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Palacio del Inka, A Luxury Collection Hotel by Marriott

5.0 star property

Photo gallery for Palacio del Inka, A Luxury Collection Hotel by Marriott

Reception
Terrace/patio
View from room
Reception
Spa

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • Room service
  • Gym
  • Laundry

Explore the area

Map
Plazoleta Santo Domingo No 259, Cusco, Cusco, 8002
  • Coricancha
    ‪2 min walk‬
  • Plaza de Armas
    ‪7 min walk‬
  • San Pedro Market
    ‪12 min walk‬
  • Cusco (CUZ-Alejandro Velasco Astete Intl.)
    ‪6 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 1 King Bed, Non Smoking

Family Suite, 1 King Bed, Non Smoking

Family Suite, 1 King Bed, Non Smoking

  • 53 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, minibar

Suite, 2 Double Beds

  • 46 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, minibar

Suite, 1 King Bed, Non Smoking

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

  • City view
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds, Non Smoking

Premium bedding, down duvets, pillow-top beds, minibar

Classic Room, 2 Double Beds, Non Smoking

  • City view
  • 22 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Presidential Suite, 2 Bedrooms, Non Smoking

Presidential Suite, 2 Bedrooms, Non Smoking

Presidential Suite, 2 Bedrooms, Non Smoking

  • 75 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, Multiple Beds, Non Smoking

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Room, Multiple Beds, Non Smoking

  • 44 sq m
  • Sleeps 3
  • 3 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Deluxe Room, 2 Double Beds, Non Smoking

Deluxe Room, 2 Double Beds, Non Smoking

  • City view
  • 27 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed, Non Smoking

Classic Room, 1 King Bed, Non Smoking

Classic Room, 1 King Bed, Non Smoking

  • City view
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

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Lobby

JW Marriott El Convento Cusco

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  • Breakfast included
  • Spa
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4.8 out of 5, Exceptional, (1001)
The price is AU$655
for 1 room
includes taxes & fees
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About the area

Cusco

With a stay at Palacio del Inka, A Luxury Collection Hotel by Marriott, you'll be centrally located in Cusco, steps from Coricancha and Kusicancha. .This luxury hotel is 0.3 mi (0.5 km) from UNSAAC Yale International Center and 0.3 mi (0.5 km) from Santa Catalina Convent.

What's nearby

  • Coricancha - 2 min walk - 0.2 km
  • Plaza de Armas - 7 min walk - 0.6 km
  • Cusco Cathedral - 7 min walk - 0.7 km
  • San Pedro Market - 12 min walk - 1.1 km
  • Sacsayhuaman - 8 min drive - 4.5 km

Getting around

  • Cusco Wanchaq Station - 10 min walk
  • Alejandro Velasco Astete Intl. Airport (CUZ) - 6 min drive

Restaurants

  • ‪Casa Andina Private Collection Cusco - ‬1 min walk
  • ‪La Valeriana - Bake shop - ‬3 min walk
  • ‪Catfetín - ‬3 min walk
  • ‪Sepia Club Café - ‬1 min walk
  • ‪Inti Raymi Restaurant - ‬2 min walk

About this property

Palacio del Inka, A Luxury Collection Hotel by Marriott

Luxury hotel with a full-service spa and a fitness center
Palacio del Inka, A Luxury Collection Hotel by Marriott offers 203 accommodations with iPod docking stations and minibars. Pillowtop beds feature down comforters and premium bedding. 32-inch LED televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

This Cusco hotel provides complimentary wired Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and complimentary bottled water. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a sauna and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
Make yourself at home in one of the 203 guestrooms featuring iPod docking stations and minibars. Your pillowtop bed comes with down comforters and premium bedding. 32-inch LED televisions with cable programming provide entertainment, while complimentary wired internet access keeps you connected. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages. If you're looking for recreational opportunities, you'll find a sauna and a fitness center. This hotel also features concierge services, gift shops/newsstands, and a ballroom.
For lunch or dinner, stop by Inti Raymi Restaurant, a restaurant that specializes in Regional cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Wrap up your day with a drink at the bar/lounge.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Cusco? This hotel has 3358 square feet (312 square meters) of space consisting of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Inti Raymi Restaurant - This restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Awards and affiliations

Palacio del Inka, A Luxury Collection Hotel by Marriott is listed in the 2021 Travel + Leisure 500.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Inti Raymi Restaurant

Things to do

  • Full-service spa
  • Gym
  • Sauna
  • Steam room

Family friendly

  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Computer station
  • Conference centre (3,358 square foot of space)
  • Meeting room

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Lever door handles
  • Lift (97 centimetre wide door)
  • Low-height view port in door
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (76 centimetre high)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels
  • IPod dock

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Breakfast is not included in the rate for children age 12 and younger. Breakfast fees apply at the property and vary with type of breakfast selected.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 105.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).
  • Resort fee: USD 38.40 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Concierge service
  • In-room bottled water
  • In-room coffee
  • Newspaper
  • Phone calls
  • Spa access

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 15 per person
  • Rollaway bed fee: USD 105.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 20114803228

We should mention

Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Palacio Inka
Palacio del Inka A Luxury Collection Hotel
Palacio Inka Luxury Collection Cusco
Palacio Inka Luxury Collection Hotel Cusco
Palacio del Inka A Luxury Collection Hotel Cusco
Palacio del Inka, A Luxury Collection Hotel by Marriott Hotel
Palacio del Inka, A Luxury Collection Hotel by Marriott Cusco

