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Holiday Inn Express Hotel & Suites DALLAS WEST, an IHG Hotel

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Hotel & Suites DALLAS WEST, an IHG Hotel

Indoor pool
Exterior
Suite, 2 Queen Beds
Exterior
In-room safe, desk, laptop workspace, iron/ironing board

Reviews

8.4 out of 10

Very good

Popular amenities

  • Hot tub
    Hot tub
  • Pool
    Pool
  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included

Explore the area

Map
4321 Communications Dr, Dallas, TX, 75211
  • Sixth Floor Museum
    7 min drive
  • Bishop Arts District
    7 min drive
  • Dallas Zoo
    9 min drive
  • Dallas, TX (DAL-Love Field)
    25 min drive

Room options

View all photos for Suite, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (Specialty)

Room (Specialty)

Room (Specialty)

  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Similar properties

Exterior
Comfort Suites West Dallas - Cockrell Hill
Pool
Breakfast included
Parking included
Free WiFi
4.2 out of 5, Very good, (812)
The price is AU$222
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Comfort Suites West Dallas - Cockrell Hill

About the area

Dallas

Located in Dallas (Oak Cliff), Holiday Inn Express Hotel & Suites DALLAS WEST, an IHG Hotel is within a 10-minute drive of Kay Bailey Hutchison Convention Center and American Airlines Center. .This hotel is 7.8 mi (12.5 km) from Dallas Market Center and 10.7 mi (17.3 km) from Six Flags Over Texas.

What's nearby

  • Bishop Arts District - 7 min drive - 6.9 km
  • Kay Bailey Hutchison Convention Center - 8 min drive - 10.4 km
  • Reunion Tower - 8 min drive - 9.5 km
  • American Airlines Center - 9 min drive - 11.0 km
  • Dallas Market Center - 9 min drive - 12.6 km

Getting around

  • Beckley Stop - 6 min drive
  • Dallas Union Station - 13 min drive
  • Love Field Airport (DAL) - 25 min drive

Restaurants

  • ‪Chick-fil-A - ‬5 min walk
  • ‪Whataburger - ‬2 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Domino's Pizza - ‬4 min drive
  • ‪The Mixing Bowl Bakery - ‬3 min drive

About this property

Holiday Inn Express Hotel & Suites DALLAS WEST, an IHG Hotel

Dallas hotel in Oak Cliff with free breakfast and a 24-hour fitness center
Holiday Inn Express Hotel & Suites DALLAS WEST, an IHG Hotel offers 89 air-conditioned accommodations with safes and complimentary newspapers. LCD televisions come with cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
Make yourself at home in one of the 89 air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, and LCD televisions with cable programming provide entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Don't miss out on the many recreational opportunities, including an indoor pool, a spa tub, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and a banquet hall.
Grab a bite from the grocery/convenience store serving guests of Holiday Inn Express Hotel & Suites DALLAS WEST, an IHG Hotel. A complimentary buffet breakfast is served daily from 6:00 AM to 9:30 AM.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM–9:30 AM

Things to do

  • 24-hour fitness centre
  • Indoor pool
  • A hot tub

Family friendly

  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express DALLAS WEST
Holiday Inn Express Hotel DALLAS WEST
Holiday Inn Express Hotel And Suites Dallas West
Holiday Inn Express Hotel Suites DALLAS WEST
Inn Express DALLAS WEST
Holiday Inn Express Hotel Suites DALLAS WEST
Holiday Inn Express Hotel Suites DALLAS WEST an IHG Hotel
"Holiday Inn Express Hotel Suites DALLAS WEST an IHG Hotel"

Holiday Inn Express Hotel & Suites DALLAS WEST, an IHG Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 370 out of 749 reviews" "
Rating 8 - Good. 242 out of 749 reviews" "
Rating 6 - Okay. 74 out of 749 reviews" "
Rating 4 - Poor. 29 out of 749 reviews" "
Rating 2 - Terrible. 34 out of 749 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities
Staff worked hard. Front desk needs to come out of the office and do a walk around of the front area and coffee service area. I won’t be renting through Expedia anymore. When I do, I always get the WORST rooms. Always by the laundry room. Not worth it.
Stayed 1 night in Aug 2024

10/10 Excellent

Heverson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice experience
Stayed 5 nights in Aug 2024

10/10 Excellent

Hugo and Mary

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about it, if they served decaf coffee to their guests all day would have loved it even more
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel with a culture of excellence!
I cannot say enough about this hotel and the staff there. I’ve stayed in hotels hundreds of times and this stay will always be remembered. It was only a one-night stay for a funeral we were attending in the area. I want to say hats off to the hotel management because the entire team was very professional, kind, and accommodating. Check in was quick and smooth. The room was clean and comfortable. Check out was just as great. There is nothing negative I can say about this hotel and whenever I’m in the area again I will most certainly stay here. Bravo for excellent customer service, excellent property, and excellent management!
Stayed 1 night in Jul 2024

6/10 Okay

Yiren

Stayed 2 nights in Jul 2024

10/10 Excellent

Jaeden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

adam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

8/10 Good

Katelyn

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
This hotel is going to be great, when they are done renovating. We only stayed one night, but the rooms were clean, they stayed nice and cood, sheets were clean, no major noises, great neighborhood, lots of food/shopping options near us. Overall great location. Renovations are being done one floor at a time.
Stayed 1 night in Jul 2024

6/10 Okay

Kelly D

Travelled with family
Liked: Staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
This was a great stay and clean also the pool was open.
Stayed 2 nights in Jun 2024

2/10 Terrible

Deborah Gail

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Reported clogged toilet six times. Could not use our bathroom at night because toilet kept overflowing. Bathroom door was substandard. Loose bathroom fixtures. Fire alarm kept going off for no reason many times. Clerk was never available at the front desk. Expiration date exceeded on the breakfast items. Pool under construction. Website did not declare that the hotel was under construction. No toiletries. No stationary. No pen. Really bad. There was no compensation and I will never stay there again.
Stayed 4 nights in Jun 2024

8/10 Good

Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

2/10 Terrible

Garrett

Stayed 1 night in May 2024

6/10 Okay

Adrian

Business traveller
Nothing unique. Industrial park plaza. No drinking water available
Stayed 3 nights in Apr 2024

8/10 Good

Virginia

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

melinda

Travelled with family
Liked: Cleanliness, staff & service, amenities
Still need work on building floor tiles lose tub get clogged with when batting so for it was 👌 great staff and good cleaning rooms thank you. B
Stayed 2 nights in Mar 2024

10/10 Excellent

Lidia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Mar 2024

10/10 Excellent

Antionette

Stayed 1 night in Mar 2024

2/10 Terrible

Misty

Travelled with family
Under construction!
I booked the hotel 3 months in advance, I picked that hotel for the location and the indoor pool. When we checked in they informed me that they were under construction and the indoor pool was closed. I was not happy about this and there was no communication. Then they said they had to down grade my room from a 2 bed to a 1 bed. I wanted a 2 bed because there was 2 adults and 1 kid. This was unacceptable. We made it work but it was not comfortable.
Stayed 3 nights in Feb 2024

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was given a handicap room. The hand held shower would not stay up on the pole.
Stayed 2 nights in Mar 2024

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024

8/10 Good

david

Liked: Cleanliness, staff & service, amenities
The customer service is very good but the location was under construction .
Stayed 1 night in Feb 2024

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Jan 2024

2/10 Terrible

Billy

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible
Stayed 2 nights in Jan 2024