Sonesta Simply Suites Dallas Las Colinas

2.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sonesta Simply Suites Dallas Las Colinas

Fridge, microwave, coffee/tea maker, toaster
BBQ/picnic area
Fridge, microwave, coffee/tea maker, toaster
Lobby
Premium bedding, desk, laptop workspace, iron/ironing board

Reviews

7.8 out of 10

Good

Popular amenities

  • Gym
  • Parking available
  • Pet-friendly
  • Kitchen
  • Air conditioning
  • Laundry

Explore the area

Map
5300 Green Park Dr, Irving, TX, 75038
  • Irving Convention Center
    18 min walk
  • Foodistaan
    3 min walk
  • Hidden Ridge Station
    3 min walk
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    11 min drive

Room options

Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

  • 29.8 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Queen Bed, Accessible (Mobility Tub One Bedroom)

  • 29.8 sq m
  • Sleeps 3
  • 1 Queen Bed

Room, 2 Double Beds, Accessible (One Bedroom Suite - Two Doubles - Mob)

  • 29.8 sq m
  • Sleeps 5
  • 2 Double Beds

Studio Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower)

  • 29.8 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 2 Double Beds (One Bedroom)

  • 29.8 sq m
  • Sleeps 5
  • 2 Double Beds

Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower One Bedroom)

  • 29.8 sq m
  • Sleeps 3
  • 1 Queen Bed

Studio Suite, 1 Queen Bed (Studio)

  • 29.8 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Queen Bed with Sofa bed (One Bedroom)

  • 29.8 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 2 Queen Beds (One Bedroom)

  • 29.8 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds

  • 29.8 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Irving

With a stay at Sonesta Simply Suites Dallas Las Colinas in Irving (Las Colinas), you'll be within a 15-minute drive of Dallas Market Center and Gaylord Texan Convention Center. .This hotel is 10.8 mi (17.3 km) from Galleria Dallas and 11.1 mi (17.9 km) from American Airlines Center.

What's nearby

  • Irving Convention Center - 18 min walk
  • Toyota Music Factory - 3 min drive
  • Mandalay Canal - 3 min drive
  • University of Dallas - 4 min drive
  • The Pavilion - 4 min drive

Getting around

  • Hidden Ridge Station - 3 min walk
  • West Irving Station - 12 min drive
  • Dallas-Fort Worth Intl. Airport (DFW) - 11 min drive

Restaurants

  • ‪McDonald's - ‬17 min walk
  • ‪Chick-fil-A - ‬16 min walk
  • ‪Sarigama Indian Cafe - ‬17 min walk
  • ‪Yard House - ‬3 min drive
  • ‪Amaravati Indian Fine Dine - ‬18 min walk

About this property

Sonesta Simply Suites Dallas Las Colinas

Irving hotel in Las Colinas with a 24-hour fitness center and a 24-hour front desk
Sonesta Simply Suites Dallas Las Colinas offers 117 air-conditioned accommodations with DVD players and coffee/tea makers. Beds feature premium bedding. Televisions come with premium cable channels. Kitchens offer refrigerators, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Irving hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 117 air-conditioned rooms featuring kitchens with refrigerators and microwaves. Cable programming and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a communal living room. Additional features at this hotel include barbecue grills and a vending machine.
Grab a bite from the grocery/convenience store serving guests of Sonesta Simply Suites Dallas Las Colinas.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 5 per night)

Things to do

  • 24-hour fitness centre

Family friendly

  • DVD player
  • Corner/local shop
  • Kitchen
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • Lift
  • Corner/local shop
  • Vending machine

Guest services

  • 24-hour front desk
  • Housekeeping (weekly)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Outdoors

  • BBQ grill(s)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lift
  • Lift door width (centimetres): 101
  • Step-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 114
  • Wheelchair-accessible (may have limits)

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 25-inch TV
  • TV channels
  • DVD player
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Kitchen
  • Microwave
  • Fridge
  • Toaster

More

  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 28
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 28

