cidade.
Stayed 2 nights in Dec 2024

10/10 Excellent

Maria Francina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Vanderval

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Fabio, Lucas do Rio Verde

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muito Boa!
Stayed 3 nights in Dec 2024