Residence Inn by Marriott Dallas Downtown

3.0 star property

Photo gallery for Residence Inn by Marriott Dallas Downtown

Garden
Fridge, microwave, stovetop, dishwasher
Reception
View from property
Studio, Multiple Beds

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Housekeeping

Explore the area

Map
1712 Commerce St, Dallas, TX, 75201
  • Kay Bailey Hutchison Convention Center
    ‪9 min walk‬
  • Dallas World Aquarium
    ‪14 min walk‬
  • American Airlines Center
    ‪3 min drive‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪28 min drive‬

Room options

Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

  • 48 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

  • 48 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

  • 48 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

  • 48 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 Bedroom (Hearing Accessible)

  • 48 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 Bedroom (Hearing Accessible)

  • 48 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, Multiple Beds

  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the area

Dallas

A stay at Residence Inn by Marriott Dallas Downtown places you in the heart of Dallas, within a 15-minute walk of Kay Bailey Hutchison Convention Center and Dallas World Aquarium. .This hotel is 1.5 mi (2.4 km) from American Airlines Center and 2.9 mi (4.7 km) from Dallas Market Center.

What's nearby

  • Majestic Theater - 4 min walk - 0.4 km
  • Kay Bailey Hutchison Convention Center - 9 min walk - 0.8 km
  • Dallas World Aquarium - 14 min walk - 1.2 km
  • Reunion Tower - 20 min walk - 1.7 km
  • American Airlines Center - 3 min drive - 2.5 km

Getting around

  • St Paul Station - 7 min walk
  • Dallas Union Station - 15 min walk
  • Dallas-Fort Worth Intl. Airport (DFW) - 28 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Press Box Grill - ‬4 min walk
  • ‪Waterproof - ‬4 min walk
  • ‪The Crafty Irishman - ‬2 min walk
  • ‪Pegasus City Brewery - ‬3 min walk

About this property

Residence Inn by Marriott Dallas Downtown

Hotel with free breakfast, near American Airlines Center
Residence Inn by Marriott Dallas Downtown offers 121 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. 32-inch LCD televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and dishwashers. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 121 guestrooms, featuring kitchens with refrigerators and stovetops. Wired and wireless internet access is complimentary, while 32-inch LCD televisions with cable programming provide entertainment. Conveniences include desks and separate sitting areas, as well as phones with free local calls.
Enjoy recreation amenities such as a fitness center or take in the view from a garden. Additional amenities at this hotel include complimentary wireless internet access and a banquet hall.
Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a business center, and express check-out.
A complimentary continental breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered valet parking on site (USD 45 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Gym
  • Pool

Family friendly

  • Free cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The check-in location differs from the property location; go to: [Check-in on 2nd Floor of hotel.]
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property will be renovating from February 10 2025 to August 10 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 0.650 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Covered valet parking fee: USD 45 per night (in/out privileges)
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Residence Inn by Marriott Dallas Downtown Hotel Dallas

Residence Inn by Marriott Dallas Downtown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 684 out of 1001 reviews
Rating 8 - Good. 188 out of 1001 reviews
Rating 6 - Okay. 52 out of 1001 reviews
Rating 4 - Poor. 24 out of 1001 reviews
Rating 2 - Terrible. 53 out of 1001 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Weihong

Travelled with family and small children
I am utterly ashamed of this hotel and its actions. We discovered bed bugs in our room, raising serious concerns about the hygiene standards of this establishment. Forced to leave early and switch to another hotel, we requested a refund. However, not only did they lie to us by claiming they would conduct a pest inspection—which they clearly did not—but they also refused to refund us. We are beyond disappointed and deeply frustrated. We will never return.
Stayed 6 nights in Dec 2024

10/10 Excellent

adrian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
Nice clean place
Stayed 1 night in Dec 2024

4/10 Poor

Jake

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not visit pool. Stay was very pleasant. Breakfast was good options but too small layout.
Stayed 2 nights in Dec 2024

10/10 Excellent

Selvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Ryan

Stayed 4 nights in Dec 2024

10/10 Excellent

Dovydas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Birthday trip
Had a wonderful stay in this spacious suite! Lots of great amenities and clean. Many activities within walking distance.
Stayed 1 night in Dec 2024

10/10 Excellent

Romina

Stayed 2 nights in Dec 2024

10/10 Excellent

Chassidy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Dec 2024

8/10 Good

Jeanne-Marie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Favorite hotel in Dallas!
This is my favorite hotel in downtown Dallas if not all of Dallas. The rooms are spacious, contemporary and clean. It is easy to get to almost any point in the Dallas area from the location of the hotel.
Stayed 2 nights in Dec 2024

8/10 Good

Peter

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Residence is a good value for the money with spacious accommodations and lots of local restaurants to choose from. Nice staff.
Stayed 3 nights in Dec 2024

10/10 Excellent

ISIDRO GONZALEZ, Oradell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern facility, high tech systems. Excellent hearing and ventilation. Breakfast was plentiful and well laid out.
Stayed 7 nights in Dec 2024

6/10 Okay

Joy

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay! Very spacious and clean room with kitchen.
Stayed 1 night in Dec 2024

8/10 Good

Khaleeq

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
It was ok; the hotel did not entertain my tax exemption (being a diplomat), secondly they also don’t offer a customary free water bottles in the room
Stayed 1 night in Dec 2024

10/10 Excellent

Jennifer

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with nice staff
Stayed 2 nights in Nov 2024

10/10 Excellent

Angela

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice room layout, very clean. Highly recommend
Stayed 1 night in Sep 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Downtown location was perfect for me. Rooms were nice and valet parking was great.
Stayed 2 nights in Dec 2024

10/10 Excellent

Misty

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience. Comfortable room for my Family & I would definitely stay again
Stayed 5 nights in Nov 2024

10/10 Excellent

Chris

Stayed 2 nights in Nov 2024

10/10 Excellent

Regina Diane

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing, friendly, professional, and proficient. The breakfast was really incredible. The amenities and room were as advertised and met all of our needs and expectations!
Stayed 5 nights in Nov 2024

10/10 Excellent

Katie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The property is in the city close to everything. The valet cost was worth every dime. The hotel was clean well organized and upscale! The nightly cost was very reasonable. I will definitely stay here again!!!
Stayed 2 nights in Nov 2024

10/10 Excellent

Brigid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024