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Hyatt Place Plano

3.0 star property

Photo gallery for Hyatt Place Plano

Outdoor pool, pool umbrellas
Food and drink
Lobby sitting area
Exterior
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Housekeeping
  • Laundry

Explore the area

Map
3100 Dallas Pkwy, Plano, TX, 75093
  • Texas Health Presbyterian Hospital Plano
    ‪14 min walk‬
  • Shops at Willow Bend
    ‪17 min walk‬
  • Crayola Experience
    ‪19 min walk‬
  • Dallas, TX (DAL-Love Field)
    ‪27 min drive‬

Room options

View all photos for Room, 2 Double Beds (High Floor)

Premium bedding, down duvets, desk, laptop workspace

Room, 2 Double Beds (High Floor)

  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, down duvets, desk, laptop workspace

Room, 1 King Bed (High Floor)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Living area

Room, 2 Double Beds

  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, down duvets, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Mobility Accessible

  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express & Suites Plano West - Frisco

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.2 out of 5, Very good, (942)
The price is AU$204
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Holiday Inn Express & Suites Plano West - Frisco

About the area

Plano

When you stay at Hyatt Place Plano in Plano, you'll be in the business district, within a 5-minute drive of The Shops at Legacy and Legacy West. .This hotel is 8.6 mi (13.9 km) from Galleria Dallas and 7.8 mi (12.5 km) from University of Texas at Dallas.

What's nearby

  • Shops at Willow Bend - 17 min walk
  • Arbor Hills Nature Preserve - 3 min drive
  • The Shops at Legacy - 3 min drive
  • Legacy West - 3 min drive
  • Baylor Scott & White The Heart Hospital - 6 min drive

Getting around

  • Dallas Medical-Market Center Station - 20 min drive
  • Love Field Airport (DAL) - 27 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Ford's Garage Plano - ‬13 min walk
  • ‪Chuy's - ‬15 min walk
  • ‪Starbucks - ‬18 min walk
  • ‪Parkway Tavern - ‬12 min walk

About this property

Hyatt Place Plano

Hotel in Plano with area shuttle service and a fitness center
Hyatt Place Plano offers 127 accommodations with coffee/tea makers and designer toiletries. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Make yourself at home in one of the 127 guestrooms featuring refrigerators and flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers.
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a television in a common area. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 5.00 mi.
Satisfy your appetite at the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge.
Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Plano? This hotel has 790 square feet (73 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Motorhome/coach/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Free local area shuttle up to 5.00 mi
  • Free shopping centre shuttle
  • Limo/town car service

Food and drink

  • 1 coffee shop/cafe
  • 1 bar

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Free area shuttle
  • Laundry facilities
  • Outdoor pool
  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (790 square feet)
  • Meeting rooms

Outdoors

  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 106
  • Front entrance ramp
  • Lever door handles
  • Low-height plug sockets in bathroom
  • Pool hoist on site
  • Step-free path to entrance
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 7 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 91
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Premium bedding

Bathroom

  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • TV/satellite channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Hyatt Place Hotel Plano
Hyatt Place Plano
Amerisuites Hyatt Place Plano Hotel Plano
Amerisuites Plano
Hyatt Plano
Plano Amerisuites
Plano Hyatt
Hyatt Place Plano Hotel
Hyatt Place Plano Hotel
Hyatt Place Plano Plano
Hyatt Place Plano Hotel Plano

Hyatt Place Plano Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 605 out of 1005 reviews
Rating 8 - Good. 218 out of 1005 reviews
Rating 6 - Okay. 89 out of 1005 reviews
Rating 4 - Poor. 45 out of 1005 reviews
Rating 2 - Terrible. 48 out of 1005 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mohamad, Plano

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Clayton

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
The hotel was great. Clean rooms, friendly service, great breakfast. It was close to everything and had plenty of parking. A nice restaurant was right next door.
Stayed 4 nights in Nov 2024

8/10 Good

Thomas, Villa Park

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property is a 3 star facility and overall evaluation for a three stat facility is excellent but good when compared to an excellent five star facility.
Stayed 2 nights in Nov 2024

8/10 Good

George

Stayed 2 nights in Oct 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Larry

Travelled with family
Liked: Amenities
Nice property. The person checking us in was not very friendly. It appeared he was not particularly happy to be working that day.
Stayed 1 night in Nov 2024

10/10 Excellent

Rachelle

Stayed 1 night in Oct 2024

8/10 Good

George

Stayed 4 nights in Oct 2024

10/10 Excellent

Marc, Carlsbad

Stayed 1 night in Oct 2024

10/10 Excellent

Dustin

Stayed 1 night in Oct 2024

10/10 Excellent

Joe

Stayed 1 night in Oct 2024

8/10 Good

Neeraj

Stayed 8 nights in Oct 2024

2/10 Terrible

Stacey

Business traveller
Disliked: Staff & service
BEWARE!!! DO NOT USE HOTELS.COM!!!
I arrived at the Hyatt Place Plano at 9:15 pm on 10-12-24 after driving 6 hours. I was informed by hotel staff that I had cancelled my reservation. I pulled up my app and showed her and she was very dismissive stating I did, they didn’t have any rooms any way. I went back to my car and called Hotels.com and on a Saturday night at 9:30 the automated voice stated it would be a 2 hour wait to connect to a representative. I went back in the hotel and told the hotel receptionist that there is no way this is right and I wanted to speak to a manager. Again, she was very dismissive and stated this was through a third party and there were no rooms left. I called around to other hotels and the only available ones were in Wiley, Texas. I had to find a hotel in Dallas and drive back there, pay for those two nights. I contacted hotels.com and they stated they would call the hotel to get them to refund. I prepaid Hotels.com $355.71 on the 10/06/24…now why would they hotel refund me and not the people that took my money. Hotels. com sent an email stating they were not able to get in touch with the hotel and I would NOT be getting a refund! Both parties have put the customer in the middle and have avoided any responsibility. Bottom line: I never received services, I paid for the services in good faith before hand and I DID not cancel! I was left to find and pay for another hotel for two nights at 9:30 at night! This is how they treat customers!!!!
Stayed 2 nights in Oct 2024

10/10 Excellent

Lauren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the area where this hotel was. They took care of us when we got there and requesting service was super easy. Overall clean and quiet.
Stayed 3 nights in Aug 2024

10/10 Excellent

Kevin

Stayed 1 night in Sep 2024

10/10 Excellent

Tarika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Pamela, Carmel

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Radhakrishnan

Liked: Staff & service, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Radhakrishnan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hapoy stay
It was an amazing relaxed stay Staff were exceptionally polite and helpful
Stayed 3 nights in Oct 2024

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was by far the best breakfast that I have ever seen offered with your stay. Hotel was clean everyone polite and eager to serve!

10/10 Excellent

Vasudevan Pillai Mohana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay
Stayed 2 nights in Oct 2024

10/10 Excellent

Vasudevan Pillai Mohana

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the stay
Stayed 1 night in Oct 2024

10/10 Excellent

Isaiah

Stayed 1 night in Sep 2024

6/10 Okay

Chelsea

Liked: Cleanliness, staff & service
Stayed 4 nights in Oct 2024

10/10 Excellent

Gauri

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024