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per week (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Self parking fee: USD 5 per night
  • Pet fee: USD 75 per accommodation, per week (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 28 (subject to availability)
  • Late check-out fee: USD 28 (subject to availability)
  • Laundry fee: USD 3 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites Dallas-Las
Candlewood Suites Dallas-Las Aparthotel
Candlewood Suites Dallas-Las Aparthotel Colinas
Candlewood Suites Dallas-Las Colinas
Candlewood Irving
Candlewood Suites Dallas, Las Colinas Hotel Irving
Candlewood Suites Irving
Irving Candlewood Suites
Candlewood Suites Dallas-Las Colinas Aparthotel
Candlewood Suites Dallas Las Colinas
Candlewood Suites Dallas Las Colinas
Sonesta Simply Suites Dallas Las Colinas Hotel
Sonesta Simply Suites Dallas Las Colinas Irving
Sonesta Simply Suites Dallas Las Colinas Hotel Irving

Sonesta Simply Suites Dallas Las Colinas Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 275 out of 660 reviews" "
Rating 8 - Good. 184 out of 660 reviews" "
Rating 6 - Okay. 93 out of 660 reviews" "
Rating 4 - Poor. 46 out of 660 reviews" "
Rating 2 - Terrible. 62 out of 660 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Hope

Liked: Staff & service
Disliked: Property conditions & facilities
I would definitely not really recommend this hotel due to the fact the lobby and hallways air conditioning was not working and was hot and not only that but the fire alarm went off during the night one of the nights and later in the morning as well and staff stated they didn’t know what was wrong! I also found a blunt in the stairwell! This hotel is just basic. It is good for a few nights just not for a longer stay. Our room was clean but did feel a bit musty and had a strange odor to it. The area around the hotel is quiet and felt safe. The dart rail is about a 3 minutes walk.
Stayed 3 nights in Sep 2024

2/10 Terrible

Tiffani

Disliked: Cleanliness, property conditions & facilities
The hotel was much older and outdated than the pictures made them look. We were given a room key and when we went to the room there was tons of stuff in there and it was obvious someone was staying there. Luckily they were not in there. Once we got another room the fire alarm went off and we were stuck outside for 45 minutes. At about 3:00 am the fire alarm went off again…no reason was given as to why it went off, but there was no fire.
Stayed 1 night in Sep 2024

10/10 Excellent

Khemraj

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Staff friendly
Stayed 2 nights in Sep 2024

10/10 Excellent

Cathy, Dallas

Stayed 1 night in Sep 2024

10/10 Excellent

Cathy, Dallas

Liked: Amenities
Friendly, clean and helpful.
Stayed 3 nights in Sep 2024

2/10 Terrible

Yesly

Disliked: Staff & service
Stayed 5 nights in Sep 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Very well appointed suites. Full kitchen minus a oven. Has a dishwasher and a full set of cookware and dining ware.
Stayed 1 night in Sep 2024

6/10 Okay

Susana

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Byronneshia

Clean
Stayed 2 nights in Sep 2024

2/10 Terrible

Tyriel

Travelled with partner
Disliked: Staff & service, amenities
Our stay here was not a good one. 2 nights in a row we were woken up to the fire alarm and evacuation. 1st night about 1:30 am and the 2nd night about 3:30 am. First night the water was shut off and not turned on till the next morning about 10 am. When asked if there was water the front desk person said no in a rude tone and that my husband could buy a bottle for 2 dollars. So he purchased 2 just so we could brush our teeth. The morning of checkout we smelled gas about 2 windows away from the front door. This made me wonder if there is a gas leak that the company is not aware of. I don’t think we will be staying here again.
Stayed 2 nights in Sep 2024

2/10 Terrible

Diem Quyen

Stayed 2 nights in Sep 2024

2/10 Terrible

Eddie

Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
Very Unprofessional staff and had no water
Very poor service from the front desk with excess fees added. Fire alarm went off every darn night in the middle of the night, woke up to no running water to shower and the clerk was unprofessional and rude. I Do Not recommend to stay!!! Look elsewhere
Stayed 2 nights in Sep 2024

6/10 Okay

Willie J

Travelled with family
Liked: Staff & service
Disliked: Amenities
There was a flood in the middle of the night which set off the fire alarm causing all guest to be awaken and evaluated. There was another fire alarm a second night. The horel is a little dated. There is no pool.
Stayed 4 nights in Sep 2024

4/10 Poor

Lucas

Business traveller
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Subpar property due to excessive heat within interior hallways and stairwells; several conman areas with unsanitary conditions. Reported stairwell odor, trash buildup in stairwells, broken room phone, and excessive interior hallway heat (80 degrees) multiple times during stay without sufficient resolution.
Stayed 4 nights in Sep 2024

