When you stay at MainStay Suites Addison-Dallas in Addison, you'll be in the business district, a 4-minute drive from Galleria Dallas and 9 minutes from Baylor Scott & White The Heart Hospital. .This hotel is 12 mi (19.4 km) from Dallas Market Center and 12.3 mi (19.7 km) from American Airlines Center.
What's nearby
Addison Circle Park - 6 min walk - 0.6 km
Village on the Parkway - 16 min walk - 1.4 km
Galleria Dallas - 4 min drive - 3.4 km
Baylor Scott & White The Heart Hospital - 9 min drive - 11.0 km
University of Texas at Dallas - 10 min drive - 10.0 km
Getting around
LBJ - Central Station - 8 min drive
Dallas Union Station - 15 min drive
Dallas-Fort Worth Intl. Airport (DFW) - 22 min drive
Restaurants
Addison Improv Comedy Theatre and Restaurant - 7 min walk
BJ's Restaurant & Brewhouse - 4 min walk
Jason's Deli - 10 min walk
Lupe Tortilla Mexican - 12 min walk
Buffalo Wild Wings - 9 min walk
About this property
MainStay Suites Addison-Dallas
Suburban hotel with free breakfast and a 24-hour front desk
MainStay Suites Addison-Dallas offers 70 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Televisions come with cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 70 air-conditioned rooms featuring kitchens with refrigerators and stovetops. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include desks and microwaves, as well as phones with free local calls.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and a television in a common area. Additional features at this hotel include a banquet hall and a vending machine.
Grab a bite from the grocery/convenience store serving guests of MainStay Suites Addison-Dallas. Mingle with other guests at the complimentary reception, held on select days. A complimentary on-the-go breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Planning an event in Addison? This hotel has 344 square feet (32 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 6:30 AM and 9:30 AM. A complimentary manager's reception is offered on select days.
Languages
English, Hindi, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired internet
Parking and transport
Free self parking on site
RV/bus/lorry parking on site
Wheelchair-accessible parking and van parking available
Onsite parking includes off-street options
Food and drink
Free on-the-go breakfast available daily 6:30 AM to 9:30 AM
Coffee and tea in common areas
Free manager's reception (select days)
Things to do
Outdoor pool
TV in common areas
Family friendly
Free cot
Grocery/convenience store
In-room kitchen
In-room microwave
In-room refrigerator
Laundry facilities
Outdoor pool
Rollaway/extra bed (surcharge)
Conveniences
24-hour front desk
ATM
Free newspapers in lobby
Grocery/convenience store
Laundry facilities
Luggage storage
Vending machine
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Business services
344 square feet of conference space
Business centre
Meeting room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Handrails in stairways
Lift
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible van parking
Room amenities
Bedroom
Free cot
Premium bedding
Rollaway/extra bed (surcharge)
Bathroom
Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided
Entertainment
43-inch HDTV with cable channels
Food and drink
Coffee/tea maker
Cookware, dishware, and utensils
Dishwasher
Freezer
Hob
Ice maker
Kitchen
Microwave
Refrigerator
More
Air conditioning
Connecting rooms available
Desk
Free local calls
Iron/ironing board
Laptop workspace
Phone
Policies
Check-in
Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Children and extra beds
Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: USD 125 per stay
We have included all charges provided to us by the property.
Optional extras
Pet fee: USD 20 per pet, per night
Service animals are exempt from fees
Rollaway bed fee: USD 10.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Property is also known as
Hawthorn Suites Wyndham Addison Galleria
Hawthorn Suites Wyndham Hotel Addison Galleria
Hawthorn Suites Wyndham Addison Galleria Hotel
Hawthorn Suites Wyndham Galleria Hotel
Hawthorn Suites Wyndham Addison Galleria Hotel
Hawthorn Suites Wyndham Galleria Hotel
Hawthorn Suites Wyndham Addison Galleria
Hawthorn Suites Wyndham Galleria
Hotel Hawthorn Suites by Wyndham Addison Galleria Addison
Addison Hawthorn Suites by Wyndham Addison Galleria Hotel
Hotel Hawthorn Suites by Wyndham Addison Galleria
Hawthorn Suites by Wyndham Addison Galleria Addison
MainStay Suites Addison-Dallas Reviews
Reviews
6.8
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The concierge service is horrible; the man was very rude and bad-tempered. The room was dirty, there was a cockroach in the kitchen, and the hairdryer was sticky. Even so, they refused to cancel the reservation I had for another day and Hotels.com turned into a pumpkin doing nothing...
