Yes, I know we came in late, but it was just one person checking in a long line of people. I would think there should be at least 2 people at the desk, just in case. Also there were nothing but blue stripe swimming pool towels available my whole 2 night stay. I had to go buy an hand towel to wash up. I was in room 230 the bed close to the window, had a iron rod sticking out of it which my leg was slightly injured on. The lobby was warm all the time, but the room was much cooler, I'm grateful for that. These are all the reasons my stay got poor rating.