2/10 Terrible

Russell

I was told that they didn't have any rooms and would moved to another hotel. As they were working on that they found a room in the same hotel. Less an hour later, an alarm is since our to leave the building immediately because a fire has been reported. I left after firemen and fire trucks left because they had me blocked in. I went to another lication
Stayed 1 night in Sep 2024

2/10 Terrible

Kristin

Business traveller
Disliked: Cleanliness, property conditions & facilities
The parking lot is uneven in spots, which led to my falling, severely spraining my ankle, destroying my cell phone and expensive shoes. In general the place needs a lot of maintenance. The time have some mold in them, especially the walls in the bathrooms. The bathroom was pretty dirty, particularly the shower, which did not appear to have been cleaned at all. And the shower drain was extremely slow. On a more positive note, the laundry machines are free and the rent out small appliances like toaster ovens, air fryers, rice cookers and so on for free, and the kitchens have most of the stuff you would need to cook.
Stayed 6 nights in Sep 2024

4/10 Poor

Obinna

Travelled with partner
Disliked: Amenities, property conditions & facilities
Property needs a lot of work. Rooms are not properly cleaned and bedsheets bed to be clean better. Overall just a place to lay your head down with little comfort.
Stayed 2 nights in Sep 2024

8/10 Good

Robert

Business traveller
Liked: Staff & service
The receptionist was friendly and attentive. The treadmill at the gym wasn't working but at least I was able to use the elliptical machine. The studio was clean and had all the amenities and utensils I needed to cook my own food. My only real complaint was the housekeeper never once cleaned my room, and that the carpet really stank -- it smelled like old and pungent cigarettes from 10 years ago. But again I will reiterate the utmost friendliness of the person working the front desk. So overall it was still a good experience.
Stayed 3 nights in Sep 2024

8/10 Good

Karen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe area. You can walk to the convention center if u really have to but there is also train & Uber for $8 available. I heard the trains at night but it did not bother me. If you are sensitive.,,
Stayed 3 nights in Sep 2024

10/10 Excellent

Char

Stayed 3 nights in Aug 2024

10/10 Excellent

Jose

Had a great stay. Staff was friendly and helpful and met the basic needs for a low cost stay
Stayed 3 nights in Sep 2024

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Clean property and awesome kitchen
Stayed 3 nights in Sep 2024

6/10 Okay

Selena

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I’m only giving it a three stars because the first two nights were fine. But when I went back to my room for a third night of rest after a long day all of the lights were on, there were towels all over the floor and tap covering the sink and shower. I guess maintenance was working on something in there and I was not notified. Being a solo female traveler this made me feel unsafe. So I went to the front desk and asked for a new room. Which they did help me with but when I got to my new room the smell was soo awful. It smelled like someone had smoked in there for years. I went back to the front desk again and asked if they had air freshener they could use they gave me a spray that I used every hour! The AC Barely worked. The sheets were dirty couches were dirty. Really an every thing was just dirty I was scared to touch anything!
Stayed 3 nights in Sep 2024

6/10 Okay

Keji

Stayed 2 nights in Aug 2024

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities
I had the worst experience I've ever had at a hotel here. I arrived around 10pm to check-in only to find that there was nobody at the front desk and there was a line of 6 people waiting to check-in. There was a sign that said someone would be back in 20 minutes, but people in line said they had been there more than 20 minutes. I sat down to wait and 30 minutes later a worker finally came in with a bag of fast food. He apologized and said he had been at a concert. I waited as he checked the people ahead of me in, when he got to me 15-20 minutes later he stared at the screen for like 10 minutes and said he wasn't sure if the remaining room they had was clean. He ended up giving me a key and when I went to the room and opened it the door latch was on. I heard someone's voice asking who was there - that's right, he gave me a key to a room with someone in it. I'm sure that person was scared to death since it was past 11pm at that point and I think they were asleep. I went back to the front desk and the worker apologized. I asked him if I could just get a refund so I could go to a different hotel. He said that would be no problem. A week later there was no refund, so I called and asked for one. After three different calls I finally got half of my money back, but they still won't give me the remaining money, even though they didn't have a room when I got there. Avoid this place like the plague.
Stayed 2 nights in Jul 2024