We booked a 3 bed room and it was great location, so close to main Plazas, markets and San Blas!
The young receptionist was amazing and so helpful!
We were on the top floor, older style building and it was great, the only thing is you can hear everything through the walls to the other rooms on this level.
Other than that it was great location, and like I said, the younger girl receptionist was so lovely!
The older receptionist that seemed in charge was telling me that she wouldn't accept a hotels.com booking- only expedia and bookings.com and wouldn't honour it
When I went back and she wasn't there, the younger girl gave us our room and it was fine.