I have pictures but I couldn't uploaded, as usual, the Hotels.com's App is working bad...
All in all, the experience was pretty good! My only issue is that they said there was free breakfast, and upon waking up there was none at all. Only coffee. The first room we received was disgusting, with roaches everywhere, stained sheets, and bugs in the bed. Upon reporting such, they moved us to a much nicer room.
Cockroaches all over the place! All over the place!!!
Do not wake up at night: you'll see them around you! Near your bed, yes! Tons of them: you can easily take a picture! Baby cockroaches pop up in front of you! They are transparent, yet still disgusting!!!
We were in town for a wedding and only stayed 1 night. The staff was friendly and the beds and linens were clean. No problems with plumbing or A/C. The price was cheap so I guess I shouldn't have expected too much but there were roaches in one of our rooms and a syringe was found in the kleenex box of the other. We arrived later in the evening and were surprised with a $100 deposit for each room which was more than the price for the 1 night stay and not mentioned anywhere in the booking process. It was returned in 3-5 business days but what would have happened to someone who couldn't do that? No place to go and a non refundable booking? The "free breakfast" was pre packaged honey buns/muffins and coffee that you had to ask for. There was a heavy smell of weed in the elevator and hallway but I blame other guests for that. We didn't
do any cooking or use the dishes so I can't speak to that but I wouldn't want to anyway after seeing a few roaches. The staff was informed about the roaches at checkout but I didn't find out about the syringe until we were already heading back home and didn't have a chance to call them within an acceptable time frame. I would probably recommend people stay somewhere else or call ahead to make sure you know what you are getting.
The whole hotel is in need of an update. Everything from the lobby, stairs, elevator hallways to the rooms could use a very good/deep cleaning. The carpet and furniture in my room was stained and worn. The room could use some paint to cover up obvious construction changes (removal of valences on the window), etc. While the staff was nice, the service was mediocre. My room lacked hangers and one of the lamps was missing a lightbulb. I made this request very next day and I never received these items. I apparently missed the "cleaning time" for my room one day and was unable to get it serviced. When serviced the next day, I was not given all of the towels I needed. If staying in the area again, I would spend a bit more and stay elsewhere.
Very run down and most things were broken such as door handle, sink handles, lights not working. Could have a lot of potential just a lack of cleaning and maintenance. Also definite cockroach problem too. Found 15 + during our short stay.
Verified traveller
Stayed 2 nights in Aug 2024
6/10 Okay
Bryan
Travelled with group
27 Aug 2024
Liked: Staff & service, room comfort
In need of cleaning and updating...
Trying to temper this review because the price was low, but.... The whole hotel is in need of an update. Everything from the lobby, stairs, elevator hallways to the rooms could use a very good/deep cleaning. The carpet and furniture in my room was stained and worn. The room could use some paint to cover up obvious construction changes (removal of valences on the window), etc. While the staff was nice, the service was mediocre. My room lacked hangers and one of the lamps was missing a lightbulb. I made this request very next day and I never received these items. I apparently missed the "cleaning time" for my room one day and was unable to get it serviced. When serviced the next day, I was not given all of the towels I needed. If staying in the area again, I would spend a bit more and stay elsewhere.
Bryan
Stayed 3 nights in Aug 2024
10/10 Excellent
rammond
14 Aug 2024
rammond
Stayed 1 night in Aug 2024
10/10 Excellent
Coffee
Business traveller, Travelled with family, Travelled with group