Palacio del Inka, A Luxury Collection Hotel by Marriott Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 719 out of 871 reviews
Rating 8 - Good. 102 out of 871 reviews
Rating 6 - Okay. 26 out of 871 reviews
Rating 4 - Poor. 16 out of 871 reviews
Rating 2 - Terrible. 8 out of 871 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Larry, SUMMIT

Stayed 3 nights in Dec 2024

10/10 Excellent

S

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stuff exceptionally kind and helpful! Delight to interact! Especially Diego at the Reception was kind, informative, helpful, generous in providing assistance in a respectful and dignified way!
Stayed 3 nights in Dec 2024

8/10 Good

agnish

Stayed 3 nights in Jan 2025

10/10 Excellent

Igor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and good location
Stayed 2 nights in Dec 2024

10/10 Excellent

Igor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed 1 night in Dec 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay in Cusco area . Everything is walkable ( prepare for high altitude sickness ) and felt very safe even around 9 pm . Great breakfast with lots of Andean dishes . Lots of fun activities to choose from while chilling after a long day . Rooms are very tiny so Pack light
Stayed 4 nights in Oct 2024

10/10 Excellent

Maribel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place
Our stay was amazing ! As soon as you step in the palacio you feel special. You have to stay in this palacio at least once if you are planing to visit Cusco … (Breakfast, Bar food, Cocktaisl and room service another level)
Stayed 3 nights in Dec 2024

6/10 Okay

Nisha

False advertisement
Hotels.com advertises that there is a pool on property, which would make guests assume that they have access to this amenity. Unfortunately, to my surprise we were asked to pay a fee to use their pool. We paid a lot of money to stay at this property and don’t think the cost is justifiable. The rooms are outdated. Only thing I throughly enjoyed was the buffet. Should I return to Cusco, I will stay at a different property.
Stayed 4 nights in Dec 2024

10/10 Excellent

Denisse

Stayed 2 nights in Nov 2024

10/10 Excellent

Laura Ann, Barrie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Porfirio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Inka Palace Luxury Hotel is the way
From check in to check out service was amazing, def. 5+ stars, the room with a private balcony, the bed, the pillows simply great. the pisco sour at the bar in the top 2 that I have drank around the world. The food great, ceviche corvina, sea bass, arroz caldoso and the camarones chupe 10+. The SPA you will need to have the Inka package, had it before traveling to SDQ a few hours before and totally relaxed. I will stay again. Thank you!
Stayed 5 nights in Nov 2024

10/10 Excellent

W Ross

Travelled with partner
Liked: Property conditions & facilities
The lighting is vey dark
Stayed 6 nights in Nov 2024

10/10 Excellent

Rosangela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay!!! Beautiful hotel and wonderful staff.
Stayed 3 nights in Nov 2024

10/10 Excellent

Hussain

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel, especially the history of the hotel. Everyone at the hotel is friendly and very helpful. Breakfast is great. Everything you would expect of a Marriott.
Stayed 1 night in Nov 2024

10/10 Excellent

Michel

Stayed 3 nights in Oct 2024

10/10 Excellent

Gustavo

Stayed 1 night in Oct 2024

10/10 Excellent

Suzanne

Stayed 3 nights in Sep 2024

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I spent only 4 nights here. This hotel is one of the best Marriott hotels I’ve been. Placio Del Inka is a very unique, charming, elegant property at a perfect location. It’s close to everywhere you want to go in downtown Cusco. I would definitely come back to this hotel.
Stayed 4 nights in Oct 2024

10/10 Excellent

Amelia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Frank, Miami Beach

Stayed 4 nights in Sep 2024

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Jay

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely time at this hotel. It was about a 10 minute walk to plaza de Armas where there were lots of restaurants and shopping. The best part of this hotel was the 5 month old baby Alpaca on the hotel terrace. The staff were all super friendly. Couldn’t have asked for a more perfect stay.
Stayed 2 nights in Oct 2024

2/10 Terrible

COLLEEN

Stayed 2 nights in Sep 2024

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel in perfect location! Paola in reception so kind and helpful! She generously gave us cocktails, discounts on spa treatments and a complimentary his and her facial for our anniversary! Above and beyond! This hotel offers a lot of fun, free activities at 5pm daily. The Inka ceremony is quite moving, the art history tour interesting as this property has history! Miguel does a great pisco sour lesson and plan to see sweet Inti a baby alpaca❤️The breakfast buffet is huge but they also have a separate menu you can order from. Kevin and Deyvis were great! Daniel at the concierge was great in helping plan our stay and even more helpful once here. We had 1 tour that I booked with Viator that was unsatisfactory and Daniel spoke with company and help to translate the problems. I got sick and Paola called a Dr. and he arrived in 20 minutes; went over my problem and all my Rx’s and prescribe different meds. Cost $50 and $5 for Rx so healed quickly; we had no time to get sick as yours every day. We had a great 6 days at Palacio Del Inca!
Stayed 5 nights in Oct 2024

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect experience
An amazing hotel with exemplary service. The staff knew us by name and were helpful without being pushy. The hotel is beautiful and the restaurant was wonderful. The 5 month old alpaca in the courtyard was a unique feature. The location in the heart of Cusco was perfect. My favorite hotel on my trip and one of the more memorable hotels I have visited— just perfect. I stayed there at the beginning of my trip to Machu Picchu and upon my return and they greeted us by name on our return.
Stayed 1 night in Oct 2024