Holiday Inn Express & Suites Plano East - Richardson, an IHG Hotel

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express & Suites Plano East - Richardson, an IHG Hotel

Exterior
Exterior
Property amenity
In-room safe, desk, blackout curtains, iron/ironing board
Indoor pool

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Gym
    Gym
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
2001 E President George Bush Hwy, Plano, TX, 75074
  • CityLine
    20 min walk
  • Collin Creek Mall
    4 min drive
  • Eisemann Center for the Performing Arts
    5 min drive
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    30 min drive

Room options

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible (Comms Accessible. Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Communications Accessible)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Mobility)

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Communications Accessible)

  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Accessible (Communications Accessible)

  • Sleeps 4
  • 1 Twin Bed

Suite, 2 Single Beds, Accessible (Communications Accessible)

  • Sleeps 4
  • 2 Twin Beds

Similar properties

About the area

Plano

Located in Plano, Holiday Inn Express & Suites Plano East - Richardson, an IHG Hotel is in the business district, within a 10-minute drive of University of Texas at Dallas and Plano Convention Center. .This hotel is 9 mi (14.4 km) from Medical City Hospital and 10.8 mi (17.4 km) from Allen Premium Outlets.

What's nearby

  • CityLine - 20 min walk - 1.7 km
  • Eisemann Center for the Performing Arts - 5 min drive - 5.1 km
  • University of Texas at Dallas - 7 min drive - 8.1 km
  • Plano Convention Center - 8 min drive - 9.2 km
  • Galleria Dallas - 12 min drive - 18.3 km

Getting around

  • Bush Turnpike Station West - 2 min drive
  • Dallas Union Station - 20 min drive
  • Dallas-Fort Worth Intl. Airport (DFW) - 30 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪McDonald's - ‬6 min walk
  • ‪Sonic Drive-In - ‬12 min walk
  • ‪Burger King - ‬8 min walk
  • ‪Piada Italian Street Food - ‬3 min drive

About this property

Holiday Inn Express & Suites Plano East - Richardson, an IHG Hotel

Suburban hotel with free breakfast and a fitness center
Holiday Inn Express & Suites Plano East - Richardson, an IHG Hotel offers 122 accommodations with safes and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with premium satellite channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Plano hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 122 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities including an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, shopping on site, and a television in a common area.
Grab a bite from the snack bar/deli serving guests of Holiday Inn Express & Suites Plano East - Richardson, an IHG Hotel. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Indoor pool
  • Shopping
  • Tennis

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Fridge
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • A meeting room

Outdoors

  • Outdoor furniture

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Pillow menu

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 10:00 AM to 10 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Plano East Hotel
Holiday Inn Express Plano East
Inn Express Plano East
Holiday Inn Express Suites Plano East
Holiday Inn Express Suites Plano East Richardson

Holiday Inn Express & Suites Plano East - Richardson, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 635 out of 965 reviews" "
Rating 8 - Good. 204 out of 965 reviews" "
Rating 6 - Okay. 58 out of 965 reviews" "
Rating 4 - Poor. 24 out of 965 reviews" "
Rating 2 - Terrible. 44 out of 965 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Arlene

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I like the room and the bed was comfortable
Stayed 1 night in Aug 2024

6/10 Okay

tyrone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a good stay
All around good stay, clean room good breakfast what more can a man ask for. Only gripe is after a long flight, i got to the hotel at 1230. I was told i could not check in until 3 because the system had to process the transactions from the previous day. I had to sleep in my car until 330 before checking.
Stayed 3 nights in Aug 2024

6/10 Okay

Xin

Liked: Cleanliness, staff & service, property conditions & facilities
clean but noisy
Stayed 1 night in Aug 2024

8/10 Good

Muhammad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was pretty good stay
Stayed 5 nights in Aug 2024

10/10 Excellent

Rituraj, Bothell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Khurram

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It seems to be well maintained and clean.
Stayed 1 night in Aug 2024

8/10 Good

Santanu

Ok
Stayed 1 night in Aug 2024

10/10 Excellent

Armando

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Kim

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The management and staff were very helpful and attentive. Breakfast every morning was delicious. The housekeeping staff took the time to make sure my accommodations were no unnoticed. Very well kept and comfortable
Stayed 2 nights in Aug 2024

10/10 Excellent

Adam

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Clean, friendly staff and just what I needed for this trip
Stayed 2 nights in Aug 2024

8/10 Good

Parkavi

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Aug 2024

8/10 Good

Nghia

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Aug 2024

8/10 Good

Ken

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2024

6/10 Okay

Terrance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Alma Alaine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Jose G

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient when visiting family in Richardson
Stayed 1 night in Jul 2024

10/10 Excellent

Amber

Liked: Staff & service, property conditions & facilities
Spacious rooms a clean
Stayed 2 nights in Aug 2024

8/10 Good

Carmen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Celina, Hesston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice rooms and a very nice breakfast provided. I hoped to get new towels put in our room, but it wasn’t tended to each day. We got back late so didn’t want to bother the front desk for new towels. Would have been nice if they had just taken care of it without asking.
Stayed 2 nights in Jul 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

8/10 Good

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
The swimming pool was tiny and very cold.
Stayed 1 night in Jul 2024

6/10 Okay

Ahmet Kerim

Stayed 1 night in Apr 2024

10/10 Excellent

Muhammad Y

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family trip to visit family.
It was a great stay. Everything was just perfect. Wish they had a EV charger. There are 6 Hotels beside each other on that strip but none of them had one.
Stayed 5 nights in Jul 2024

10/10 Excellent

MARLA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed numerous times at this hotel and I've never had a problem. Great location. The staff is very friendly and welcoming.
Stayed 7 nights in Jul 2024

4/10 Poor

Leah

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Don't pay extra for handicapped accessible rooms.
I reserved a handicapped accessible room which are usually large enough to get a wheelchair into the main areas of the room, such as the bathroom. Looking at their pictures, there were bars in the bathroom, in the shower and beside the toilet. The toilet was so low to the floor that I had to get help getting up. It was not a handicap height toilet. There were no bars. The tub was tiny and no bars.The photos online showed a chair with an ottoman that I planned to sleep on because hotels don't take the fact that handicapped means you can't jump up onto a bed that sits 45 inches off the floor. There was no comfy chair and ottoman. I got no sleep as I spent the night in my wheelchair trying to sleep. I was charged $50 extra upon check in and told it would be refunded after my stay. Since when do you pay a deposit to stay in a hotel? No I didn't take a pet so the deposit wasn't for a pet. I paid for an accessible room and what I got was a plug in flashing light that went off when someone rang the door bell. Why should I have to pay more for an accessible room if I can't sleep on the bed, use the tub, or get up off the toilet. I am still in pain because of this stay. I cried because the hotel industry and this hotel have no clue that for the most part, mobility handicaps limit the person's ability to get way up on a bed, up from a tiny, low commode or out of a tub with no bars. Roll in showers are so much better and easier. It was miserable.
No bars or shower stool as shown in their photos.
Beds were 40 inches wide. Not a queen as reservation states. About 40 inches from floor to top of bed.
Not a mobility accessible commode.
Stayed 1 night in Jul 2024