This property was the most welcome surprise during my trip to Peru! I had few expectations but even had I arrived expecting the best, I would not have been disappointed! This establishment is like the perfect hybrid of a hotel and B&B. You will be greeted by the kindest proprietors, who will treat you as family. They will be sure everything is perfect, and when they say breakfast is included, they mean it! What a delightful surprise that instead of the typical lazy "continental" breakfast, you have breakfast made for you personally, and brought to you personally. While you are there, your room will be kept immaculately spotless; I returned to my room and almost thought it was the wrong one; my dirty clothes were better folded than I am able to fold my clean clothes! Even the lobby is so clean, it seemed like something out of a magazine! If you have many questions about everything like I did, they will patiently answer them all in fluent English as I needed, and provide excellent insight about the area and the country. Though I did not experience altitude sickness, I did notice oxygen provided in the lobby if it had been an issue! I would say it was like staying with family, but my family has never hosted me this kindly and thoughtfully. My only regret was that I couldn't stay longer at this wonderful place! If you are staying to see the Cusco area, or simply transiting on your way to Machu Picchu, this should be the first hotel you consider!