6/10 Okay
Morgan
Travelled with family, Business traveller
26 Jan 2025
Disliked: Amenities, property conditions & facilities
Had no idea the hotel was under construction, we would not have booked our stay if we knew that. All dining areas were closed so they only offered room service if you wanted to dine at the hotel. The lobby had walls boarded up with construction happening on the other side. You could hear hammering during the day in our room. One of the two elevators was completely covered in cardboard and what appeared to be duct tape, we were terrified to step onto it as well as other guests we witnessed not wanting to get on that elevator. We spoke with other guests and they agreed they wouldnt have booked if they knew the hotel was in these conditions. Construction makes sense.. the hotel seems pretty run down and in need of updating. The furniture to the walls were pretty banged up, bathroom surfaces stained yellow. My other complaint is that Valet is the only option for parking. I may have misread but I thought valet was AN option but it’s the ONLY option, costing an extra $44 a night, that’s steep for the quality of stay we had. Speaking of valet, the drivers were nice. They were the only employees who spoke to us during the stay, every time we walked by the front desk not ever a hi, good morning, good evening.
The only saving grace was the location.
Morgan
Stayed 3 nights in Jan 2025